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Topic Title: Dragon user files gone missing
Topic Summary: Since 1 of your grades on Dragon there are no users in my user folder
Created On: 08/16/2021 05:51 AM
Status: Post and Reply
Linear : Threading : Single : Branch
 Dragon user files gone missing   - Tremulous Tetra - 08/16/2021 05:51 AM  
 Dragon user files gone missing   - Lunis Orcutt - 08/16/2021 10:46 AM  
 Dragon user files gone missing   - Tremulous Tetra - 08/17/2021 04:10 PM  
 Dragon user files gone missing   - Lunis Orcutt - 08/17/2021 05:52 PM  
 Dragon user files gone missing   - Tremulous Tetra - 08/18/2021 03:43 PM  
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 08/16/2021 05:51 AM
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Tremulous Tetra
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Posts: 177
Joined: 10/09/2014

Since 1 of your grades on Dragon there are no users in my user folder
C:\ProgramData\Nuance\NaturallySpeaking15\Users
so I can't find my "MyCmds.dat" file. Any ideas?

Try doing a search on drive C for MyCmds.dat but nothing was found.



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Been using computers since 1985 paralysed from the neck down. I have 64-bit Windows 10 professional, DPI 15.3, I7-7500U CPU 2.7/2.9GHz, 16 GB RAM.

 08/16/2021 10:46 AM
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Lunis Orcutt
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Posts: 40204
Joined: 10/01/2006

Windows doesn't search hidden directories so you are wasting your time on that endeavor. The reason why you cannot find your user profile is because you are looking for a Ver. 15.0 or 15.3 address. Your user profile address was relocated to %LOCALAPPDATA%\Nuance\NS15\Users\[your username] folder\current\MyCmds.dat when you installed Ver. 15.61; another hidden address.



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 08/17/2021 04:10 PM
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Tremulous Tetra
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Joined: 10/09/2014

the hidden folders are unhidden in Windows Explorer, and there is no NS 15 in the nuance folder. It is definitely upgraded to 15.61, just checked.



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Been using computers since 1985 paralysed from the neck down. I have 64-bit Windows 10 professional, DPI 15.3, I7-7500U CPU 2.7/2.9GHz, 16 GB RAM.

 08/17/2021 05:52 PM
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Lunis Orcutt
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Posts: 40204
Joined: 10/01/2006

You're looking in the wrong place and don't need to search anyway. Unfortunately, we didn't make our previous answer as clear as it should've been. Try the following approach: 

 

1. Copy and paste %LOCALAPPDATA%\Nuance\NS15\Users\[your username]\current\ into Windows Search field. %LOCALAPPDATA%\ is simply a universal address that is designed to work on any computer. For example, our physical File Explorer address is C:\Users\Lunis\AppData\Local\Nuance\NS15\Users\Lunis

 

2. You will need to change [your username] to your computer name. The following is an example of how it might look: %LOCALAPPDATA%\Nuance\NS15\Users\Mark\current\

 

3. Press {Enter} to open your user profile current folder where you will find the MyCommands.dat file



-------------------------

Change "No" to "Know" w/KnowBrainer 2022
Trial Downloads
Dragon/Sales@KnowBrainer.com 
(615) 884-4558 ex 1



 08/18/2021 03:43 PM
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Tremulous Tetra
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Posts: 177
Joined: 10/09/2014

Thank you very much that solved my problem. Best wishes, tremulous tetra

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Been using computers since 1985 paralysed from the neck down. I have 64-bit Windows 10 professional, DPI 15.3, I7-7500U CPU 2.7/2.9GHz, 16 GB RAM.

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