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Topic Title: DMPE and Update Process
Topic Summary:
Created On: 07/03/2021 09:10 PM
Status: Post and Reply
Linear : Threading : Single : Branch
 DMPE and Update Process   - ericnixmd - 07/03/2021 09:10 PM  
 DMPE and Update Process   - Lunis Orcutt - 07/04/2021 12:52 PM  
 DMPE and Update Process   - rhk118 - 07/21/2021 06:02 PM  
 DMPE and Update Process   - Lunis Orcutt - 07/21/2021 07:18 PM  
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 07/03/2021 09:10 PM
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ericnixmd
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Does anyone know if Dragon uses any form of Kaseya VSA for updates?  I'm not sure what powers their update engines.  I think they were using FlexNet at one time, but not sure if it uses Kaseya VSA.

I ask because of the recent infiltration of Kaseya by REvil.

 07/04/2021 12:52 PM
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Lunis Orcutt
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Dragon is still using FLEXnet which we found to be somewhat unreliable. Nuance also likes FLEXnet for spamming so we disabled it on our systems. It's not like we don't know where to find the latest full releases and patches



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 07/21/2021 06:02 PM
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rhk118
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Question - I'm running DPME 4.0 on Windows 10. Is 4.3 or 4.3.1 a paid upgrade? Maybe should do this now and never allow windows to update again!
 07/21/2021 07:18 PM
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Lunis Orcutt
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You should not be using DMPE 4.1 (the original release). We recommend DMPE 4.3.1 which is a full non-expiring download w/Installation/User Guide (including details on fixing 3 dozen sandtraps) and other perks. This upgrade is complementary but because of the complexity involved, we are charging a $20 service fee. Your downloads and manuals will never expire. You will find manual updates every few weeks.



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