KnowBrainer Speech Recognition
Decrease font size
Increase font size
Topic Title: Connected to Internet, But Browser(s)/Email won't connect until reboot
Topic Summary: Any fix short of a reboot?
Created On: 02/21/2021 10:28 PM
Status: Post and Reply
Linear : Threading : Single : Branch
 02/21/2021 10:28 PM
User is offline View Users Profile Print this message


G.J. Premo
Top-Tier Member

Posts: 836
Joined: 05/12/2007

Windows 8.1, direct connection to router through ethernet cable.

32 G of memory.

Every few days, all of a sudden browser & email can't connect to the Internet. Makes no difference which browser - Firefox, Chrome, IE, or email program. 

But network icon shows Internet access.

Only thing that cures it is a reboot, which takes about 10 minutes by the time everything has reloaded.

Any cure short of a reboot?  

Not sure if I've eliminated the disk page file - I think that was Knowbrainer recommendation for speed.  Might the memory be getting full?   Should I restore the page file?

Thanks for any help.

 

 

 02/22/2021 10:49 AM
User is offline View Users Profile Print this message

Author Icon
Lunis Orcutt
Top-Tier Member

Posts: 40716
Joined: 10/01/2006

We discontinued recommending a specific setting or eliminating virtual memory after Windows XP. Window 7 through 10 have gotten very good at managing virtual memory. We don't believe this has anything to do with accessing the Internet. This problem sounds more like a hardware issue. Have you tried bypassing your router and making a direct connection to the Internet, for test purposes? Bypassing your router would help eliminate possible culprits and might just identify your problem. Routers have been known to gradually die



-------------------------

Change "No" to "Know" w/KnowBrainer 2022
Trial Downloads
Dragon/Sales@KnowBrainer.com 
(615) 884-4558 ex 1



 10/12/2022 12:28 PM
User is offline View Users Profile Print this message


G.J. Premo
Top-Tier Member

Posts: 836
Joined: 05/12/2007

Sometimes, but not always, I can reach the Internet without rebooting if I free memory by closing all other programs, including Dragon.
I have 32G of memory, you'd think that would be enough.
The problem only happens when the computer has been idle for a few hours, never during the day when being used.
But I don't have any power saving options active on this desktop computer..
The connection from the router to this desktop is is direct with a Ethernet cable.
During the time I can't reach the Internet on this desktop computer, the wireless internet on the iphone and ipad still reach the Internet, so there is no problem with router.

 10/13/2022 12:20 PM
User is offline View Users Profile Print this message

Author Icon
Lunis Orcutt
Top-Tier Member

Posts: 40716
Joined: 10/01/2006

Originally posted by: G.J. Premo Sometimes, but not always, I can reach the Internet without rebooting if I free memory by closing all other programs, including Dragon. I have 32G of memory, you'd think that would be enough. The problem only happens when the computer has been idle for a few hours, never during the day when being used. But I don't have any power saving options active on this desktop computer.. The connection from the router to this desktop is is direct with a Ethernet cable. During the time I can't reach the Internet on this desktop computer, the wireless internet on the iphone and ipad still reach the Internet, so there is no problem with router.

 



As Rüdiger noted, this has nothing to do with Dragon or RAM.

We suspect you are are using a wireless connection to your router. Wireless connections are notorious for dropping Internet connections. The Big Haired Lady loses her connection, for a few seconds, every day. When I was using an IBM notebook, I would have to go through the reconnect steps every few days. It works fine on the new router but if you have an ethernet jack, use it. Ethernet connections are pretty much bulletproof. If you don't have this option, you might consider trying 1 of the latest routers with a 30 day return policy

PS: You have a choice between a 5G or 2.4G network connection, 2.4 is more reliable and has a longer-range but, as the number implies, 5G is faster (if your bandwidth speed makes a difference) and more secure



-------------------------

Change "No" to "Know" w/KnowBrainer 2022
Trial Downloads
Dragon/Sales@KnowBrainer.com 
(615) 884-4558 ex 1



 10/17/2022 05:55 PM
User is offline View Users Profile Print this message


G.J. Premo
Top-Tier Member

Posts: 836
Joined: 05/12/2007

Lunis:

  As I mentioned in the post, I have a direct Ethernet connection from the router to the desktop computer.  Not wireless.

  Other computers on the network are wireless, and they have no such dropped connection problem.

   The problem is only on the desktop computer with the direct connetion.

 10/12/2022 03:09 PM
User is offline View Users Profile Print this message

Author Icon
R. Wilke
Top-Tier Member

Posts: 8058
Joined: 03/04/2007

Ever since I started "working from home" back in March 2020, and although I have a very fast broadband connection at home, putting me in touch with the remote data server in the office, I have experienced all kinds of disconnecting issues one could think of.

 

Bottom line, Dragon doesn't play a role in this, and the cure to this may range from disconnecting from and reconnecting to your ISP all the way through restarting Windows all over eventually. Which typically settles it.

 

PS: Sorry AG and AX, once again, in my experience, Dragon only seems to be involved, but it isn't the culprit.



-------------------------



 10/12/2022 09:53 PM
User is offline View Users Profile Print this message

Author Icon
Ag
Top-Tier Member

Posts: 1035
Joined: 07/08/2019

Originally posted by: R. Wilke PS: Sorry AG and AX, once again, in my experience, Dragon only seems to be involved, but it isn't the culprit.

 

Funny, I've never experienced this problem.   In my experience the problem is usually  not with Dragon, not with Windows, but usually with the user.

 

:-)

 

 



-------------------------

DPG15.6 (also DPI 15.3) + KB, Sennheiser MB Pro 1 UC ML, BTD 800 dongle, Windows 10 Pro, MS Surface Book 3, Intel Core i7-1065G7 CPU @ 1.3/1.5GHz (4 cores, 8 logical, GPU=NVIDIA Quadro RTX 3000 with Max-Q Design.

 10/12/2022 09:50 PM
User is offline View Users Profile Print this message

Author Icon
Ag
Top-Tier Member

Posts: 1035
Joined: 07/08/2019

Originally posted by: G.J. Premo Sometimes, but not always, I can reach the Internet without rebooting if I free memory by closing all other programs, including Dragon. I have 32G of memory, you'd think that would be enough. The problem only happens when the computer has been idle for a few hours, never during the day when being used. But I don't have any power saving options active on this desktop computer.


Um, the behavior you describe is sometimes what you see when you have a cryptominer running on your system. Malware that is mining bit coin or whatever. or other malware that is decided that it is not worth encrypt in your discs for ransomware, but instead is using you as part of a botnet work.

-------------------------

DPG15.6 (also DPI 15.3) + KB, Sennheiser MB Pro 1 UC ML, BTD 800 dongle, Windows 10 Pro, MS Surface Book 3, Intel Core i7-1065G7 CPU @ 1.3/1.5GHz (4 cores, 8 logical, GPU=NVIDIA Quadro RTX 3000 with Max-Q Design.

 10/13/2022 01:50 PM
User is offline View Users Profile Print this message

Author Icon
R. Wilke
Top-Tier Member

Posts: 8058
Joined: 03/04/2007

Originally posted by: Ag
Originally posted by: G.J. Premo Sometimes, but not always, I can reach the Internet without rebooting if I free memory by closing all other programs, including Dragon. I have 32G of memory, you'd think that would be enough. The problem only happens when the computer has been idle for a few hours, never during the day when being used. But I don't have any power saving options active on this desktop computer.
Um, the behavior you describe is sometimes what you see when you have a cryptominer running on your system. Malware that is mining bit coin or whatever. or other malware that is decided that it is not worth encrypt in your discs for ransomware, but instead is using you as part of a botnet work.

 

Andrew, if I were you, I would definitely stay away from any kind of Internet connections at all times.



-------------------------



 10/15/2022 06:00 PM
User is offline View Users Profile Print this message

Author Icon
ax
Top-Tier Member

Posts: 695
Joined: 03/22/2012

Originally posted by: Ag
Originally posted by: G.J. Premo Sometimes, but not always, I can reach the Internet without rebooting if I free memory by closing all other programs, including Dragon. I have 32G of memory, you'd think that would be enough. The problem only happens when the computer has been idle for a few hours, never during the day when being used. But I don't have any power saving options active on this desktop computer.
Um, the behavior you describe is sometimes what you see when you have a cryptominer running on your system. Malware that is mining bit coin or whatever. or other malware that is decided that it is not worth encrypt in your discs for ransomware, but instead is using you as part of a botnet work.

 

 

The flippancy in other exchanges notwithstanding, if I were OP, I most definitely wouldn't take Ag's caution lightly.  I doubt this is an ethernet vs wifi issue (again notwithstanding that I prefer ethernet over wifi, too, for both home and office).

This might have to be taken seriously, not to be alarmist.  Just an impartial 2 cents.



 12/26/2022 05:47 PM
User is offline View Users Profile Print this message


G.J. Premo
Top-Tier Member

Posts: 836
Joined: 05/12/2007

The problem is certainly related to memory. If the internet connection stops as described, I can usually restore it by closing all other running applications (excluding background apps).
Starting with DPI, but I'm not claiming the problems is caused by DPI, it is just one of the programs that needs to be closed.
I installed a free program called "CleanMem" to try to help the problem. It has a cute little interface that reports "Memory Used", "Memory Total" and "Commit Memory." You can right click it and tell the program to "Clean Memory Now." However, the program does not have any effect on the problem I am experiencing.
Statistics
32528 users are registered to the KnowBrainer Speech Recognition forum.
There are currently 0 users logged in.
The most users ever online was 12124 on 09/09/2020 at 04:59 AM.
There are currently 342 guests browsing this forum, which makes a total of 342 users using this forum.

FuseTalk Standard Edition v4.0 - © 1999-2023 FuseTalk™ Inc. All rights reserved.