My husband has began using a Bluetooth microphone for use with Dragon. Frequently, when dictating, the quality becomes really bad and then when we check the microphone, his profile has switched to using the inbuilt laptop's soundcard as dication device. Maybe because the connection with the Bluetooth device was lost?

There does not seem to be a way to remove the inbuilt soundcard as a potential microphone for his profile. It seems to me that it should be possible to remove that soundcard as an option, so that Dragon will give a warning when it has lost contact with the Bluetooth microphone - and not just plod on with the wrong mike. 

Does anyone have a trick for this?

(we Created a new Profile, selecting the Bluetooth microphone as dictation Device. The inbuilt Soundcard was added automatically by Dragon.)

We do not recommend the following but to answer your question... you can disable the built-in soundcard via the following:

 

1. Say your KnowBrainer 2020 Windows Open <Device Manager> command

2. Left click Audio inputs and outputs

3. Right click on Realtek Digital or whatever your built-in soundcard is

4. Choose Disable device

 

The reason why we don't recommend disabling Windows sound system is because it's not the problem. The next time you lose your Bluetooth connection, you simply won't be able to dictate. We recommend solving your Bluetooth issue.


1. Our 1st recommendation would be to move your USB Bluetooth dongle to another direct USB port; no splitters or indirect ports

2. If #1 doesn't work and you are using your computers integrated Bluetooth, purchase an appropriate Bluetooth dongle

3. If #2 doesn't work warranty repair if this is an option. Otherwise replace your wireless headset microphones

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Thank you for your feedback,but I do not think that would be a solution (disabling the soundcard within Windows itself), because then it would also not work in other applications.
Using a dedicated Bluetooth dongle might be a solution, (currently he is using the inbuild Bluetooth option). But unfortunately he does not have any spare USB port.

We have already tried so many microphones and better computers , but our coffee breaks are frequently spend lamenting how much time we have lost having to make corrections that day. We live in a very noisy environment with lots of honking from cars passing by. The weird thing is that if we are on a Zoom or Skype call and we apologize to people for the background noise: they say: "what background noise?" So those applications are perfectly capable of removing that noise and making our voice sound clear. Why on earth is Dragon not able to do that!

Anyway, that is off-topic...

We didn't recommend disabling your an integrated soundcard. In fact, we recommended against that option. We simply detailed the procedure you requested.

 

You can purchase Dragon and a Bluetooth microphone anywhere but as you have discovered, jack of all trades (Masters of none) places like Staples, Amazon, Best Buys and even Nuance are not speech recognition qualified. This is all we do and while some integrated Bluetooth soundcards work, we would've recommended a bulletproof Bluetooth microphone that comes manufacturer paired to a Bluetooth dongle

 

Your only option is a USB splitter and speech recognition qualified Bluetooth microphones that come pre-paired with an appropriate Bluetooth dongle. 

 

PS: Notebook computers should NEVER include less than 3 USB ports and with the new popular USB C ports, manufacturers can easily fit 5 USB ports into most notebook computers.

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Change "No" to "Know" w/KnowBrainer 2020
Trial Downloads
Dragon/Sales@KnowBrainer.com 
(615) 884-4558 ex 1