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Topic Title: Dragon Indivual Professional v15.61.200.010 Problems
Topic Summary: Dragon Indivual Professional v15.61.200.010 Problems
Created On: 01/28/2023 08:34 PM
Status: Post and Reply
Linear : Threading : Single : Branch
 Dragon Indivual Professional v15.61.200.010 Problems   - Smorton - 01/28/2023 08:34 PM  
 Dragon Indivual Professional v15.61.200.010 Problems   - Alan Cantor - 01/28/2023 09:56 PM  
 Dragon Indivual Professional v15.61.200.010 Problems   - Smorton - 01/28/2023 10:28 PM  
 Dragon Indivual Professional v15.61.200.010 Problems   - Lunis Orcutt - 01/29/2023 01:45 PM  
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 01/28/2023 08:34 PM
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Smorton
Senior Member

Posts: 119
Joined: 04/06/2012

Greetings-

I seem to be having a heck of a time with Dragon Indivual Professional v15.61.200.010 in terms of accuracy.

My Dragon BadUsers files in C:\ProgramData\Nuance\NaturallySpeaking15 are 22.1 GB (23,773,908,992 bytes) and all date from 2019.  My Users file in C:\ProgramData\Nuance\NaturallySpeaking15 is empty.

Is this normal?

What is the default location for my dragon profile?

Any input is appreciated.

SM

 

Processor    Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz   3.70 GHzInstalled RAM    32.0 GB

Windows 11

 

 

 

 01/28/2023 09:56 PM
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Alan Cantor
Top-Tier Member

Posts: 4466
Joined: 12/08/2007

I wouldn't be too concerned about the profiles in BadUsers.

Under Windows 10, the default location of your Dragon profile is here:

C:\Users\[your Windows profile]\AppData\Local\Nuance\NS15\Users\

Not sure it's in the same location under Windows 11.

If there is no profile in that folder, and you haven't changed the default location, then your user profile somehow disappeared. There's a simple solution. Create a new profile. It takes five minutes.

If you have backups of your custom words and custom commands, import them. If you don't, this file contains all your custom commands:

C:\Users\[your Windows profile]\AppData\Local\Nuance\NS15\BadUsers\[name of Bad Dragon profile]\current\MyCmds.dat
 01/28/2023 10:28 PM
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Smorton
Senior Member

Posts: 119
Joined: 04/06/2012

May I delete the 22 go of BadUser? It appears to be from 2019.

Thanks
 01/29/2023 01:45 PM
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Lunis Orcutt
Top-Tier Member

Posts: 40525
Joined: 10/01/2006

NEVER delete an application folder unless you are absolutely certain you don't need it. When it comes to program construction, always assume the programmers knew what they were doing.

 

Windows 10 and 11 Dragon addresses are the same. Ver. 15.0 and 15.3 are located in the %PROGRAMDATA%\Nuance\NaturallySpeaking15\Users\ folder. When Nuance released Ver. 15.61 they changed the address to %LOCALAPPDATA%\Nuance\NS15\Users\ You might think of it like the IRS supposedly trying to help us by changing everything as often as possible

 

Our best guess is that Dragon switched to your computer's built-in sound system. This can happen when you launch Dragon without 1st plugging in your microphone. However, sometimes it can just happen on its own. Switching back to your favorite microphone will probably take care of the issue.

 

Click DragonBar Profile/Manage Dictation Sources/Choose Microphone menu. Left Click on your microphone and click the Finish button. Dragon always uses the microphone at the top of the list

If the previous paragraph fails to rectify the issue, we offer Global White Glove Remote Support



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