KnowBrainer Speech Recognition
Decrease font size
Increase font size
Topic Title: Dragon keeps on reinstalling
Topic Summary: reinstalling, lost profile
Created On: 01/08/2023 08:35 PM
Status: Post and Reply
Linear : Threading : Single : Branch
 Dragon keeps on reinstalling   - mktimpact - 01/08/2023 08:35 PM  
 Dragon keeps on reinstalling   - Lunis Orcutt - 01/09/2023 01:38 PM  
 Dragon keeps on reinstalling   - Stephan Kuepper - 01/10/2023 02:31 AM  
 01/08/2023 08:35 PM
User is offline View Users Profile Print this message

Author Icon
New Member

Posts: 5
Joined: 06/25/2020



I am using Dragon Professional Individual 15.61. A while ago something changed and every time I open my computer, the software opens up the installation screen. My (supposedly saved) profile is also missing.

I have been through the setup a number of times to re-establish the profile, however the issue remains. I have uninstalled a number of times, and have done a clean install. Nothing is working.

Appreciate some advice on how to fix this issue.





dragon6.PNG  (20 KB)

 01/09/2023 01:38 PM
User is offline View Users Profile Print this message

Author Icon
Lunis Orcutt
Top-Tier Member

Posts: 40525
Joined: 10/01/2006

We have never seen this issue but you might consider exporting your personal vocabulary & commands, creating a new user profile and then importing your exported vocabulary & commands.


Change "No" to "Know" w/KnowBrainer 2022
Trial Downloads
(615) 884-4558 ex 1

 01/10/2023 02:31 AM
User is offline View Users Profile Print this message

Author Icon
Stephan Kuepper
Top-Tier Member

Posts: 2348
Joined: 10/04/2006

This is not the installation screen as such. If you read the screenshot carefully, it's about "some customisation steps". What exactly happens when you go through the wizard?

Your profile should be located under C:\%username%\appdata\local\Nuance\NS15\Users. You can copy it to somewhere else just to be on the safe side and have a backup. Anyway, as Lunis said, it's probably your safest bet to create a new profile.

Hope that helps, Stephan

------------------------- -

KnowBrainer Speech Recognition » Dragon Speech Recognition » Dragon keeps on reinstalling

32472 users are registered to the KnowBrainer Speech Recognition forum.
There are currently 2 users logged in.
The most users ever online was 12124 on 09/09/2020 at 04:59 AM.
There are currently 363 guests browsing this forum, which makes a total of 365 users using this forum.

FuseTalk Standard Edition v4.0 - © 1999-2023 FuseTalk™ Inc. All rights reserved.