2 months ago I installed a clean version of Dragon into a brand-new PC. I hope to to get away from the gremlins that had crept into my previous PC. I did not import any previous user profile, I created a new one. Some of the same problems I am having are:

 

1. MouseGrid stuttering when given coordinates i.e. MouseGrid 3, 3, 2.

 

2. Not putting capital letters when they should, not always.

 

3. When asked to select a specific word or words it may only select a segment of the word or words. I.e. select tangent and it selects "tang".

 

4. When dictating it sometimes adds an additional letter i.e. testingg or ttesting.

 

These are just some of the issues. Help, guidance will be very much appreciated.

 

Device Acer Aspire XC-1760

Processor 12th Gen Intel(R) Core(TM) i5-12400   2.50 GHz

Installed RAM 8.00 GB (7.78 GB usable)

System type 64-bit operating system, x64-based processor

Windows 11 Home

Dragon Professional 15

The devil is in the details. Please let us know specifically what applications you are experiencing these problems in and whether or not they are local or networked. Keep in mind that the DragonBar will display a green • or checkmark in Dragon friendly applications, with the exception of Windows 11 Notepad.

PS: Double lettering is typical in networked applications, which are not Dragon friendly but can be fixed with other utilities.

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Change "No" to "Know" w/KnowBrainer 2022
Trial Downloads
Dragon/Sales@KnowBrainer.com 
(615) 884-4558 ex 1

It's happening in various applications, Dragon Pad, Facebook messenger, office 365, what's app.

 

What do you mean about Highlighting in green in Dragon friendly Applications?

1. We are not certain about the stuttering problem but we have heard that Nuance has been working on improving the MouseGrid and will hopefully see improvements in Ver. 16

2. Non-capitalization means that you are dictating into non-Dragon friendly applications (apps). You can tell by the green • at the DragonBar. If you don't see the green •, Dragon is unaware of where the words are (no Select-&-Say), so when you move the cursor, Dragon will not know when to capitalize or even proper spacing. Some of your other options include Dragon's Dictation Box, DragonCapture or cutting and pasting from a Dragon friendly app like Microsoft Word or DragonPad.

 

3. Same answer as #2. Dragon does not know where the words are when dictating into non-Dragon friendly environments.

4. Double letters can occur when dictating over a network or the Internet. This problem is also eliminated with DragonCapture

PS: Facebook is extremely un-Dragon friendly. We eliminated this problem with the KnowBrainer 2022 Type <dictation>, Print <dictation> and Insert <dictation> commands. Other Dictation Box utilities do not deal well with Facebook because you need to add a space after your dictation.

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Change "No" to "Know" w/KnowBrainer 2022
Trial Downloads
Dragon/Sales@KnowBrainer.com 
(615) 884-4558 ex 1

Re 3.: I have noticed that the scaling of elements on the screen plays a role for Dragon selecting elements. Go to Control Panel - System - Screen - Scaling and Arrangement - Resize Text, Apps and Other Items and set the scaling to 100. Does that help?

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