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Topic Title: Preventing Outlook's Jumping Page Error
Topic Summary: The Jumping Page error no longer occurs when I did THIS:
Created On: 05/04/2022 08:47 PM
Status: Post and Reply
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 Preventing Outlook's Jumping Page Error   - DragonCus - 05/04/2022 08:47 PM  
 Preventing Outlook's Jumping Page Error   - Stephan Kuepper - 05/05/2022 04:34 AM  
 Preventing Outlook's Jumping Page Error   - Lunis Orcutt - 05/05/2022 03:24 PM  
 Preventing Outlook's Jumping Page Error   - David.P - 05/08/2022 06:41 PM  
 Preventing Outlook's Jumping Page Error   - Everitt - 05/11/2022 11:58 AM  
 Preventing Outlook's Jumping Page Error   - Matt_Chambers - 05/11/2022 12:09 PM  
 Preventing Outlook's Jumping Page Error   - DragonCus - 05/19/2022 07:37 PM  
 Preventing Outlook's Jumping Page Error   - Lunis Orcutt - 05/19/2022 08:15 PM  
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 05/04/2022 08:47 PM
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DragonCus
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I am running Windows 11 /Dragon 15.71/ Microsoft Office Apps for Enterprise Version 2204 (Build 15128.20178)

In Dragon, go to 

Settings/ Options/ Commands

 More Commands/ Enable Natural Commands/ Uncheck all

I am able to dictate, at length, without any Jumping Page errors and have Full Text Control.

Please let me know your thoughts and/ or experience if you have went this route before.

 

 

 

 

 05/05/2022 04:34 AM
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Stephan Kuepper
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Does correction by voice still work when you disable all natural commands? By the way they are disabled in my Dragon Professional Group by default, and selection and correction of words works as usual.

Hope that helps, Stephan

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 05/05/2022 03:24 PM
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Lunis Orcutt
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Select-&-Say (Full Text Control) correction/editing still works if you remove the checkmark from Enable Natural Language Commands. All you lose is Dragon's application-specific commands. We just tried this as an experiment with a multipage Word document. When inserting the cursor in the middle of the document, our 1st dictation triggers a page jump but follow-up dictations are not producing the Jumping Page issue; making this recommendation a partial solution. It's easy to live without Natural Language Commands. HOWEVER, we have only tested this theory for a few minutes. Don't hold our feet to the fire quite yet 

 

For now we will go with a good recommendation



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 05/08/2022 06:41 PM
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David.P
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I have disabled the "Enable Natural Commands" setting in Dragon for as long as I can remember.

I've also disabled all other commands in the Command settings, since I only use dictation mode anyway. The jumping page error nevertheless had always been present.

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 05/11/2022 11:58 AM
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Everitt
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Jumping page (but cursor stays in the correct position) seems to be in Dragon 15.3 to 15.71 but only with 64-bit Outlook, when scroll-bars are active in the mail-window and many lines have been dictated. Our incident ticket by Nuance is still open - no solutions.



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 05/11/2022 12:09 PM
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Matt_Chambers
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Originally posted by: Everitt Jumping page (but cursor stays in the correct position) seems to be in Dragon 15.3 to 15.71 but only with 64-bit Outlook, when scroll-bars are active in the mail-window and many lines have been dictated. Our incident ticket by Nuance is still open - no solutions.

 

I have experienced the jumping page problem in Outlook 2019 in the 32-bit version. It only happens with fairly lengthy emails, fortunately.

 05/19/2022 07:37 PM
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DragonCus
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Thank you Lunis, Stephan, David.P, Everitt, and Matt for responding to this post. It has been 2 weeks of using the combination of programs and Dragon options I listed in the original post and very pleased with the results to date. The Jumping Page issue has disappeared and Dragon is working superbly in Outlook with no side effects.
Lunis, how have you fared\
 05/19/2022 08:15 PM
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Lunis Orcutt
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It has helped us also. We recommend unchecking Enable Natural Commands to test

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