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Topic Title: Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help
Topic Summary:
Created On: 04/27/2022 04:55 PM
Status: Post and Reply
Linear : Threading : Single : Branch
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 04/27/2022 04:55 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Lunis Orcutt - 04/27/2022 06:00 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 04/28/2022 09:13 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Lunis Orcutt - 04/29/2022 01:51 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 04/29/2022 09:25 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - monkey8 - 04/30/2022 04:20 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 04/30/2022 12:32 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 04/30/2022 12:50 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - R. Wilke - 04/27/2022 09:25 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 04/28/2022 09:25 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - monkey8 - 04/30/2022 03:04 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Matt_Chambers - 04/30/2022 05:36 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - kkkwj - 04/30/2022 10:40 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/05/2022 11:40 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/01/2022 01:44 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/01/2022 02:09 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/05/2022 11:41 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Lunis Orcutt - 05/05/2022 03:53 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/05/2022 09:38 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Stephan Kuepper - 05/06/2022 03:44 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - monkey8 - 05/06/2022 07:23 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/06/2022 12:46 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/06/2022 02:43 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Lunis Orcutt - 05/06/2022 03:57 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/06/2022 04:35 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - monkey8 - 05/07/2022 04:45 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/08/2022 01:12 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Mav - 05/09/2022 03:07 AM  
 willWord Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/09/2022 12:49 PM  
 willWord Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Mav - 05/10/2022 03:54 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Stephan Kuepper - 05/09/2022 03:00 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - monkey8 - 05/09/2022 06:38 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/09/2022 01:59 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Lunis Orcutt - 05/09/2022 02:23 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/09/2022 02:45 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - matthewls - 05/09/2022 03:34 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/09/2022 09:41 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - monkey8 - 05/10/2022 08:46 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/10/2022 01:26 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - monkey8 - 05/10/2022 02:07 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/10/2022 05:12 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Mav - 05/11/2022 02:06 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - monkey8 - 05/11/2022 03:42 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/15/2022 05:47 PM  
Keyword
 05/10/2022 02:07 PM
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monkey8
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Posts: 3904
Joined: 01/14/2008

Originally posted by: Suzanne Suzanne Re: Mav Q: In one drive I do have some long filenames, a few are extremely long. Is there some length of file name that is known to cause word crashing problems?

 

Why don't you shorten the name temporarily of the OneDrive files and then try opening one to see if it helps. Long strings(Names) can cause serious problems with Dragon in various situations. That would also align with the buffer overflow message in the event viewer. How long is long and how many files? There used to be a crashing problem with Microsoft Word when the folder names that held the documents were more than 256 characters so also check the folder names as well as filenames.

 

Re Monkey 8 points:

 

A few days ago, I uninstalled and reinstalled office +2019 but that didn't help with the Word Crashing problem. Newer PC: in Settings/Apps it only list Microsoft Office Professional +2019 & no other versions BUT in C:/Program Files (x86) it only shows office 16 - - there is no 2019! When I go in Account in Word and Outlook, it shows office + 2019. I even checked the license type through command prompt and it shows office +2019. I don't know why the discrepancy between 16 & 19, anyone have any clues?

 

 

The name of the office folder means nothing, I have office 2021 installed and the folder you refer to is still called office 16. Where you find all the files also depends whether you are running 32-bit or 64-bit office, you can check here:

 

https://support.microsoft.com/en-us/office/about-office-what-version-of-office-am-i-using-932788b8-a3ce-44bf-bb09-e334518b8b19



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