thanks.That sounds logical. I've attached 4 files showing the errors. For your convenience have also copied below the one showing Application Error which shows Office 16 in Faulty Application Path. On this newer PC, I uninstalled Office 16 before installing Office 19-  desktop versions.  However, just now I found in C/Program files (x86)/Microsoft Office is a folder called Office 16.  Office 19 is not listed there, but in Settings/Apps & features it shows Microsoft Office Professional +2019 & I just uninstalled & reinstalled Office 19. Could some Office 16 residual be causing the problem? I do have Office 16 on my older computer that I still use.

Does any of this give us any clues for how to fix my word crashing?

Faulting application name: WINWORD.EXE, version: 16.0.15128.20178, time stamp: 0x6263cd94

Faulting module name: dgnword.dll, version: 15.61.200.10, time stamp: 0x5f9f262a

Exception code: 0xc0000409

Fault offset: 0x000146e2

Faulting process id: 0x6100

Faulting application start time: 0x01d863bcab29e588

Faulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\WINWORD.EXE

Faulting module path: C:\Program Files (x86)\Nuance\NaturallySpeaking15\Program\dgnword.dll

Report Id: 82243f63-5d44-4efb-b827-57793553864f

Faulting package full name: 

Faulting package-relative application ID: 

	Event Viewer Application Error Detail tab.PNG  (139 KB)
	Event Viewer Application Error general tab.PNG  (131 KB)
	Event Viewer Windows Error Reporting General tab.PNG  (149 KB)
	Event Viewer Windows Error Reporting Detail tab.PNG  (131 KB)

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