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Topic Title: Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help
Topic Summary:
Created On: 04/27/2022 04:55 PM
Status: Post and Reply
Linear : Threading : Single : Branch
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 04/27/2022 04:55 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Lunis Orcutt - 04/27/2022 06:00 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 04/28/2022 09:13 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Lunis Orcutt - 04/29/2022 01:51 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 04/29/2022 09:25 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - monkey8 - 04/30/2022 04:20 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 04/30/2022 12:32 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 04/30/2022 12:50 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - R. Wilke - 04/27/2022 09:25 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 04/28/2022 09:25 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - monkey8 - 04/30/2022 03:04 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Matt_Chambers - 04/30/2022 05:36 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - kkkwj - 04/30/2022 10:40 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/05/2022 11:40 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/01/2022 01:44 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/01/2022 02:09 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/05/2022 11:41 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Lunis Orcutt - 05/05/2022 03:53 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/05/2022 09:38 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Stephan Kuepper - 05/06/2022 03:44 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - monkey8 - 05/06/2022 07:23 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/06/2022 12:46 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/06/2022 02:43 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Lunis Orcutt - 05/06/2022 03:57 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/06/2022 04:35 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - monkey8 - 05/07/2022 04:45 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/08/2022 01:12 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Mav - 05/09/2022 03:07 AM  
 willWord Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/09/2022 12:49 PM  
 willWord Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Mav - 05/10/2022 03:54 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Stephan Kuepper - 05/09/2022 03:00 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - monkey8 - 05/09/2022 06:38 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/09/2022 01:59 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Lunis Orcutt - 05/09/2022 02:23 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/09/2022 02:45 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - matthewls - 05/09/2022 03:34 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/09/2022 09:41 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - monkey8 - 05/10/2022 08:46 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/10/2022 01:26 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - monkey8 - 05/10/2022 02:07 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/10/2022 05:12 PM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Mav - 05/11/2022 02:06 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - monkey8 - 05/11/2022 03:42 AM  
 Word Crashes until close Dragon Pro 15.6.1 & rebooting doesn't help   - Suzanne Suzanne - 05/15/2022 05:47 PM  
Keyword
 04/30/2022 10:40 PM
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kkkwj
Top-Tier Member

Posts: 994
Joined: 11/05/2015

I'm kind of with Matt on this one. It sounds like the issue has something to do with your local installations of Word and/or Dragon. Since Word in the cloud works, it could be something with your local installation of word.

Matt is saying, "Try a new normal.dotm file just like Lindsay was saying "try a new Dragon profile." FWIW, I agree with both of them.

Here is where your Normal.dotm is located (Win10). C:\Users\YOURLOGINNAME\AppData\Roaming\Microsoft\Templates\Normal.dotm

Has your setup worked well for a long time before this problem surfaced? If so, what changed just before the problems surfaced? It almost sounds like Word has one or more old startup files or hidden macro files that it is loading and cannot save to disk or something on the local machine.

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Win10/11/x64, AMD Ryzen 7 3700X/3950X, 64/128GB RAM, Dragon 15.3, SP 7 Standard, SpeechStart, Office 365, KB 2017, Dragon Capture, Samson Meteor USB Desk Mic, Amazon YUWAKAYI headset, Klim and JUKSTG earbuds with microphones, 3 BenQ 2560x1440 monitors, Microsoft Sculpt Keyboard and fat mouse

 05/05/2022 11:40 AM
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Suzanne Suzanne..
Power Member

Posts: 53
Joined: 02/03/2021

I did not have this word crashing problem with Dragon years ago. I don't know what triggered it and I am looking for a solution. I don't create macros myself. I don't know if one drive is somehow causing The problem. Word was working fine a few days ago and now I'm having the same problem again.

Does anyone else use Microsoft one drive with Dragon okay?



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