KnowBrainer Speech Recognition
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Topic Title: Zoom, Skype, etc.
Topic Summary: Any incompatibilities, problems when using DPI 15?
Created On: 03/23/2020 04:58 PM
Status: Post and Reply
Linear : Threading : Single : Branch
 Zoom, Skype, etc.   - JackyV - 03/23/2020 04:58 PM  
 Zoom, Skype, etc.   - Lunis Orcutt - 03/23/2020 06:54 PM  
 Zoom, Skype, etc.   - Grandslam - 03/23/2020 11:48 PM  
 Zoom, Skype, etc.   - Ag - 03/24/2020 05:10 PM  
 Zoom, Skype, etc.   - Mav - 04/21/2020 06:20 AM  
 Zoom, Skype, etc.   - monkey8 - 04/21/2020 11:48 AM  
 Zoom, Skype, etc.   - missink - 04/21/2020 02:08 AM  
 Zoom, Skype, etc.   - mcall - 10/12/2020 11:02 PM  
 Zoom, Skype, etc.   - Lunis Orcutt - 10/13/2020 02:16 PM  
 Zoom, Skype, etc.   - mcall - 10/16/2020 11:03 AM  
 Zoom, Skype, etc.   - Lunis Orcutt - 10/16/2020 02:16 PM  
Keyword
 10/12/2020 11:02 PM
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mcall
Power Member

Posts: 43
Joined: 01/02/2014

I've never had a problem dictating into the different windows that pertain to the Zoom desktop app (chatbox, CC window, etc.) and neither did a colleague of mine....until today. Suddenly he can no longer dictate into any window inside of the Zoom desktop app (version 5.3.1 for Windows). Like me he is a professional captioner so his job depends on being able to dictate into Zoom's closed caption window (basically like a chatbox). He has DPI 15 with KB and he can easily dictate into every other application on his computer we tried, just not Zoom. We tried rebooting several times, tried turning off KB and just turning on Dragon, tried uninstalling and re-installing Zoom, all to no avail. If he joins Zoom on the web he can dictate just fine but not the Zoom desktop app for Windows. We searched the KB Forums and the web but all we come up with are troubleshooting tips for well-known applications such as MS Word. No tips for other types of applications that were working one moment and the next they aren't. Anyone got any ideas of what we can try?

Mathew

-------------------------

Mathew Call
Director of CART & Captioning
mathewcall@oneinterpreting.com
1-877-4MY-TERP (1-877-469-8377) ext. 103
www.oneinterpreting.com

KnowBrainer Speech Recognition » Dragon Speech Recognition » Zoom, Skype, etc.

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