KnowBrainer Speech Recognition
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Topic Title: Zoom, Skype, etc.
Topic Summary: Any incompatibilities, problems when using DPI 15?
Created On: 03/23/2020 04:58 PM
Status: Post and Reply
Linear : Threading : Single : Branch
 Zoom, Skype, etc.   - JackyV - 03/23/2020 04:58 PM  
 Zoom, Skype, etc.   - Lunis Orcutt - 03/23/2020 06:54 PM  
 Zoom, Skype, etc.   - Grandslam - 03/23/2020 11:48 PM  
 Zoom, Skype, etc.   - Ag - 03/24/2020 05:10 PM  
 Zoom, Skype, etc.   - Mav - 04/21/2020 06:20 AM  
 Zoom, Skype, etc.   - monkey8 - 04/21/2020 11:48 AM  
 Zoom, Skype, etc.   - missink - 04/21/2020 02:08 AM  
 Zoom, Skype, etc.   - mcall - 10/12/2020 11:02 PM  
 Zoom, Skype, etc.   - Lunis Orcutt - 10/13/2020 02:16 PM  
 Zoom, Skype, etc.   - mcall - 10/16/2020 11:03 AM  
 Zoom, Skype, etc.   - Lunis Orcutt - 10/16/2020 02:16 PM  
 10/12/2020 11:02 PM
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Posts: 43
Joined: 01/02/2014

I've never had a problem dictating into the different windows that pertain to the Zoom desktop app (chatbox, CC window, etc.) and neither did a colleague of mine....until today. Suddenly he can no longer dictate into any window inside of the Zoom desktop app (version 5.3.1 for Windows). Like me he is a professional captioner so his job depends on being able to dictate into Zoom's closed caption window (basically like a chatbox). He has DPI 15 with KB and he can easily dictate into every other application on his computer we tried, just not Zoom. We tried rebooting several times, tried turning off KB and just turning on Dragon, tried uninstalling and re-installing Zoom, all to no avail. If he joins Zoom on the web he can dictate just fine but not the Zoom desktop app for Windows. We searched the KB Forums and the web but all we come up with are troubleshooting tips for well-known applications such as MS Word. No tips for other types of applications that were working one moment and the next they aren't. Anyone got any ideas of what we can try?



Mathew Call
Director of CART & Captioning
1-877-4MY-TERP (1-877-469-8377) ext. 103

 10/13/2020 02:16 PM
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Lunis Orcutt
Top-Tier Member

Posts: 39191
Joined: 10/01/2006

Zoom is not Dragon friendly, as noted by the MIA DragonBar green •. This generally means that you are just gambling. In other words it may work one day and not another. We see 3 options arranged in order of preference:

1. Click the Quick Tips button at the top of this page and look for “how to enable dictation”. You can optionally click the 6th link. Look for any line that ends in =0 and change it to =1 (allows Dragon Dictation)

2. Trial DragonCapture which will force Direct Dictation everywhere and even capitalize the 1st word without a trigger command. You will see a trial in our signature tag. 

3. Use your existing copy of KnowBrainer to Force Dictation with the Type <dictation> command. Also note that if you are using the Zoom chat box, you can simultaneously capitalize the 1st word, drop your dictation into the chat box and upload it when you stop speaking (all 3 events in one slick move) with the KnowBrainer Enter <dictation> command. However, if you are using the latest version of KnowBrainer, the Enter <dictation> command is currently disabled because it has a tendency to deploy when you don't want it to. If you want to try this out, simply open the KnowBrainer Sidebar, by saying Show Sidebar, select the <DISABLED> Enter <dictation> command and say Enable.


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KnowBrainer Speech Recognition » Dragon Speech Recognition » Zoom, Skype, etc.

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