Good morning:

Having a little problem with a new profile I created because my previous profile became "damaged".

I have not gone through the fixing the "sand traps" as suggested by the KnowBrainer manual.

I am having a little problem which I think I had a few years ago and I do not remember how to fix it.

When I use the KnowBrainer command "continue", the cursor goes to the end of the line/paragraph but then Dragon is put into sleep mode and I cannot wake it up using either a voice command or the hotkeys I have designated.  It seems that after a few minutes Dragon does wake up and repeat everything I had said, such as every time I said wake up.

This does not happen with an older profile so I know it is the new profile which is the problem.

The problem occurs in the Dragon capture dictation box or in other applications as well.

Can you help me resolve this problem?

Thank you very much.

HP Pavillion dv7;Windows 10 Home; i7 2670-QM @2.2 GHz; 16GB RAM; DPI 15.61; Knowbrainer 2017; Dragon Capture; SpeechStart +; Sennheiser MB Pro 1 UC/ML;  Addasound SR2701

Option #1:
Consider SpeechStart+ which will allow you to turn your Dragon microphone off completely (not sleep mode). You can toggle your microphone back on by saying Microphone On. You'll find a 15 day trial in our signature tag

Option #2:
We are not certain but suspect there is a problem with your new user profile. You might consider ruling out interference by dictating a few words into DragonPad followed by saying play that back. If the playback sounds right, consider creating a new profile

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