Hi Lunis. I've tried to reach you by email a couple of times without success. I need to update my KB to the 2020 version. I am a C5 C6 quadriplegic and was originally approved by you to receive the software free of charge. You were very helpful in the beginning and so I decided to try and purchase the software through my work. My boss agreed and you assisted me with the white glove installation. Fast-forward a couple of years and I am still running on the KB 2017 version. I just got a new laptop and tried to install KB – soon as it launches it sits at the licensing screen and does nothing. Have you shut down the 2017 licensing server? I really need a new version as the 2017 version is very quirky. Can I get that upgrade, please. Things are really tight right now with my company's budget so I don't believe I could ask for a paid for upgrade.

Asus ZenBook Q536FD, 16 GB, Intel Core i7-8565U CPU @ 1.80GHz, Windows 10, Realtek High Definition Audio, Samson Go Mic Portable USB Condenser Microphone, DNS Professional 15

My email addresses are Lunis@KnowBrainer.com, Sales@KnowBrainer.com & Support@KnowBrainer.com. 

I just sent you a new KnowBrainer 2020 serial to the email address you used to join this forum. 

Change "No" to "Know" w/KnowBrainer 2020
Trial Downloads
Dragon/Sales@KnowBrainer.com 
(615) 884-4558 ex 1