KnowBrainer Speech Recognition
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Topic Title: Need for an update
Topic Summary: I am a disabled user and need the KB 2020 update
Created On: 05/26/2022 12:55 AM
Status: Post and Reply
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 Need for an update   - jlavallet - 05/26/2022 12:55 AM  
 Need for an update   - Lunis Orcutt - 05/26/2022 04:35 PM  
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 05/26/2022 12:55 AM
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jlavallet
New Member

Posts: 10
Joined: 01/09/2017

Hi Lunis. I've tried to reach you by email a couple of times without success. I need to update my KB to the 2020 version. I am a C5 C6 quadriplegic and was originally approved by you to receive the software free of charge. You were very helpful in the beginning and so I decided to try and purchase the software through my work. My boss agreed and you assisted me with the white glove installation. Fast-forward a couple of years and I am still running on the KB 2017 version. I just got a new laptop and tried to install KB – soon as it launches it sits at the licensing screen and does nothing. Have you shut down the 2017 licensing server? I really need a new version as the 2017 version is very quirky. Can I get that upgrade, please. Things are really tight right now with my company's budget so I don't believe I could ask for a paid for upgrade.



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Asus ZenBook Q536FD, 16 GB, Intel Core i7-8565U CPU @ 1.80GHz, Windows 10, Realtek High Definition Audio, Samson Go Mic Portable USB Condenser Microphone, DNS Professional 15

 05/26/2022 04:35 PM
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Lunis Orcutt
Top-Tier Member

Posts: 39967
Joined: 10/01/2006

My email addresses are Lunis@KnowBrainer.com, Sales@KnowBrainer.com & Support@KnowBrainer.com

I just sent you a new KnowBrainer 2020 serial to the email address you used to join this forum. 



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KnowBrainer Speech Recognition » KnowBrainer Software and Support » Need for an update

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