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Topic Title: Installing latest updater for KB 2020
Topic Summary:
Created On: 01/07/2022 05:19 PM
Status: Post and Reply
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 Installing latest updater for KB 2020   - teehiett - 01/07/2022 05:19 PM  
 Installing latest updater for KB 2020   - DennisHallack - 01/12/2022 11:47 AM  
 Installing latest updater for KB 2020   - Lunis Orcutt - 01/12/2022 03:24 PM  
 Installing latest updater for KB 2020   - teehiett - 01/12/2022 05:17 PM  
 Installing latest updater for KB 2020   - Lunis Orcutt - 01/13/2022 02:39 PM  
 Installing latest updater for KB 2020   - teehiett - 01/14/2022 04:25 PM  
 Installing latest updater for KB 2020   - Lunis Orcutt - 01/14/2022 06:55 PM  
 Installing latest updater for KB 2020   - teehiett - 01/16/2022 10:17 AM  
 Installing latest updater for KB 2020   - Lunis Orcutt - 01/16/2022 01:39 PM  
 Installing latest updater for KB 2020   - jgold55 - 03/02/2022 09:40 AM  
 Installing latest updater for KB 2020   - Lunis Orcutt - 03/03/2022 12:48 PM  
 Installing latest updater for KB 2020   - Lunis Orcutt - 03/02/2022 08:24 PM  
 Installing latest updater for KB 2020   - Edgar - 03/04/2022 08:58 AM  
 Installing latest updater for KB 2020   - R. Wilke - 03/04/2022 09:47 AM  
 Installing latest updater for KB 2020   - Edgar - 03/05/2022 09:47 AM  
 Installing latest updater for KB 2020   - Lunis Orcutt - 03/04/2022 09:11 PM  
 Installing latest updater for KB 2020   - jgold55 - 03/06/2022 12:00 AM  
 Installing latest updater for KB 2020   - ScottCFP@ABC - 03/06/2022 03:05 AM  
 Installing latest updater for KB 2020   - R. Wilke - 03/06/2022 05:13 AM  
 Installing latest updater for KB 2020   - jgold55 - 03/07/2022 12:51 AM  
 Installing latest updater for KB 2020   - R. Wilke - 03/06/2022 06:43 AM  
 Installing latest updater for KB 2020   - ScottCFP@ABC - 03/06/2022 06:24 PM  
 Installing latest updater for KB 2020   - R. Wilke - 03/06/2022 08:04 PM  
 Installing latest updater for KB 2020   - jgold55 - 03/07/2022 01:01 AM  
 Installing latest updater for KB 2020   - jgold55 - 03/07/2022 01:05 AM  
 Installing latest updater for KB 2020   - Lunis Orcutt - 03/06/2022 06:38 PM  
 Installing latest updater for KB 2020   - ScottCFP@ABC - 03/07/2022 02:06 AM  
 Installing latest updater for KB 2020   - R. Wilke - 03/07/2022 03:54 AM  
 Installing latest updater for KB 2020   - R. Wilke - 03/07/2022 11:51 AM  
 Installing latest updater for KB 2020   - ScottCFP@ABC - 03/07/2022 07:23 PM  
 Installing latest updater for KB 2020   - jgold55 - 03/07/2022 08:43 PM  
 Installing latest updater for KB 2020   - teehiett - 03/10/2022 06:24 PM  
Keyword
 01/12/2022 11:47 AM
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DennisHallack
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Same.

Just bought and installed KB2020 and now wondering if I should run the KB Commands Updater Installer Ver. 1.0.5 and, if not, is there some other version I run?

Don't run the KB Commands Updater at all?

Please advise.

Thanks,

-------------------------

Intel Core i7 CPU 10700, 32 GB DDR4 @ 2933 MHz RAM, Samsung 970 EVO Plus 1 TB SSD PCIe M.2, Sennheiser MB Pro 1, Win 10 Pro 64-bit, DNS DPI 15.61.200.010, KnowBrainer 2017 Pro 4.00.040, SpeechStart+, MS Office 365 Business 64-bit, and Adobe Acrobat DC (stubbornly sticking with unsupported 2015 version).

 01/12/2022 03:24 PM
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Lunis Orcutt
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The miserable KnowBrainer Command Updater 2018 keeps popping up everywhere. We have been trying to find and assassinate it because KnowBrainer 2018 only existed for a few minutes. Try KBCommandsUpdater (2020) which is a direct download. Your browser has probably buffered an older PDF file

 

It really necessary to update KnowBrainer 2020 at this point but it's good to have the updater utility ready.



-------------------------

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 01/12/2022 05:17 PM
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teehiett
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Lunis,

Surely you meant to say  "It is not really necessary to update KnowBrainer 2020 —"  Rather than  "It really necessary to update KnowBrainer 2020  —."

 I downloaded the updater shown in your post but when I ran it, I got the error message:

"KBCommandsUpdater.msi can't be downloaded securely."

Thanks for your help with this.

Tee

 

 

 



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 01/13/2022 02:39 PM
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Lunis Orcutt
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Sorry about that speak-o. Yes you are right. 

 

You are receiving that message because the download address http://www.knowbrainer.com/downloads/KBCommandsUpdater.msi doesn't begin with HTTPS:, like secure sites. It is generally assumed that any time you are downloading from our website, you would already know that it's safe but we probably should change the download site address to reflect that it is secure. We will put it on our webmasters list but you can safely download



-------------------------

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 01/14/2022 04:25 PM
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teehiett
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Lunis,

When I Click on the link in your previous message I get the error message:
"KBCommandsUpdater.MSI can't be downloaded securely."

Tee

-------------------------
 01/14/2022 06:55 PM
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Lunis Orcutt
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The download is perfectly safe but as previously explained, the address begins with HTTP rather than HTTPS. You can ignore that warning We've downloaded several times over the last 48 hours

-------------------------

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 01/16/2022 10:17 AM
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teehiett
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Lunis,

My problem is that when I click on the link you provided, I get the error message: "KBCommandsUpdater.MSI can't be downloaded securely" and the only thing I get in the Downloads folder is a 1.03 MB File named "Unconfirmed 195278.crdownload."

Update:

I went to the settings for Microsoft Edge/Privacy, search, and services and turned off the Microsoft Defender Smart screen option. That let me download the file "KBCommandsUpdater.MSI."  When I ran the file, I still get the message "KnowBrainer Professional 2018 is required for the installation."

Tee



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 01/16/2022 01:39 PM
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Lunis Orcutt
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We do not know why you keep getting the KnowBrainer 2018 updater but this http://www.knowbrainer.com/downloads/KBCommandsUpdater.msi link is the KnowBrainer 2020 download. Try emptying your browser buffer. We just uninstalled and reinstalled the KnowBrainer 2020 updater without issue. The KnowBrainer 2018 updater should not even exist

 

PS: You don't have to disable Defender to download this installation. When prompted, click the 2nd link which is something like “more options” and you should be able to bypass the download warning



-------------------------

Change "No" to "Know" w/KnowBrainer 2020
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 03/02/2022 09:40 AM
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jgold55
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Hi Lunis

I am getting the same problem.

 

When I try to install the KnowBrainer updater I get an error message saying that KnowBrainer 2018 has to be installed.  Then the app installation terminates.

 

Solution?

Thank you

 

 



-------------------------

HP Pavillion dv7;Windows 10 Home; i7 2670-QM @2.2 GHz; 16GB RAM; DPI 15.61; Knowbrainer 2017; Dragon Capture; SpeechStart +; Sennheiser MB Pro 1 UC/ML;  Addasound SR2701

 03/03/2022 12:48 PM
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Lunis Orcutt
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Thanks to Rüdiger, we have just replaced the KnowBrainer 2018 updater with the KnowBrainer 2020 KBCommandsUpdater at http://www.knowbrainer.com/downloads/KBCommandsUpdaterInstaller_2020.msi Note that your current download PDF information is also up-to-date so either download should now work

 

PS: Windows 11 users will receive dire warnings about this download but it is safe.



-------------------------

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 03/02/2022 08:24 PM
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Lunis Orcutt
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It looks like we screwed up by accidentally replacing the KnowBrainer 2020 updater with the KnowBrainer 2018 updater...AGAIN. We will contact RĂ¼diger Wilke to help us out again and make the appropriate updater available.

-------------------------

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 03/04/2022 08:58 AM
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Edgar
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Strangely, nothing happens when I click the link:
http://www.knowbrainer.com/downloads/KBCommandsUpdaterInstaller_2020.msi



-------------------------

-Edgar
DPI 15.3, 64-bit Windows 10 Pro, OpenOffice & Office 365, Norton Security, Shure X2U XLR to USB mic adapter with Audio Technica DB135 vocal mic, Asus X299-Deluxe Prime, Intel Core i9-7940X (14 core, 4.3 GHz overclocked to 4.9 GHz), G.SKILL TridentZ Series 64GB (4 x 16GB) DDR4 3333 (PC4 26600) F4-3333C16Q-64GTZ, NVIDIA GIGABYTE GeForce GTX 1060 GV-N1060G1 GAMING-6GD REV 2.0 6GB graphics card with 3 1920x1080 monitors



 03/04/2022 09:47 AM
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R. Wilke
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Originally posted by: Edgar Strangely, nothing happens when I click the link: http://www.knowbrainer.com/downloads/KBCommandsUpdaterInstaller_2020.msi

 

Most likely because of Norton. In my Microsoft Edge, I get a warning, but may get past it. It is because the KB download page is not HTTPS.

 

Try this link instead:

 

https://rwilke.de/Downloads/KBCommandsUpdaterInstaller_2020.msi

 

 



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 03/05/2022 09:47 AM
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Edgar
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@Rüdiger: Great! Work like a charm.

I suspect that it was Norton but Norton is rarely silent about something like this. Let me look at its event log… No, nothing in the log (today's successful trial was logged).

Thanks for the quick response!



-------------------------

-Edgar
DPI 15.3, 64-bit Windows 10 Pro, OpenOffice & Office 365, Norton Security, Shure X2U XLR to USB mic adapter with Audio Technica DB135 vocal mic, Asus X299-Deluxe Prime, Intel Core i9-7940X (14 core, 4.3 GHz overclocked to 4.9 GHz), G.SKILL TridentZ Series 64GB (4 x 16GB) DDR4 3333 (PC4 26600) F4-3333C16Q-64GTZ, NVIDIA GIGABYTE GeForce GTX 1060 GV-N1060G1 GAMING-6GD REV 2.0 6GB graphics card with 3 1920x1080 monitors



 03/04/2022 09:11 PM
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Lunis Orcutt
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 Edgar,

 

Microsoft Edge issues a nasty warning but should allow you to go through with the download with a couple more clicks



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 03/06/2022 12:00 AM
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jgold55
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When I click the link from Mr. Wilke I am able to download the .msi file.

 

When I try to install it, I still get the message requiring KnowBrainer 2018 and then after that get a "Installation Incomplete" dialogue box saying that the installation was terminated.



-------------------------

HP Pavillion dv7;Windows 10 Home; i7 2670-QM @2.2 GHz; 16GB RAM; DPI 15.61; Knowbrainer 2017; Dragon Capture; SpeechStart +; Sennheiser MB Pro 1 UC/ML;  Addasound SR2701

 03/06/2022 03:05 AM
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ScottCFP@ABC
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I get same problem as you.



-------------------------

Scott Donoghue

 03/06/2022 05:13 AM
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R. Wilke
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Gentlemen,

Many thanks for the feedback, particularly the screenshots. Very often, a picture says more than 1,000 words, and I can see the mistake been made here. Now please work with me.

Actually, the message is a misnomer. A mistake which happened when copying from the previous version, but not updating the text, which should read "this utility requires KnowBrainer 2020".

Effectively, this is what the installer searches for, before if goes on, or terminates otherwise:

[ProgramFilesFolder]\KnowBrainer\KnowBrainer 2020\KBPro.exe

So, does this file exist in the specified path on your systems?

I will update the installer and post about it later today.




-------------------------



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 03/07/2022 12:51 AM
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jgold55
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I do not have the KnowBrainer 2020 folder in my Program Files directory.  In the Program Files (x86) directory I have KnowBrainer 2016 KnowBrainer 2017 but not KnowBrainer 2020 nor KnowBrainer 2018.



-------------------------

HP Pavillion dv7;Windows 10 Home; i7 2670-QM @2.2 GHz; 16GB RAM; DPI 15.61; Knowbrainer 2017; Dragon Capture; SpeechStart +; Sennheiser MB Pro 1 UC/ML;  Addasound SR2701

 03/06/2022 06:43 AM
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R. Wilke
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Okay, anyone, please try the new installer, and do give me some feedback as to how it works:

 

https://rwilke.de/Downloads/KBCommandsUpdater%202020%20Latest.msi



-------------------------



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 03/06/2022 06:24 PM
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ScottCFP@ABC
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Thanks Mr Wilke

Unfortunately this still didn't work however progress is being made. Here are the latest screens and message generated.

I included a shot to show I am successfully running KB 2020. 

Regards

Scott



-------------------------

Scott Donoghue



 03/06/2022 08:04 PM
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R. Wilke
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Originally posted by: ScottCFP@ABC Thanks Mr Wilke

 

Unfortunately this still didn't work however progress is being made. Here are the latest screens and message generated.

 

I included a shot to show I am successfully running KB 2020. 

 

Regards

 

Scott

 

 

Thanks for being so kind, but I wouldn't actually call that "making progress". 

The file and path which is searched for typically looks like this:

 

C:\Program Files (x86)\KnowBrainer\KnowBrainer 2020\KBPro.exe

 

Can you also make a screenshot of this address in File Explorer? Or do you have duplicate entries perhaps?

The whole idea of creating this updater came up as a replacement for the manual approach previously used, and it depends on factors which I cannot control, such as file locations.



-------------------------



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 03/07/2022 01:01 AM
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jgold55
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I found the KnowBrainer 2020 folder in the following location.

 

C:\ProgramData\Microsoft\Windows\Start Menu\Programs



-------------------------

HP Pavillion dv7;Windows 10 Home; i7 2670-QM @2.2 GHz; 16GB RAM; DPI 15.61; Knowbrainer 2017; Dragon Capture; SpeechStart +; Sennheiser MB Pro 1 UC/ML;  Addasound SR2701

 03/07/2022 01:05 AM
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jgold55
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The attached is what I get when I tried to install the update

 

 

Update: sorry didn't see that this was already posted






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 03/06/2022 06:38 PM
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Lunis Orcutt
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We haven't seen this event since KnowBrainer 2017 but we know it can happen on some systems. We don't know the cause but if you check your email, you'll find the latest KnowBrainer commands and instructions on where to drop the MyKBComands.XML command file.

-------------------------

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 03/07/2022 02:06 AM
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ScottCFP@ABC
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As directed above, I went to the location recommended in explorer and KnowBrainer 2020 is not shown there. Instead, see the screenshot of what is at that location (KB directory). It is KnowBrainer Professional 2017 even though I have KnowBrainer 2020 installed and running.

Furthermore, another user's reference above mentions them finding reference to KnowBrainer 2020 program at this address

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\KnowBrainer 2020

 

This led me to look at this address on my computer. I found the same as the user except it was a shortcut file. When I looked into the actual path that the shortcut led to, I discovered this

"C:\Program Files (x86)\KnowBrainer\KnowBrainer Professional 2017\KBPro.exe"

As has been shown by an earlier screenshot, which is attached in one of my earlier posts above, I am definitely running KnowBrainer 2020 yet the designated 2020 pathway, which presumably is required for updating, is not where it is supposed to be.

 

Lunis said to check email although nothing has arrived yet.

Using a dedicated file searching application I went looking for KnowBrainer 2020. The attachment (Knowbrainer 2020 word appearance) shows what I found. Note that some of these findings, like PDFs, are my own saved files showing my installation key or purchase receipt et cetera in case I need it later.

 

 






-------------------------

Scott Donoghue

 03/07/2022 03:54 AM
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R. Wilke
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Thank you very much for the feedback, both of you. It isn't the shortcut under ProgramData which matters, it is where the Program Files are located, and the exact path name. Unfortunately, if you have things left behind from previous installations, the current method may fail, or fails obviously. I wouldn't have created a new updater when KnowBrainer 2020 came out if the internal folder path hadn't changed again also.

I will get back to you and provide you with an installer which doesn't search as a prerequisite, later today, possibly much later.



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 03/07/2022 11:51 AM
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R. Wilke
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So this one should go through at any event:

 

https://rwilke.de/Downloads/KnowBrainer%20Commands%20Updater%202020%20Latest%20No%20File%20Search.msi



-------------------------



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 03/07/2022 07:23 PM
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ScottCFP@ABC
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Thanks Mr Wilke

It worked perfectly. 

For those, like me initaially, who wondered what installing this software does? 

After downloading and running the latest update software, available via the link posted by R. Wilke, a shortcut on my desktop called, "KBCommandsUpdater2020" was created.

This is a shortcut to "C:\Program Files (x86)\KnowBrainer Inc\KnowBrainer Commands Updater 2020 Latest No File Search\"  with the target "C:\Program Files (x86)\KnowBrainer Inc\KnowBrainer Commands Updater 2020 Latest No File Search\KBCommandsUpdater.exe"

I closed Knowbrainer. Double clicked the new desktop shortcut "KBCommandsUpdater2020" and my KB 2020 commands were updated to the latest version. 



-------------------------

Scott Donoghue

 03/07/2022 08:43 PM
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jgold55
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Thank you, sir.

As they say on this side of the pond, "you da man"



-------------------------

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 03/10/2022 06:24 PM
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teehiett
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Works as expected!!!!!

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