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Topic Title: Nuance Sunsetting Dragon Medical Practice Edition 4
Topic Summary: Future of KnowBrainer?
Created On: 02/19/2021 12:49 PM
Status: Post and Reply
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 Nuance Sunsetting Dragon Medical Practice Edition 4   - TallSurgeon - 02/19/2021 12:49 PM  
 Nuance Sunsetting Dragon Medical Practice Edition 4   - Lunis Orcutt - 02/19/2021 08:03 PM  
 02/19/2021 12:49 PM
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Posts: 17
Joined: 10/27/2006

I received the following email a few days ago:

Nuance is sunsetting/ discontinuing Dragon Medical Practice Edition 4 (the installed version) on 3/31/21. After that date, they will only be selling Dragon Medical One (the cloud based version)

Nuance, the manufacturer, will continue to support Dragon Medical Practice Edition 4 until 3/31/22.  Resellers such as us will continue to support it after that.  There will be no more updates or upgrades.

Since KnowBrainer does not work with cloud based Dragon Medical One, what does this mean for DNS Medical 4.3 and Knowbrainer in the future? Thanks

 02/19/2021 08:03 PM
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Lunis Orcutt
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Posts: 38667
Joined: 10/01/2006

The KnowBrainer team is already a DMO reseller so we will be switching gears when dealing with new medical customers. Nevertheless, we will keep DMPE 4 alive as long as possible because we prefer it. Keep in mind that when Nuance discontinued DMPE 2, many small practices refused to sign up for DMO and forced Nuance to reissue DMPE 2. We are not saying that'll happen again but most of our existing DMPE 4 customers do not like being forced into a DMO lease.


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