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Topic Title: Email viewed in a web browser shows up as page of text
Topic Summary:
Created On: 06/16/2021 12:19 PM
Status: Post and Reply
Linear : Threading : Single : Branch
 Email viewed in a web browser shows up as page of text   - Kiwikate - 06/16/2021 12:19 PM  
 Email viewed in a web browser shows up as page of text   - dilligence - 06/16/2021 12:33 PM  
 Email viewed in a web browser shows up as page of text   - Kiwikate - 06/18/2021 11:29 AM  
 Email viewed in a web browser shows up as page of text   - dilligence - 06/18/2021 12:11 PM  
 Email viewed in a web browser shows up as page of text   - Kiwikate - 07/01/2021 10:24 AM  
 Email viewed in a web browser shows up as page of text   - Kiwikate - 07/01/2021 10:40 AM  
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 06/16/2021 12:19 PM
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Kiwikate
Junior Member

Posts: 30
Joined: 04/10/2013

Hi,

Recently any email that has the option "view in web browser"-when I click on it what I get is a page of text rather than viewing the email on the website, for example the New York Times daily briefing.

Does anybody have any suggestions as to why this might be?  I have tried changing my default browser but that doesn't seem to make any difference.

Thank you.

Regards, Katherine.

 06/16/2021 12:33 PM
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dilligence
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Posts: 1407
Joined: 08/16/2010

This is probably a safety measure from your email client. Are you using Outlook?

Since plain text is the best way to guarantee a higher level of security it may have decided to do that. It's most likely something you could change in security settings.



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 06/18/2021 11:29 AM
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Kiwikate
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Joined: 04/10/2013

Hi, Rob,

Thanks very much for your reply.

Yes, I am using Outlook. Under "email security" I found an option that you can check to read all mail as plain text-that option is not checked.

Is there somewhere else that you would suggest looking, please?

Thanks.

Regards, Katherine.

 06/18/2021 12:11 PM
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dilligence
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Joined: 08/16/2010

No, you are right it's probably not that setting...

 

Outlook seems to write the contents to a (temporary) .mht file. Since Microsoft Edge is my default program for that, the entire layout is messed up. When I associate this file type with Internet Explorer it looks somewhat better (but still plaintext). 

 

Seems a little bit harder to associate those files with Firefox or another browser which may produce a different result? If possible at all:

 

Make Outlook use Firefox to open links contained in emails | Firefox Support Forum | Mozilla Support

 



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 07/01/2021 10:24 AM
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Kiwikate
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Hi, Rob,

Thanks for your reply.  I followed the link but it didn't seem to help.

Regards, Katherine.

 07/01/2021 10:40 AM
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Kiwikate
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Joined: 04/10/2013

Hi, Rob,

 

I think I've solved it, for now, anyway.

 

I searched online and found a way to associate the.MHT file with another program-in this case Internet Explorer.  That seemed to work for the email.

 

Thanks for pointing me in the direction of MHT.

 

Regards, Katherine.

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