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Topic Title: Issue with Andrea USB-SA sound card
Topic Summary: you need to change the power settings on your USB ports
Created On: 08/10/2020 02:15 PM
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 08/10/2020 02:15 PM
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Latecomer
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Posts: 203
Joined: 07/29/2010

My soundcard/headset combination was cutting off every couple of minutes – it was really unusable. From the Andrea website I learned that it helps to change the power settings:


https://andreacommunications.com/support/usb-sa-adapter/

This isn't 100%, but it helps. I haven't had trouble with any other USB devices, knock wood, so I think the issue is the soundcard and not the computer. On the other hand, it worked fine for quite a few months before it started cutting out.

 

 



 09/08/2020 10:41 PM
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rayan08
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Joined: 09/08/2020

am not an expert in this field But if you find the solution, I am interested

 

 

 

 

 

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 09/09/2020 10:27 AM
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Lunis Orcutt
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Posts: 39333
Joined: 10/01/2006

Are you using a direct USB port or a splitter?  The correct answer is a direct port. In our opinion, permanently turning on the USB ports is not only a good idea but should have been Windows default setting. 



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