Hi, I hope this is the right forum to ask. I am current using dragon medical practice 4 and have been wondering how do people set up roaming profiles to use between two pcs. Currently I am using dragon on my desktop and laptop. I create a roaming profile on a mapped drive (actually it is through Pccloud) from my laptop and it works fine. However, I cannot open that same profile on my desktop through Pccloud (after already existing my laptop). It gives me an error like "roaming profile failure", then "the speech engine returned the following error: cantcopyfile". I made sure the local roaming folder is on my desktop where it is writable.

I believe the problem may be uploading/downloading from Pccloud itself. However, I can simply copy the folder containing the profile from pccloud and open it just fine, so it doens't seem the profile is corrupted when it is saved on Pccloud. Similarly, I can export the profile from my laptop on a thumb drive and uses it on my desktop with no errors. So I basically just cannot load the roaming profile directly.

I am just wondering if anyone uses roaming profile and would you mind sharing how do you set it up? Maybe I can just copy from what you do and go from there. Thank you so much in advance!

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Plan A:
It sounds like you're doing everything right but just to double check, click the Quick Tips button at the top of this page and search for “how to create a roaming profile”.

Plan B: 
Consider moving your user profile to the cloud, as opposed to Roaming. When you put your user profile on the cloud (iCloud, Microsoft cloud etc.), you can open the same user profile on any computer

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Judging from our experience, the "can't copy file" error has nothing to do with moving a roaming profile to the cloud. Indeed, roaming profiles have been prone to synchronisation failure ever since their inception.

Usually, the best solution is to rename the local copy of the roaming user profile. Dragon then downloads the profile from the master roaming location. In 50% of the time, you should be good to go. In the other 50%, it is the master roaming profile that is broken. Copy the renamed profile to the server and open it from there.

Hope that helps, Stephan

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