KnowBrainer Speech Recognition
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Topic Title: Speech engine returned the following error: 175
Topic Summary: Cannot open user profile; backups exist; next steps?
Created On: 01/05/2021 04:53 AM
Status: Post and Reply
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 Speech engine returned the following error: 175   - carningli - 01/05/2021 04:53 AM  
 Speech engine returned the following error: 175   - Stephan Kuepper - 01/05/2021 08:35 AM  
 Speech engine returned the following error: 175   - carningli - 01/05/2021 09:17 AM  
 Speech engine returned the following error: 175   - Lunis Orcutt - 01/05/2021 11:44 AM  
 Speech engine returned the following error: 175   - carningli - 01/06/2021 03:26 AM  
 Speech engine returned the following error: 175   - Lunis Orcutt - 01/06/2021 10:49 AM  
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 01/05/2021 04:53 AM
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carningli
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Posts: 15
Joined: 02/08/2017

I am running DPI 15.6 (not sure if it is 15.61 or not - the download link was sent to me by Lunis on 23 October 2020) under Windows 10. I have one work profile (DanMain) as well as a dummy profile (DummyEmpty). This morning I tried to open DanMain as usual, and got a dialog box saying: "Speech engine returned the following error: 175". The DragonBar appears, but no profile is loaded. The DummyEmpty profile loads fine.

I cannot immediately think of anything that might have triggered this.

If I go to Control Panel -> Programs and Features and right-click Dragon I am offered the choice of Uninstall or Change. I select Change and Dragon prompts me to close Chrome. I do so and click Retry. After a few seconds I get "Dragon setup requires elevation. Please run setup.exe from the installation source."

Windows UAC is currently turned off as per Quick Tips. I originally used the downloaded DPI15.6.exe to install/update the software, so there is no obvious "setup.exe" to elevate, even if I wanted to do so. As can be seen from the screenshot below, I appear to have a backup from Sunday, so I am not yet panicking, but I am wondering what to do next. (There is also "backup", which I took this morning.)

The Quick Tips document mentions "Error 166, 168 and 174" but not Error 175. It suggests renaming the "current" folder to "old". In this case "current" is or should be the latest known good version from Sunday, so I'm not sure that is appropriate or not.

Perhaps I should try uninstalling Dragon, while maintaining user data, and reinstalling using the DPI15.6.exe from October? Any advice gratefully received, as I have work ongoing and deadlines to meet.

Regards,

Dan


 



DragonProfile.png
DragonProfile.png  (60 KB)



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