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Topic Title: WSR over RDP
Topic Summary: Dictation
Created On: 07/12/2010 05:52 PM
Status: Post and Reply
Linear : Threading : Single : Branch
 WSR over RDP   - Digitaldoc - 07/12/2010 05:52 PM  
 WSR over RDP   - Chucker - 07/12/2010 08:52 PM  
 WSR over RDP   - Digitaldoc - 07/12/2010 11:14 PM  
 WSR over RDP   - chrisadam - 08/26/2010 06:00 AM  
 WSR over RDP   - Chucker - 08/26/2010 09:43 AM  
 WSR over RDP   - matthewls - 09/25/2010 09:31 PM  
 WSR over RDP   - edmart - 09/26/2010 02:01 AM  
 WSR over RDP   - matthewls - 09/26/2010 09:31 AM  
 WSR over RDP   - Lunis Orcutt - 09/26/2010 07:43 PM  
 WSR over RDP   - matthewls - 09/26/2010 09:30 PM  
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 07/12/2010 05:52 PM
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Digitaldoc
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Joined: 06/06/2008

I'm having an issue with WSR working over Remote Desktop. WSR works fine for native commands opening and closing MS Application just as Work and Notepad and I can dictate into those applications all over RDP. However, the rub comes when I want to dictate in my medical application, WSR simply is unable to recognize virtually anything I say.
This phenomenon does not occur when I run the same medical application on my Hard drive and NOT over RDP. In other words, RDP is filtering out my ability to dictate directly into my EMR. ( WSR will also not allow me to paste from notepad into my EMR when over RDP).

Any thoughts or fixes?



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C.M.Wilkerson, D.C.
Carson Doctors Group
www.MedicalTabletPC.com
www.Digital-Doc.com

 

 07/12/2010 08:52 PM
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Chucker
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Quote:
I'm having an issue with WSR working over Remote Desktop. WSR works fine for native commands opening and closing MS Application just as Work and Notepad and I can dictate into those applications all over RDP. However, the rub comes when I want to dictate in my medical application, WSR simply is unable to recognize virtually anything I say.

This phenomenon does not occur when I run the same medical application on my Hard drive and NOT over RDP. In other words, RDP is filtering out my ability to dictate directly into my EMR. ( WSR will also not allow me to paste from notepad into my EMR when over RDP).

Digitaldoc

When working with RDP, particularly with some EMR's, Windows Speech Recognition (WSR) loses its dictation ability because you end up actually dictating into a nonstandard window. Under this condition there are a couple of caveats:

1. The problem may be caused by using Windows Speech Recognition (WSR) in Windows Vista vs. Windows 7. Windows Vista does not have the dictation scratchpad, which is the Windows Speech Recognition (WSR) equivalent of the Dragon dictation box. So, if you're using Windows Vista and Windows Speech Recognition (WSR) you can't dictate into a nonstandard window because the dictation scratchpad, which again is only available in Windows 7 Windows Speech Recognition (WSR), automatically displays itself when dictating into nonstandard windows.

2. Even if you're using Windows 7 Windows Speech Recognition (WSR), some EMR's when running over and RDP do not allow the display of the dictation scratchpad. That is, it simply won't open. I've run into that.

3. Part of the problem may be due to the fact that your EMR running over RDP is running office server that doesn't support SAPI 5. If that's the case, then you won't be able to dictate into anything running over RDP that doesn't have SAPI 5 support, or support for Text Services Framework and MSAA (Microsoft Active Accessibility) (i.e., Windows Vista or Windows 7 implementation of MSAA (Microsoft Active Accessibility)).

4. You say that you can't copy and paste from notepad. When you open notepad does it open up inside your EMR? If it does, there is not any reason that I can think of why you shouldn't be able to copy and paste from notepad or WordPad. The only possibility that I can think of is that your EMR running under RDP doesn't have access to the Windows clipboard.

This is also a problem under certain conditions with DNS as well. I've seen this problem with an EMR running on Windows Server 2008 and being accessed within RDP via Internet Explorer. In this case, the DNS dictation box is inaccessible. However, users can use Notepad, WordPad, or Microsoft Word and copy and paste from those because we just EMR, those applications open on top of the EMR even though it is on the server running under RDP.

Unfortunately, some of the workarounds that work for DNS, do not work for Windows Speech Recognition (WSR). Regardless, if you're not using Windows Speech Recognition (WSR) under Windows 7, then you're kind of SOL. It's apparent from your posts that it works when it's running off of your hard drive, which means that under that condition it is SAPI compliant. However, it apparently is not SAPI compliant when you're running it via an RDP.

Perhaps a little more detail might be helpful in terms of trying to understand what exactly is happening, particularly if you're running Windows Vista. Also, it doesn't make any difference whether you're running Vista 32-bit or Vista 64-bit, or, for that matter, Windows 7 32-bit or 64-bit. Running 32 bit or 64-bit makes absolutely no difference in terms of being a workaround for the problem. The problem is obviously with the RDP implementation.

Chuck Runquist
Technical Project Manager
VoiceTeach LLC
Home of VoicePower® Ultimate

The major difference between a thing that might go wrong and a thing that cannot possibly go wrong is that when a thing that cannot possibly go wrong goes wrong, it usually turns out to be impossible to get at or repair.- Douglas Adams (1952 - 2001)



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 07/12/2010 11:14 PM
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Digitaldoc
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Thanks for the reply Chuck.  I am running Windows 7 Professional 64 bit on my client Tabletpc and my server is a Windows 7 32 bit Ultimate. I do have another 64 bit Win7 Ultimate  machine that I will RDP into tomorrow, not that that will make a difference, as you pointed out.

 

>>You say that you can't copy and paste from notepad. When you open notepad does it open up inside your EMR? If it does, there is not any reason that I can think of why you shouldn't be able to copy and paste from notepad or WordPad. The only possibility that I can think of is that your EMR running under RDP doesn't have access to the Windows clipboard.<<

Over RDP,  I can dictate fine into Notepad and vocalize the select all cut and paste. The select all and cut works in notepad, but it refuses to paste into my EMR.  I think the issue is with my EMR but when I am not over RDP, WSR works fine in my EMR. If WSR failed to work over RDP in any way, it would make more sense to me. The fact is that over RDP, everything works except for WSR understanding what I say (What do say?),  and the ability to paste into my emr.

If SAPI compliance is an issue, then RDP must be filtering out that compliance because it works fine when not using RDP.

I don't think I would have this issue with DNS but I don't have the 64 bit DNS Medical but only version 9.5.



-------------------------

C.M.Wilkerson, D.C.
Carson Doctors Group
www.MedicalTabletPC.com
www.Digital-Doc.com

 

 08/26/2010 06:00 AM
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chrisadam
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I'm using WSR on an HP TPC 2740 with Windows 7 Professsional. I prefer to use RDP to access my EMR. I have discovered an interesting finding. WSR work well over RDP with respect to native commands such as, "Open Word," etc.  If I open Word or Notepad, I can accurately dictate into those programs, as well.
Now for the odd part. WSR doesn't understand anything I say when I attempt to dictate into my EMR, which what I want to do! The odd thing is that when NOT using RDP, I can dictate in the same EMR with no problem. It's like RDP filters out some aspects of WSR.
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 08/26/2010 09:43 AM
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Chucker
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Quote:
I'm using WSR on an HP TPC 2740 with Windows 7 Professsional. I prefer to use RDP to access my EMR. I have discovered an interesting finding. WSR work well over RDP with respect to native commands such as, "Open Word," etc. If I open Word or Notepad, I can accurately dictate into those programs, as well.

Now for the odd part. WSR doesn't understand anything I say when I attempt to dictate into my EMR, which what I want to do! The odd thing is that when NOT using RDP, I can dictate in the same EMR with no problem. It's like RDP filters out some aspects of WSR.

Chris,

In Dragon NaturallySpeaking it's easy to detect whether or not you're dictating into a standard or nonstandard window. In Windows Speech Recognition - WSR, all you usually get is the inability to dictate at all if you're dictating into a nonstandard window. The question is whether or not RDP disables Select-and-Say.

Do you have the option in Windows Speech Recognition - WSR set for "Enable dictation scratchpad" checked (selected)? If not, check that option and see if when you are dictating into your EMR using RDP launches the dictation scratchpad for Windows Speech Recognition - WSR. If it does, then you're dictating into a non-Select-and-Say enabled text window that may have been disabled by virtue of RDP. In addition, if it does, you should be able to dictate into the scratchpad and transferred into your EMR.

However, my suspicion is that RDP does more than just this and that even with the dictation scratchpad enabled, dictation into your EMR through RDP likely won't work. Unfortunately, there's nothing you can do about that.

Chuck Runquist
Technical Project Manager
VoiceTeach LLC
Home of VoicePower® Ultimate

The major difference between a thing that might go wrong and a thing that cannot possibly go wrong is that when a thing that cannot possibly go wrong goes wrong, it usually turns out to be impossible to get at or repair.- Douglas Adams (1952 - 2001)



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 09/25/2010 09:31 PM
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matthewls
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Hello All,

I tried using remote desktop today for the first time to dictate into DNS11. But DNS didn't see any microphone, and neither did windows. I can hear remote sounds, but no mic. I'm using windows 7 pro both at home and remotely. I changed the settings in RD to have both speaker and mic, but no mic.

I tried playing with the registry after googling, but no luck. I'm trying to use a plantronics cs50 usb from home to dictate remotely to the work machine.

Any hints?

 

Thanks,

Matthew

 09/26/2010 02:01 AM
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edmart
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Matthew,

I am not at all sure that your problem is the same as mine as I know nothing about RD at all, BUT I had the situation a couple of weeks ago where, having been dictating happily for ever, I found that 'Microphone' pure and simple just did not appear in the Recording tab of the Sound Window in Control Panel.

I did a LOT of Googling, and found something which suggested right clicking in the white space of the Recording tab and checking Disabled Devices and Disconnected Devices - et voila! The 'Microphone' reappeared. Now who or what sinister spirit made it disappear in the first instance, and why, I have no idea.

I do hope that IS your problem. Apologies if it is not.

Ed 



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DNS 12 Pro, Windows 7 Professional, SP1, i7-2700K 3.50 Ghz Sandybridge, 16Gb DDR3 PC3-160000C9 2000Mhz dual channel RAM, SpeechMike 5276 and Samson Airline 77

 09/26/2010 09:31 AM
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matthewls
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I tried the show hidden, but alas, no joy.
 09/26/2010 07:43 PM
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Lunis Orcutt
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When you say that you're dictating via remote desktop, we assume that you mean using your CS50-USB as your input device on your workstation as opposed to the remote computer. Having made the previous assumption, dictating onto the remote desktop should have absolutely no bearing on this issue and we suspect you'll find the same problem exists when attempting to dictate directly onto your workstation. Our best guess is that the CS50-USB has become overcharged. One possible solution would be to unplug the AC adapter and additionally unplug the USB portion of the CS50 from your computer. Wait a couple of seconds and plug the USB plug back into your computer and see if it reappears. If so, the problem is solved but leave the AC off for a few hours to a few days.

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 09/26/2010 09:30 PM
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matthewls
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Quote:
we assume that you mean using your CS50-USB as your input device on your workstation as opposed to the remote computer

Yes, I meant using my local CS 50 USB as my input device, with the intention of dictating using that onto the remote machine. The local microphone works perfectly fine locally, is just not recognized (nor is any other microphone recognized) on the remote machine.

KnowBrainer Speech Recognition » Microsoft Windows Speech Recognition » WSR over RDP

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