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Topic Title: Complimentary SpeechWare 3-In-1 Tune-Up
Topic Summary: Upgrade Your 1st-Generation 3-In-1 Microphone to the 2nd-Generation - FREE
Created On: 01/05/2012 11:22 AM
Status: Post and Reply
Linear : Threading : Single : Branch
 Complimentary SpeechWare 3-In-1 Tune-Up   - Lunis Orcutt - 01/05/2012 11:22 AM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - txlaw1 - 01/05/2012 05:10 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Chucker - 01/05/2012 06:33 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - txlaw1 - 01/06/2012 02:15 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Derek Morin - 03/20/2012 05:18 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Lunis Orcutt - 03/20/2012 08:52 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Amin Sabet - 01/05/2012 09:57 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Lunis Orcutt - 01/05/2012 11:16 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - bmac - 02/02/2012 10:56 AM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Chucker - 01/06/2012 02:16 AM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Amin Sabet - 01/06/2012 02:55 AM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - techlaw - 01/06/2012 04:49 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - mcampbell - 02/01/2012 09:13 AM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Chucker - 02/01/2012 09:59 AM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Lunis Orcutt - 02/01/2012 10:33 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - txlaw1 - 02/02/2012 07:58 AM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - SoonerLater - 02/07/2012 12:31 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Lunis Orcutt - 02/07/2012 04:42 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - matthewls - 02/08/2012 12:11 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - G.J. Premo - 02/08/2012 01:58 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Lunis Orcutt - 02/08/2012 02:05 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - kent10 - 02/08/2012 02:56 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Lunis Orcutt - 02/08/2012 03:20 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - mcampbell - 02/09/2012 09:59 AM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - matthewls - 02/09/2012 10:46 AM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - kent10 - 02/09/2012 11:34 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Lunis Orcutt - 02/10/2012 12:54 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - matthewls - 02/10/2012 01:25 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Lunis Orcutt - 02/10/2012 06:17 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - mcampbell - 02/11/2012 03:15 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Chucker - 02/11/2012 03:47 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - matthewls - 02/11/2012 05:51 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Lunis Orcutt - 02/12/2012 12:50 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - mcampbell - 02/13/2012 06:56 AM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Lunis Orcutt - 02/13/2012 02:41 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Lunis Orcutt - 02/13/2012 10:23 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - matthewls - 02/14/2012 11:45 AM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Lunis Orcutt - 02/14/2012 02:28 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - kent10 - 02/14/2012 02:43 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Lunis Orcutt - 02/14/2012 07:40 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - matthewls - 02/17/2012 06:01 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - kent10 - 02/21/2012 12:53 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - matthewls - 02/21/2012 01:55 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - kent10 - 02/21/2012 02:03 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - matthewls - 02/21/2012 04:30 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - neil89 - 03/03/2012 11:27 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Lunis Orcutt - 03/04/2012 01:44 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - bmac - 02/25/2012 10:54 AM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - matthewls - 02/25/2012 10:56 AM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - bmac - 02/25/2012 11:13 AM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - Lunis Orcutt - 02/25/2012 01:25 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - matthewls - 02/25/2012 04:45 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - bmac - 03/01/2012 08:11 PM  
 Complimentary SpeechWare 3-In-1 Tune-Up   - matthewls - 02/11/2012 05:58 PM  
Keyword
 01/05/2012 11:22 AM
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Lunis Orcutt
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The first-generation 3-in-1 microphone has a couple of issues, which are not a problem for many users who found this microphone to be the best microphone they've ever used but has been problematic for some end users. We initially found the microphone to be a bit overly sensitive in anything other than a quiet environment so we asked SpeechWare to add a -54 dB resister but this proved to be disastrous for soft voiced users because they had to move within 2 inches of the microphone element, which was not our intention. We also later found out that the microphone output should’ve be hotter; especially for Mac computers, and noted that when running the Audio Check, the blue bar tended to run close to the top of the scale which signifies a low volume output. However, while we were working on the 1st fix, SpeechWare discovered something called a de-clicking algorithm which not only fixes all current 3-in-1 problems but additionally fixes a major latency issue in NaturallySpeaking that Nuance should've fixed and didn't. The NaturallySpeaking Ver. 11 latency issue is the most common complaint we hear about Ver. 11 and the second-generation 3-in-1 can almost completely prevent it. Talk about getting more than you bargained for…

We have tested a prototype of the second-generation 3-in-1 and it not only fixes all current issues but introduces the new de-clicking algorithm which literally takes speech recognition to a whole new plateau. Blocking a lot more environmental noise (lip smacks, unintelligible verbal expressions, chair squeaks and coffee cup clinks) all but eliminates the NaturallySpeaking latency issue. We felt this improvement was extremely significant and because it is being introduced quite literally on the heels of the 1st generation 3-in-1 release. We additionally felt the only right thing for us to do would be to offer the new technology, free of charge, to all of our existing 3-in-1 customers. In other words if you're willing to pay the cost of shipping we will upgrade your current 3-in-1 first-generation microphone to the second-generation by replacing the circuit board in early February. SpeechWare is picking up the cost of the circuit boards and we will contribute the labor. OK, technically We are passing the buck to 1 of the partners and making them do the actual labor but we will be offering words of encouragement or threats (depending on what the occasion calls for) We know that many of you have told us that this is the best microphone you have ever used while others have been disappointed by the range. However, even if you are happy with your current microphone, we would still like you to take advantage of the free tuneup; not to be confused with a New Jersey mobster tune-up

If you are not 100% pleased with our work you still have until early March to return your unit for a full refund and your one-year warranty will be extended to February of 2013. Also note that if you register your 3-in-1 on the SpeechWare website (instructions are included in the box) you will be able to extend your manufacturer warrantee to 2 years. To order your free tuneup click the
Complimentary SpeechWare 3-In-1 Tune-Up link but we recommend keeping your unit until the end of January because we will not be able to replace the circuit board until early February.


-------------------------


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Click SpeechStart+ to Download a 15 Day Evaluation of SpeechStart+

 01/05/2012 05:10 PM
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txlaw1
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Hallelujah, Lunis!  The fix is coming at last! 

I really do appreciate the efforts made by all the partners to make the SpeechWare 3-in-1 Tablemike the best of its kind.  And now I appreciate even more all the partners agreeing to fixing this first generation mike with the new algorithm, etc to make it as good as the second generation.

So I've got it on my calendar to check back with you near the end of January to get a return authorization and ship it back for the fix.  

Have a fun and profitable time at the CES in Las Vegas.



-------------------------

DNS 12.5 Pro, Win7, i7-3770K @ 3.7GHz, 16 Gb, 256 Gb SSD Boot drive, 3-in-1 TableMike - KnowBrainer 12 - Thanks so much, Lunis.


 


 


 


 


 


 


 



 01/05/2012 06:33 PM
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Chucker
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txlaw1,

In the short run, there are a couple of things that you can do that will help to reduce some of the sensitivity and the latency.

First, set the Speed vs. Accuracy slider to 0% (speed). You will not lose any accuracy with DNS 11-11.5.

Second, if, and only if, you're running Windows Vista or Windows 7, right-click on the speaker icon in the systray, select Recording devices, highlight the SpeechWare 3-in-1 microphone setting (USB) and then click on the Properties button. Then, click on the Advanced tab and set the options as follows:



At least for me, this tends to reduce the latency at minimum enough to make Dragon take less time to analyze background sounds. However, more mileage may vary according to your background environment. Remember that the SpeechWare 3-in-1 adjusts the gain every time that it hears something and tries to adjust the output volume via the soundcard to compensate for such. Therefore, between 107° either side of that zero point is the axis for microphone sensitivity. As you increase the distance from the microphone, it's like blowing up a balloon and marking the 107° axis on all sides (left, right, top, bottom). As you blow up the balloon (expand the polar pattern) using the current SpeechWare 3-in-1 algorithms, the more sensitive the microphone becomes at greater distances. The new second-generation SpeechWare 3-in-1 base units are adjusted so as to compensate for this. But, for the time being this may prove useful.

Try it. You've got nothing to lose and you made very well get some performance improvement out of it.

Chuck Runquist
Technical Project Manager
VoiceTeach LLC
Home of VoicePower®: We don't make Dragon NaturallySpeaking, we make it better!

"Tell me and I forget. Teach me and I remember. Involve me and I learn." - Benjamin Franklin



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 01/06/2012 02:15 PM
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txlaw1
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Chuck wrote --In the short run, there are a couple of things that you can do that will help to reduce some of the sensitivity and the latency.

First, set the Speed vs. Accuracy slider to 0% (speed). You will not lose any accuracy with DNS 11-11.5.

Second, if, and only if, you're running Windows Vista or Windows 7,...

Thank you, Chuck, for your suggestions. I have had the slider positioned as you recommend since I received the 3-in-1 Tablemike and agree that it has had no effect on accuracy.  And I am still running Windows XP. So I will continue to be patient for a couple of weeks until I can get the return authorization from Lunis and send the mic back for the upgrade. From y'all's description, it sounds like it will be invaluable in making this mike what I know you all have intended it to be from the very beginning. I sure appreciate your assistance and graciousness in agreeing to upgrade our first-generation mikes.

 



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DNS 12.5 Pro, Win7, i7-3770K @ 3.7GHz, 16 Gb, 256 Gb SSD Boot drive, 3-in-1 TableMike - KnowBrainer 12 - Thanks so much, Lunis.


 


 


 


 


 


 


 



 03/20/2012 05:18 PM
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Derek Morin
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Is this for real?

"First, set the Speed vs. Accuracy slider to 0% (speed). You will not lose any accuracy with DNS 11-11.5."

I'd always assumed I'd want a fast computer and set to 100% accuracy. 

 

 



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 03/20/2012 08:52 PM
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Lunis Orcutt
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Quote:
First, set the Speed vs. Accuracy slider to 0% (speed). You will not lose any accuracy with DNS 11-11.5


If setting the Speed Vs Accuracy slider to 0 made NaturallySpeaking run faster and didn't reduce accuracy, Nuance would not have added this feature. Nuance isn't in the habit of wasting time with frivolous utilities. We have seen a number of end-users state they couldn't tell any difference when moving the slider to the fastest response but we have measured this on several systems and in each case, setting the Speed vs. Accuracy slider to most accurate produced slightly more accurate results along with a slightly slower response time. If you're using a highly accurate sound system it may be difficult to measure lower accuracy. On the flipside of the coin, if you're using a good sound system on an i7 X990 with 24 Gb of RAM, a very slight pause is actually measurable although, perhaps not all the time.

We typically dictate with the SpeechWare 3-in-1 (built-in USB soundcard) in a fast computer but even on our system, setting the Speed vs. Accuracy slider to 0 typically produces slightly lower accuracy and setting the slider to most accurate typically produces a slightly lower response time with slightly higher accuracy. Although the differences are far from earth shattering, we believe our results can be duplicated.

Having said that, there are probably a number of circumstances where if you are using a slightly less than optimum sound system or computer, it might be a good idea to set the accuracy slider to the fastest response or possibly the default 50% setting. It simply depends on your computer and sound system.


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Click SpeechStart+ to Download a 15 Day Evaluation of SpeechStart+

 01/05/2012 09:57 PM
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Amin Sabet
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First of all, kudos for the service!

Second, it's *very* interesting that de-clicking can fix all the latency issues!  Does this mean that a new Core i7 with gobs of L3 cache is no longer required to assure good performance from Dragon 11.x?  Has anyone shared this finding with Nuance???

 01/05/2012 11:16 PM
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Lunis Orcutt
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Quote:
Does this mean that a new Core i7 with gobs of L3 cache is no longer required to assure good performance from Dragon 11.x? Has anyone shared this finding with Nuance???


The latency issue we are referring to is not affected by your computer. The problem is actually with NaturallySpeaking 11 and we believe it specifically relates to the new specialized algorithm that is designed to distinguish between noise and dictation. The concept is sound but we believe that Nuance didn't quite finish tweaking the algorithm because it shouldn't take 4 seconds to distinguish between a squeaky chair and a word. The de-clicking algorithm prevents many of these types of environmental noises from reaching NaturallySpeaking. As an experiment, we clunked our coffee cup, squeaked our chair, rapped our keyboard and pursed our lips. It took NaturallySpeaking 16 full seconds in our i7 6 core 990X (which is 1 very fast computer) for NaturallySpeaking to give us the microphone back with our first-generation 3-in-1 microphone. Granted, it recorded our dictation and eventually dropped the words into the document but it still took 16 seconds. When you compare that against McDonald's guarantee to cook and deliver your dinner in under 20 seconds, it can be somewhat irritating. This is what the de-clicking algorithm prevents and it really makes a difference on any computer. Performing the same experiment with the second-generation 3-in-1 produced no delay.

Bottom line: We still recommend purchasing an i7 with lots of RAM.


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 02/02/2012 10:56 AM
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bmac
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As an experiment, we clunked our coffee cup, squeaked our chair, rapped our keyboard and pursed our lips. It took NaturallySpeaking 16 full seconds in our i7 6 core 990X (which is 1 very fast computer) for NaturallySpeaking to give us the microphone back with our first-generation 3-in-1 microphone.
 
Interesting experiment -- I thought it was somewhat strange that the TableMike was picking up my mouse clicks.   


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Bill
DNS Pro v12.5, KB 2012, customized Desktop PC (Haswell i7 4770 3.4 gHz with 32 GB RAM), Windows 8.1 Pro Update 1 64-bit, 240 GB SSD, Philips SpeechMike 3500, SpeechWare 3-in-1 TableMike, MS Office 2013 Professional and a Microsoft Surface Pro 2, Windows 8.1 Update 1, 240 GB SSD, 8 GB ram


 


Microsoft Surface Pro 2, 8 GB,256GB SSD.

 01/06/2012 02:16 AM
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Chucker
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Quote:
Second, it's *very* interesting that de-clicking can fix all the latency issues! Does this mean that a new Core i7 with gobs of L3 cache is no longer required to assure good performance from Dragon 11.x? Has anyone shared this finding with Nuance???

Amin,

Don't mix apples and oranges. DNS 11 being designed specifically for parallel processing/multithreading using two cores was developed with the Core™ i processors and L3 cache in mind. These processors were designed specifically to support parallel processing/multithreading. What Lunis is referring to is balancing microphone/soundcard sensitivity to certain types of external ambient background noise. Parallel processing/multithreading makes extensive use of the L3 cache. Also, the number of cores available (i.e., 4 vs. 2) adds to the performance gradient with DNS 11. The long and the short of it is that you will still get better performance out of a Core™ i7 with gobs of L3 cache using DNS 11 than you will out of any of the previous CPUs that don't support hyperthreading and/or use only L2 cache. Don't throw the baby out with the bathwater. Nuance is well aware of the fact that there are some bugs in the multithreading code that can and do result in certain types of latency issues, but this has nothing to do with the "fixes" relative to the SpeechWare 3-in-1 or make, model, or speed of the CPU that you're using. If you want to assure good performance with Dragon 11.x, then going with a Core™ i7 with 8 MB of L3 cache is still an important consideration. In fact, the new Sandy Bridge-e (3930-3960) with the LGA 2011 socket motherboards will further up the ante in terms of overall performance. Also, going that route will make at least desktop systems upgradable to the new Ivy Bridge processors with 3-D (tri-gate) transistor technology without requiring the purchase of a new motherboard or RAM, which should also further increase the performance of DNS 11-11.5.

On the other hand, remember that you can't go faster than the speed of light. By that I mean simply that if you're currently getting virtually instantaneous display of text after pausing during dictation, you're not going to see any significant difference as you move up the chain to higher performing CPUs. Nor are you going to get any improvement in accuracy if you're currently getting 99.5% or better accuracy Nevertheless and regardless, the number of cores and the amount of L3 cache is still critically important to the overall performance of DNS 11-11.5.

Chuck Runquist
Technical Project Manager
VoiceTeach LLC
Home of VoicePower®: We don't make Dragon NaturallySpeaking, We make it better!

Education is when you read the fine print. Experience is what you get if you don't. - Pete Seeger



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 01/06/2012 02:55 AM
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Amin Sabet
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Chuck and Lunis, thank you both for clarifying.
 01/06/2012 04:49 PM
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techlaw
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Thank you so much, Lunis. Although you did not seem to say it clearly, I gathered that the procedure would be: (1) order the kit; (2) wait to receive a return authorization from you; (3) pack microphone and return it to you with the written authorization (end of January or beginning of February); (4) wait to receive the upgraded microphone.

Never thought a microphone would need to be upgraded to "second-generation" almost immediately after its release. The truth of the matter is that Lunis, Chuck, Lindsay, Larry and several other gentlemen were alpha testers, while those who bought the first batch turned out to be beta testers. I don't regret anything however. And I deeply appreciate Lunis' gracious gesture for offering a free upgrade to the early adopters. The rest of us are obligated to advertise where ever we can for free on behalf of Lunis because of this :-)

And what is even more satisfying is to see that the company is seriously committed to making this microphone as good as possible by quickly responding to customer suggestions/complaints. This is a winning recipe.

 02/01/2012 09:13 AM
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mcampbell
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It's early February.  Will we hear soon?
 02/01/2012 09:59 AM
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Chucker
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Quote:
It's early February. Will we hear soon?


Lunis needs to explain in more detail, but the basic answer is yes.

Chuck Runquist
Technical Project Manager
VoiceTeach LLC
Home of VoicePower®: We don't make Dragon NaturallySpeaking, We make it better!

Unfortunately, patience is not a virtue unless you have it.  Equally unfortunately, few of us have it. - Unknown



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 02/01/2012 10:33 PM
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Lunis Orcutt
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We are due to receive the second-generation 3-in-1 microphones and replacement circuit boards the week of February 6

-------------------------


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Click SpeechStart+ to Download a 15 Day Evaluation of SpeechStart+

 02/02/2012 07:58 AM
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txlaw1
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We are due to receive the second-generation 3-in-1 microphones and replacement circuit boards the week of February 6.

Thank you, Lunis, for this update. I was about to send my 3-in-1 mike back by FedEx tomorrow - but now I will wait until I read your next post telling us the parts are actually in your shop and ready to be installed so we can get a quick turn around.

 

 



-------------------------

DNS 12.5 Pro, Win7, i7-3770K @ 3.7GHz, 16 Gb, 256 Gb SSD Boot drive, 3-in-1 TableMike - KnowBrainer 12 - Thanks so much, Lunis.


 


 


 


 


 


 


 



 02/07/2012 12:31 PM
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SoonerLater
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We are due to receive the second-generation 3-in-1 microphones and replacement circuit boards the week of February 6

 Oh my Gawd, it's the 7th already. Where is the stuff? Oh, the horror, the horror. 

 http://youtu.be/z_NwvO1UxN8



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Tuck Fexas
 02/07/2012 04:42 PM
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Lunis Orcutt
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More delays… SpeechWare says that they apparently ground shipped everything out from Belgium today but we still have to deal with the Atlantic Ocean, US customs and the tobacco gumming toothless lady at the end of the road before we can get out your replacement.

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 02/08/2012 12:11 PM
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matthewls
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?

Quote:
ground shipped everything out from Belgium
?

How, through walking submarines? Did they really send them by ship?

 02/08/2012 01:58 PM
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G.J. Premo
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The rule of thumb for anything having to do with the 3-in-1 is "don't hold your breath" (although those driving across the Atlantic might have to).  Take any projected date, and add 6 to 9 months, and then maybe you can plan on it.
 02/08/2012 02:05 PM
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Lunis Orcutt
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We were just having a little fun. They should be flying over the Atlantic about now and landing at customs tomorrow. Even though we're on the fast-track, it typically takes customs 24 - 48 hours to clear a shipment before loading onto Conestoga wagons for the long trip to Tennessee. We should be shipping everyone's units next week.

-------------------------


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 02/08/2012 02:56 PM
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kent10
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Is there still going to be the option of replacing the board ourselves?  Thanks.
 02/08/2012 03:20 PM
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Lunis Orcutt
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Absolutely! The procedure is actually quite easy. Why do you think we volunteered so quickly? Click Support@KnowBrainer.com and fill out the Complimentary SpeechWare 3-In-1 Tune-Up TableMike purchase and we will ship you a circuit board with the following instructions. If anything goes wrong, you are still covered under the warranty. Just send it back to us and we will replace it with another circuit board or new unit.

Instructions for changing the circuit board are as follows: 

1.   Remove the 4 rubber feet on the base by prying them off with your fingers.
2.   Remove the 4 Philips screws under the rubber feet to remove the back plate
3.   Removed the 4 Philips screws holding the circuit board in place
4.   Unplug the power connector (white plug)
5.   The ribbon cable is held in place by a small locking mechanism. Insert a small bladed knife/letter opener into the end of the plug holding the ribbon cable to unsnapped the lock which will allow you to slide the ribbon cable out. Note that the cable only works 1 way. Make certain that you don’t flip it over.
6.   Simply reverse the process to install the new circuit board and note that if anything goes wrong, we will replace it.

Please note that the replacement circuit boards will not be available until mid February


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 02/09/2012 09:59 AM
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mcampbell
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I have no technical prowess, but the way it's described I'd be willing to try that.  Right now I am using my 3 in 1 with the blue light on and as long as I get up close it works just as well as the 1in 1 - which is to say extremely well.  fixing it here would give me a chance to keep using my new microphone with minimal "downtime"
 02/09/2012 10:46 AM
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matthewls
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Excellent. Though I still like the idea of walking submarine mailmen.
 02/09/2012 11:34 PM
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kent10
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After we install the new circuit board and if we have cut the resistor in our microphone, will our 1st gen. 3-In-1 be exactly like the 2nd gen. or are there other differences.  One site said the mic is more sensitive in the 2nd gen.  Are they referring to the mic without the resistor or is the mic somehow different.

Thanks.

 02/10/2012 12:54 PM
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Lunis Orcutt
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After we modify your current 3-in-1, if will become a second-generation unit in every detail. We suspect the “mic is more sensitive than the second-generation” may be referencing removing the resistor from the back of the microphone element and the new circuit board which is both significantly more sensitive and has a higher output. Our dictation might be a little louder. After clipping out the resistor in the original 3-in-1 microphones, the range was fine but the sensitivity was too high and we had to resort to the blue light setting. Since installing the new circuit board, a few weeks ago, we have been able to go back to the green light setting and we typically dictate from about 24 inches but we have a unique situation with 4 30 inch monitors and a lot of distance to cover. We also probably dictate a little bit louder than the average end-user because of our music and theater days. The average end-user would more likely be dictating from 8 - 15 inches. Frankly, we can dictate from about 36 inches with relatively high accuracy but our best accuracy is within the 24 inch range which we anticipate will be closer to 18 inches for the average voice and possibly 8 - 10 inches for a soft voice.

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 02/10/2012 01:25 PM
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matthewls
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Hi Lunis,

Does that mean that we should clip the resistor when we replace the board?

Thanks,

Matthew

 02/10/2012 06:17 PM
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Lunis Orcutt
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If you're microphone elements still has a resistor, you should clip it now rather than wait.

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 02/11/2012 03:15 PM
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mcampbell
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how do we know if there is a resistor that needs "clipping"??
 02/11/2012 03:47 PM
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Chucker
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Quote:
how do we know if there is a resistor that needs "clipping"??


Generally, and I stress gently, remove the wind mask on the microphone. Then, gently unscrew the cap at the top and pulled the microphone element out (GENTLY). You will see the resistor. If you're not sure exactly how to clip it, ask Lunis.

Lunis, you might want to respond to this as appropriate or necessary. I know how the resistor was attached, but I don't have one to look at.

Chuck Runquist
Technical Project Manager
VoiceTeach LLC
Home of VoicePower®: We don't make Dragon NaturallySpeaking, We make it better!

For the things we have to learn before we can do them, we learn by doing them. - Aristotle (384 BC - 322 BC)



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 02/11/2012 05:51 PM
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matthewls
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In case any of you are trying this who learned about electronic components back in the dinosaur days, like I did, the resistor is a surface mount (tiny flat thing) not the old familiar striped can that you may be looking for. I didn't see it until I put on the specs.

 

PS. Okay, I clipped the resistor using my handy Swiss Army knife, and the obvious outcome is that the volume is much higher than before. I'm not sure about the accuracy, which was good already, but now at least when I say "read that" I can hear what I said. Before I clipped the microphone volume was so low I could barely hear the digital recording.

 02/12/2012 12:50 PM
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Lunis Orcutt
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1 quick way to tell, after you ease the microphone element out, is to look for an empty space between the white and gray wire. If you see an empty space, you have no resistor. If you don't see an empty space, we recommend using small wire cutters or even a knife. If you damage the microphone, contact us and we will replace it.

Removing the resistor will extend the range but you still won't have the de-clicking algorithm or other improvements until we send you or install the new circuit board.


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 02/13/2012 06:56 AM
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mcampbell
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I think I'd better send mine in.  The microphone element doesn't come out, gently or otherwise

 02/13/2012 02:41 PM
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Lunis Orcutt
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You do have to pry it out but we really need your microphone anyway because we want to replace the circuit board with the new de-clicking algorithm circuit board. While we are replacing the circuit board, we will clip of the resistor behind the microphone element and test the entire unit before shipping back. Just fill out the information in the Complimentary SpeechWare 3-In-1 Tune-Up TableMike, send us your unit and make it our problem. We will be receiving the new 3-in-1 microphones and the replacement circuit boards sometime this week and should be able to send everyone's unit out by February 20.

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 02/13/2012 10:23 PM
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Lunis Orcutt
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UPDATE

The replacement circuit boards and new SpeechWare 3-in-1's just arrived. All preordered 3-in-1 orders will ship out tomorrow and replacement circuit boards, for the units we have received, should ship out within 48 hours.


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 02/14/2012 11:45 AM
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matthewls
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And boards for us do-it-yourselfers too?
 02/14/2012 02:28 PM
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Lunis Orcutt
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If you fill out or have already filled out the Complimentary SpeechWare 3-In-1 Tune-Up but prefer the faster approach of installing the circuit board and removing the microphone resister, just send us an e-mail at Send Me the Circuit Board. Note that if anything goes wrong you are totally screwed, you are still covered under the warranty and can send back your unit (even if you damage the new board) and we will fix it and send it back at no additional cost.

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 02/14/2012 02:43 PM
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kent10
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So if we want to install the board ourselves we still fill out  Complimentary SpeechWare 3-In-1 Tune-Up  this form or is the e-mail enough.  I sent my e-mail when you first mentioned we could install it ourselves.  I think you were going to put an option on the form so we could install it ourselves but maybe the e-mail is doing that instead.  Thanks. 
 02/14/2012 07:40 PM
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Lunis Orcutt
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We couldn't figure out how to add the option but once you have filled out the shipping form, just send us an e-mail we will mail you the board. We sent out invites to everyone who has already registered today.

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 02/17/2012 06:01 PM
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matthewls
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Thank you Lunis, I just replaced the circuit board for the Speechware 3-in-1. I have to say I think it would rank as more difficult than changing a hard drive – that little ribbon cable was a delicate thing to insert. But it does seem to be tremendously better!

Matthew
 02/21/2012 12:53 PM
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kent10
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Hi Lunis:

I will be receiving my replacement circuit board today so I am getting ready by taking out the old board.  I want to make sure I don't rip the cable.  To unlock the ribbon, do you place the knife on the top of ribbon and then press upwards?  Or is there a better way to do it.  Thanks for the clarification.  Kent

5.   The ribbon cable is held in place by a small locking mechanism. Insert a small bladed knife/letter opener into the end of the plug holding the ribbon cable to unsnapped the lock which will allow you to slide the ribbon cable out. Note that the cable only works 1 way. Make certain that you don’t flip it over.

 

 02/21/2012 01:55 PM
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matthewls
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I used a small jeweler's screwdriver to gently nudge the sides of the inner clip toward the edge of the board. The cable falls out then, but be sure to note the orientation of the cable and board.
 02/21/2012 02:03 PM
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kent10
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 02/21/2012 04:30 PM
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matthewls
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Excellent. Glad to help.
 03/03/2012 11:27 PM
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neil89
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Some quick feedback on the 2nd generation 3 in 1, which I received a couple of weeks ago. 

I only started using DNS just before Christmas (in anticipation of some shoulder surgery) and found it immediately was of great benefit to my working day  -  I have a huge amount of email to deal with and being able to do it quickly while relaxed rather than hunched over a keyboard has made a great difference to how I feel about going to work. I initially used an old computer earpiece/mic combination I had in my drawer but then got a Logitech desktop mic as the best freestanding unit that was available over the counter here in Western Australia.  I used that for a few weeks and found it was still of great benefit, biggest problem being that DNS seemed to "hang" for long periods (10 secs plus) while thinking about something.  After checking the various forums I ordered the Speechware 3 in 1 second generation for my office and a Buddy Flamingo for travel.

On the 3 in 1 I find the recognition of words way ahead of the Logitech in both blue and green modes.  And as big a benefit has been that it has fixed the DNS latency issue that was mentioned earlier in this thread.  This has made DNS even better and I can say pretty much changed my working life  -  all for the better.

The Buddy Flamingo also seems to be working well, but not quite as good as the Speechware 3 in 1, but still way better than the Logitech.  It may be I have not used it as much yet so the training is not as advanced.  Like the design as well.

My other takeaway from 3 months using DNS is that most of the mistakes are now my fault, not the equipment's  -  usually poor enunciation where I start to speak too fast and slur words together. 

So I'd like thank the participants in the forum, which I found very useful in my research and for you to know you have a fan "down under".  I can't imagine going back to regular typing again!

Neil

 

 

 

 



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DNS 11.0, Tablemike 3 in 1 Version 2
 03/04/2012 01:44 PM
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Lunis Orcutt
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                        Welcome to the World’s Most Popular Speech Recognition Forum

Those timeouts (lag times) are often the result of the NaturallySpeaking trying to interpret what was said through a less than optimum sound system. Very often these less than optimum sound systems will do surprisingly well from an accuracy point of view but those timeouts are typically a red flag. It just means that NaturallySpeaking is having to go through extra work to figure out what was said and in the end, made a good guess

Thank you for this feedback


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 02/25/2012 10:54 AM
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bmac
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Okay, I was able to get the microphone element out but I couldn't really tell if it has the resistor there or not.  Between the white and gray wires is a component that says (I think) 115.  Here is a picture.  This that the resistor?  I hope the picture is clear enough because I apparently don't have macro capability on my camera.

-------------------------

Bill
DNS Pro v12.5, KB 2012, customized Desktop PC (Haswell i7 4770 3.4 gHz with 32 GB RAM), Windows 8.1 Pro Update 1 64-bit, 240 GB SSD, Philips SpeechMike 3500, SpeechWare 3-in-1 TableMike, MS Office 2013 Professional and a Microsoft Surface Pro 2, Windows 8.1 Update 1, 240 GB SSD, 8 GB ram


 


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 02/25/2012 10:56 AM
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matthewls
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Yep, that's it.
 02/25/2012 11:13 AM
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bmac
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Thanks.  I hope my eyes are good enough to be able to clip the wire.  Any suggestions?

-------------------------

Bill
DNS Pro v12.5, KB 2012, customized Desktop PC (Haswell i7 4770 3.4 gHz with 32 GB RAM), Windows 8.1 Pro Update 1 64-bit, 240 GB SSD, Philips SpeechMike 3500, SpeechWare 3-in-1 TableMike, MS Office 2013 Professional and a Microsoft Surface Pro 2, Windows 8.1 Update 1, 240 GB SSD, 8 GB ram


 


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 02/25/2012 01:25 PM
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Lunis Orcutt
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The resistor is hollow and surprisingly easy to cut. You'll know when it's cut because it makes a rather gratifying pop. Although we use small wire cutters (because we had to cut over 100), we originally started out with standard wire cutters and needle-nose pliers. The needle-nose pliers will crush the resistor. After you finish, blow on the back of the microphone element to remove the particles and use a magnifying glass to verify your work. You should be able to see the separation between the 2 solder points on the wires and the brown back of the microphone element. A small knife, carpet cutter or even a razor blade can perform the surgery. While searching for the perfect resistor cutting tool, we came across a number of tools that performed somewhat poorly and to help you avoid making mistakes, we have compiled the following Top 10 list of tools you should probably avoid:

10. Chainsaw
9. Yelling
8. Hammer
7. Teeth
6. 357 Magnum
5. Crowbar
4. Spaghetti
3. Wild turkey pecking (OK that actually worked once)
2. Blowtorch
1. The #1 worst possible choice was asking the Big Haired Lady for assistance


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 02/25/2012 04:45 PM
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matthewls
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I used the pair of scissors that's part of my Swiss Army knife.
 03/01/2012 08:11 PM
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bmac
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Thanks for all of the help (no I did not use the Big Haired lady's help!). What a noticeable difference without the resistor! 

-------------------------

Bill
DNS Pro v12.5, KB 2012, customized Desktop PC (Haswell i7 4770 3.4 gHz with 32 GB RAM), Windows 8.1 Pro Update 1 64-bit, 240 GB SSD, Philips SpeechMike 3500, SpeechWare 3-in-1 TableMike, MS Office 2013 Professional and a Microsoft Surface Pro 2, Windows 8.1 Update 1, 240 GB SSD, 8 GB ram


 


Microsoft Surface Pro 2, 8 GB,256GB SSD.

 02/11/2012 05:58 PM
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matthewls
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Thanks Lunis, it's clipped and working better.
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