KnowBrainer Speech Recognition
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Topic Title: Newbie Needs Help with Dragon Home
Topic Summary: Generating Transcripts
Created On: 11/09/2019 12:09 PM
Status: Post and Reply
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 Newbie Needs Help with Dragon Home   - Pacman45 - 11/09/2019 12:09 PM  
 Newbie Needs Help with Dragon Home   - Lunis Orcutt - 11/09/2019 01:59 PM  
 Newbie Needs Help with Dragon Home   - Pacman45 - 11/09/2019 02:18 PM  
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 11/09/2019 12:09 PM
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Pacman45
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Hi.  I purchased Dragon Home to evaluate its potential at creating transcripts of our church's weekly sermons.  The sermons are recorded directly to CD in .mp3 format, edited, and uploaded to our website.  We are trying to make our website more accessible to those with hearing deficiencies. How can I use Dragon Home to create a written transcript of the recorded sermon?

 11/09/2019 01:59 PM
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Lunis Orcutt
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                    Welcome to the World's Most Popular Speech Recognition Forum


If you made your Home Edition purchase within the last 30 days, our 1st recommendation would be to contact Nuance (800) 654-1187 for a refund because #1 The Home Edition is an entry-level extremely limited speech recognition product. Only professional versions of Dragon can transcribe recordings. #2 Nuance is the worst place to purchase Dragon from because their support team, which is outsourced to India, is very friendly but have never used Dragon and can only answer the most rudimentary questions.

 

You need DPI 15.3 with virtual on-site support and appropriate installation/training guides. Dragon utilities should NEVER be purchased from Nuance because their sales team doesn't use Dragon and can't even answer the most basic questions. By comparison, resellers include their own perks, an additional layer of technical support and perhaps most importantly... Actually use Dragon. 



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 11/09/2019 02:18 PM
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Pacman45
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Thanks. Tough way to learn. I'm not sure I'll be able to get money back, but I know enough not to continue with this project. I'm in way over my head.
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