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Topic Title: IE7 First / DNS9 SP1 Last installation strategy? Topic Summary: Backwards logic needed to fix DNS problems caused by IE 7? Created On: 01/06/2007 02:42 PM Status: Post and Reply |
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- ASK | - 01/06/2007 02:42 PM |
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- Lunis Orcutt | - 01/06/2007 03:21 PM |
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- stapletonj | - 01/07/2007 06:37 PM |
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- ASK | - 01/12/2007 03:48 PM |
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- Lunis Orcutt | - 01/12/2007 04:10 PM |
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- ASK | - 01/13/2007 03:46 PM |
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- Jomark | - 01/13/2007 04:12 PM |
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- Dana | - 01/13/2007 04:14 PM |
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- ASK | - 01/16/2007 01:03 PM |
 01/06/2007 02:42 PM
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In all the previous comments in this forum, there seems to have been an assumption that the user had already installed DNS prior to installing IE 7, and it was the IE 7 installation that somehow corrupted the existing DNS files or registries, which could then not be reversed without a system restore. As one of those DNS9 users who cannot perform a system restore, I'm trying to explore other logical alternatives. The key to my proposed strategy is based on an assumption that may not be appropriate, i.e. that Nuance must have programmed SP-1 in such a way that they can continue to sell DNS9 to new users who have already acquiesced to the bombardment from Microsoft to install IE 7. Has anyone tried the following protocol? a) backup user files, of course b) uninstall DNS9 and any of its components through the normal InstallShield, reboot c) run DNS9remove.exe, reboot d) uninstall DNS8 and any of its components through the normal InstallShield (I am not sure this is necessary, however my DNS9 was an upgrade from DNS8), reboot e) run DNS8remove.exe, reboot f) run Windows installer cleanup utility, reboot g) download and install IE 7, reboot h) install DNS8 from the program disk, reboot i) install DNS9 upgrade from the program disk, reboot j) install SP-1, reboot k) pray to the cybergods Any suggestions? Additions/Deletions? Changes in order? Have I gone off the deep end from the frustration trying to fix this problem? Or, do I just need a referral to mental health professionals? Thanks ASK Using DNS 9.10 SP-1 preferred on windows XP professional SP2 on laptop w/2Gb ram 2.13 GHz 75 GB, Plantronics DSP headset/mic. |
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01/06/2007 03:21 PM
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01/07/2007 06:37 PM
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You forgot to include the mandatory sacrifice in the last step. I suggest a live chicken....
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01/12/2007 03:48 PM
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Just to let everybody know, it didn't work. After installing IE 7 and then reinstalling DNS 8, DNS 9, and SP-1 according to the regimen laid out above, there was no improvement of the DNS capabilities, and a significant decline in the interface between DNS 9 SP-1. Whenever I had both IE 7 and DNS open simultaneously, and if I utter the words "click close", the CPU usage would run away to an immediate 100%, freezing the computer until I was able to close IE 7 manually. Oddly enough, the runaway CPU usage would not occur if I use the words "click file exit". Go figure. Removing IE 7 brought the system back to where I had started, still laden with a semi-functioning DNS program with many annoying traits described by myself and numerous others in earlier posts, such as the spacing problems unless one utilizes DragonPad, the need to say "n+1" in order to get "n" in the number of lines or spaces or characters when giving commands, the sporadic ability to use keyboard commands such as "press enter", and on and on and on . . . In regard to Stapleton's suggestion, I would be more than willing to throw in a live chicken if I was assured that a new patch or service pack was available. ASK Using DNS 9.10 SP-1 preferred on windows XP professional SP2 on laptop w/2Gb ram 2.13 GHz 75 GB, Plantronics DSP headset/mic. |
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01/12/2007 04:10 PM
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01/13/2007 03:46 PM
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Quote: There is a fair possibility that one of your utilities is causing problems with NaturallySpeaking. You might try bringing up the Task Manager and End Tasking every possible utility/program, on the Processes Tab, via the process of elimination until you find the culprit. Lunis, you are a genius once again!!! DNS 9 SP-1 is working fully again!!! Life is good again!!! Why it is working, I do not know. But, as soon as I ended the utility program called "ctfmon.exe" it appears that all of my keyboard commands are working once again, at least until I reboot. It also appears that each time I boot up, I can use the Task Manager to end that specific utility program that is causing the problems. Lunis, that leads to the inevitable followup questions: a) Is the utility program "ctfmon.exe" necessary for other reasons? b) Is there a simple way to disconnect the utility program "ctfmon.exe" from being started when I initially boot up, to avoid the hassle of doing so through the Task Manager each time? c) What are the potential unintended consequences of eliminating or disconnecting the utility program "ctfmon.exe"? For some strange reason, my brain still insists that whoever invented the utility program "ctfmon.exe", had a reason to do so. I know that's a silly naïve thought. Quote: Please note: Under no circumstances do we recommend installing Ver. 8 before installing Ver. 9. Just install the Ver. 9 upgrade and slide the Ver. 8 CD into the CD reader when prompted. This was a non-issue because the version 9 upgrade performed the full installation, without ever asking for the version 8 CD. Lunis, thank you. ASK Using DNS 9.10 SP-1 preferred on windows XP professional SP2 on laptop w/2Gb ram 2.13 GHz 75 GB, Plantronics DSP headset/mic. |
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01/13/2007 04:12 PM
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Search this forum for ctfmon.exe. the link below should be a start. ------------------------- Jomark |
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01/13/2007 04:14 PM
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Go here: http://support.microsoft.com/kb/282599 It will tell you EVEYTHING you ever wanted to know about ctfmon.exe - including how to prevent it from loading. ------------------------- Dana Joan - Vero Beach, FL - Dragon NaturallySpeaking Medical, Version 10.1; General Medical Large Vocabulary; Windows 7 Ultimate (on desktop); Windows XP Professional SR 3 (on laptop) and Sennheiser MD 431 II mic with the Andrea USB pod on both computers; LAPTOP: HP Compaq 8710p; Intel(R) Core(TM)2 Duo CPU T7300 @ 2.00 GHz 2.00 GHz; 2.00 GB RAM; DESKTOP: Intel(R) Core(TM)2 Quad CPU @ 2.66 GHz 2.67 GHz; 2.00 GB RAM. |
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01/16/2007 01:03 PM
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A huge thank you goes to Jomark and Dana for leading me in the right direction to the best instructions possible to permanently disable the "ctfmon.exe" utility program. For any of you lookerson who are having any of the same problems with DNS 9 that I detailed in previous postings, the reference that worked most thoroughly and effectively was: http://knowledgebase.nuance.com/view.asp?tnID=3244&sQuery=3118 Thanks are also due to Lunis, J-Mac and Graham. It is impossible to measure the assistance provided by this and other forums. How nice it is to be using DNS 9 the way that it was intended to be used! ASK Using DNS 9.10 SP-1 preferred on windows XP professional SP2 on laptop w/2Gb ram 2.13 GHz 75 GB, Plantronics DSP headset/mic. |
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