I'm convinced now that my DSN9 problems are all related to having installed IE7 before a SP existed, and I must now "restore Windows" to a date earlier than when I installed IE7.  and I need to protect my user files from being screwed up in the process.  Unfortunately, I am not that computer literate to know how to do the restore, nor how to even locate my user files.

 Can someone publish a step by step instructions on how to do this, understandable by a neophyte such as myself?

Thank you.

ASK

Using DNS 9.0 SP-1 preferred on windows XP professional SP2 on laptop w/2Gb ram 2.13 GHz 75 GB.

Click KB 2012 REV D to Download a 30 Day Evaluation of KnowBrainer 2012 

Lunis, thank you for the easy instructions to follow.  I've now backed up the user file, and am about to do the system restore.  Some followup questions before I proceed:

1) I currently have DNS9 SP1 preferred, upgraded from DNS8 preferred.  Should I remove either or both of those programs, then reinstall them once the system restore is completed?

2) If you recommend reinstallation of DNS9 (and 8), should I also reinstall the SP1 for 9? What about the 9A update patch?

Thanks again, and my apologies to the other forum participants for asking such simplistic questions.

 ASK

Using DNS 9.0 SP-1 preferred on windows XP professional SP2 on laptop w/2Gb ram 2.13 GHz 75 GB.