KnowBrainer Speech Recognition
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Topic Title: DPI 15.6 issues
Topic Summary: Thread to collect issues related to DPI 15.6
Created On: 09/13/2020 12:54 PM
Status: Post and Reply
Linear : Threading : Single : Branch
 DPI 15.6 issues   - Matt_Chambers - 09/13/2020 12:54 PM  
 DPI 15.6 issues   - Jhawk - 09/13/2020 02:38 PM  
 DPI 15.6 issues   - GBA100 - 09/14/2020 12:49 PM  
 DPI 15.6 issues   - wristofdoom - 09/17/2020 11:36 AM  
 DPI 15.6 issues   - Edgar - 09/17/2020 04:52 PM  
 DPI 15.6 issues   - Matt_Chambers - 09/13/2020 02:51 PM  
 DPI 15.6 issues   - Lunis Orcutt - 09/13/2020 05:45 PM  
 DPI 15.6 issues   - Jomark - 09/13/2020 06:39 PM  
 DPI 15.6 issues   - Lunis Orcutt - 09/14/2020 12:58 AM  
 DPI 15.6 issues   - Jomark - 09/15/2020 05:32 AM  
 DPI 15.6 issues   - Edgar - 09/15/2020 11:12 AM  
 DPI 15.6 issues   - Lunis Orcutt - 09/15/2020 12:17 PM  
 DPI 15.6 issues   - Edgar - 09/15/2020 03:02 PM  
 DPI 15.6 issues   - Lunis Orcutt - 09/15/2020 08:42 PM  
 DPI 15.6 issues   - harpalus - 09/14/2020 01:58 AM  
 DPI 15.6 issues   - Lunis Orcutt - 09/14/2020 12:32 PM  
 DPI 15.6 issues   - harpalus - 09/14/2020 02:04 AM  
 DPI 15.6 issues   - Alan Cantor - 09/14/2020 01:09 PM  
 DPI 15.6 issues   - Matt_Chambers - 09/14/2020 04:11 PM  
 DPI 15.6 issues   - GBA100 - 09/16/2020 12:04 PM  
 DPI 15.6 issues   - docinfniti - 09/14/2020 05:35 PM  
 DPI 15.6 issues   - harpalus - 09/14/2020 08:02 PM  
 DPI 15.6 issues   - docinfniti - 09/14/2020 08:14 PM  
 DPI 15.6 issues   - Mphillipson - 09/15/2020 12:04 PM  
 DPI 15.6 issues   - PG LTU - 09/15/2020 09:41 PM  
 DPI 15.6 issues   - Alan Cantor - 09/15/2020 10:10 PM  
 DPI 15.6 issues   - PG LTU - 09/16/2020 10:38 AM  
 DPI 15.6 issues   - dilligence - 09/16/2020 03:58 PM  
 DPI 15.6 issues   - Lunis Orcutt - 09/16/2020 11:43 PM  
 DPI 15.6 issues   - Jomark - 09/17/2020 04:05 AM  
 DPI 15.6 issues   - Lunis Orcutt - 09/17/2020 12:11 PM  
 DPI 15.6 issues   - PG LTU - 09/18/2020 05:15 PM  
 DPI 15.6 issues   - kwvm - 09/19/2020 08:41 PM  
 DPI 15.6 issues   - Lunis Orcutt - 09/20/2020 07:55 PM  
 DPI 15.6 issues   - Matt_Chambers - 09/21/2020 09:49 AM  
 DPI 15.6 issues   - JeffRHawkins - 09/22/2020 11:11 AM  
 DPI 15.6 issues   - JeffRHawkins - 09/22/2020 11:33 AM  
 DPI 15.6 issues   - jcmcvay - 09/24/2020 06:57 PM  
 DPI 15.6 issues   - R. Wilke - 09/25/2020 07:21 AM  
 DPI 15.6 issues   - jcmcvay - 09/25/2020 03:46 PM  
 DPI 15.6 issues   - Mav - 10/01/2020 09:33 AM  
 DPI 15.6 issues   - dilligence - 10/01/2020 01:07 PM  
 DPI 15.6 issues   - R. Wilke - 09/25/2020 06:30 PM  
 DPI 15.6 issues   - Perdix - 09/30/2020 06:40 PM  
 DPI 15.6 issues   - Perdix - 10/01/2020 06:02 PM  
 DPI 15.6 issues   - R. Wilke - 10/01/2020 07:14 PM  
Keyword
 09/14/2020 12:49 PM
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GBA100
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Vocabulary

Learn from Specific Documents

Windows Form which normally has Add folders/files is missing buttons to add folders/files - so useless

Also Text truncated on form.

Not sure if it is specific to DPI 15.6 but occurred at same time as installation.

Repair installation with administrator profile did not resolve issue.

SFC /SCANNOW did not throw any problems

 09/17/2020 11:36 AM
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wristofdoom
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Originally posted by: Jhawk I have a similar issue. When I set DPI 15.6 to tray icon only, on a right mouse click on the tray icon, I now get only two choices (Open and Exit Dragon). If I choose "Open" the collapsible toolbar appears at the top of my screen and I am able to choose options from there. It's just an extra step. I keep looking for a checkbox that might fix this in options, but to no avail.

 

I am frustrated by the same issue. I don't like to use the Dragon bar; I like to run all the Dragon options from the "tray icons only" mode. But ever since I updated, I am forced to use the Dragon bar, because if I select "tray icons only", the tray icon now only gives me those two choices that you mentioned. I no longer have the option to select options, vocabulary, etc.



-------------------------

Dragon Professional Individual v15.6. Windows 10. Knowbrainer 2017.

 09/17/2020 04:52 PM
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Edgar
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Originally posted by: wristofdoom
I am frustrated by the same issue. I don't like to use the Dragon bar […] I no longer have the option to select options, vocabulary, etc.

Most, if not all, of these options are available using vocal commands. I too was frustrated by this but quickly started using the vocal commands: open Command Browser; open vocabulary editor; open Dragon options etc.



-------------------------

-Edgar
DPI 15.3, 64-bit Windows 10 Pro, OpenOffice & Office 365, Norton Security, Shure X2U XLR to USB mic adapter with Audio Technica DB135 vocal mic, Asus X299-Deluxe Prime, Intel Core i9-7940X (14 core, 4.3 GHz overclocked to 4.9 GHz), G.SKILL TridentZ Series 64GB (4 x 16GB) DDR4 3333 (PC4 26600) F4-3333C16Q-64GTZ, NVIDIA GIGABYTE GeForce GTX 1060 GV-N1060G1 GAMING-6GD REV 2.0 6GB graphics card with 3 1920x1080 monitors

 09/13/2020 02:51 PM
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Matt_Chambers
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Interesting. Unlike you, when I choose Modern DragonBar, I can't see the DragonBar anywhere on the screen. It's possible that it is offscreen somewhere. I have used PGLTU's solution to create an Advanced Scripting command that will restore the Classic DragonBar, which makes the user usable.
 09/13/2020 05:45 PM
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Lunis Orcutt
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Pardon the pun but Nuance's decision to omit the DragonBar menu from the minimized Taskbar icon was simply a KnowBrainer. As you have already noticed, Nuance no longer supports legacy DragonBar views. You are now limited to Modern (top of the monitor viewable) or Taskbar minimized. Fortunately, you can view all of your options by saying Show Options in KnowBrainer or show Dragon options in Dragon. Unfortunately, this is one more tidbit of information you will have to memorize in order to survive; like where are my pants. 1 of the Ver. 15.6 improvements was supposed to be a non-vanishing Modern DragonBar which has worked very well for us in DPG  15.6 and should be identical in DPI 15.6; other than the additional perks we don't use.



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 09/13/2020 06:39 PM
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Jomark
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My Dragon Bar is still as it was in previous versions.

Command Sleep Mode no longer works, it says "sleeping" but doesn't put the microphone to sleep. Saying "GoToSleep" deploys however and puts the microphone to sleep.

 Now when I say "listen to me" the microphone is switched on but no longer any speech saying "Ready"

 



-------------------------

Jomark


 


DPI 15.6?, KB2017, SpeechStart+, MS Office 2019 Professional, Windows 10 Pro

 09/14/2020 12:58 AM
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Lunis Orcutt
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Sleep Mode and Mike Off are working for us and respond with the verbal response “Sleeping”Editing the C:\ProgramData\Nuance\NaturallySpeaking15\Data\Enx\dvcu\general\system.dvc file doesn't work in DPI14/15 but can be edited in the Group versions. We are not certain why. Sleeping state commands can only be edited from within the system.dvc but bear in mind that we have not yet tested DPI 15.6.



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 09/15/2020 05:32 AM
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Jomark
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I have solved the “Sleep Mode” issue by introducing a wait command in my very old personal KB “Sleep Mode” command. It seemed as if it was deploying too fast for DPI15.6.

 

Original

 

Sub Main

TTSPlayString "sleeping"

GoToSleep

End Sub

Revised

Sub Main

TTSPlayString "sleeping"

 

Wait 0.1

 

GoToSleep

End Sub

I am still having issues with the latest KnowBrainer version as it does not seem to be working very well with DPI 15.6 as it seems to slow things down and freeze things for a while. Just using DPI 15.6 on its own seems to work quite well without any serious delays at all. So I’m beginning to wonder if I should go back to KB 2011 or KB 2016!



-------------------------

Jomark


 


DPI 15.6?, KB2017, SpeechStart+, MS Office 2019 Professional, Windows 10 Pro

 09/15/2020 11:12 AM
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Edgar
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Originally posted by: Jomark  I am still having issues with the latest KnowBrainer version as it does not seem to be working very well with DPI 15.6 as it seems to slow things down and freeze things for a while. Just using DPI 15.6 on its own seems to work quite well without any serious delays at all.

That was my exact experience. I trialed the beta 15.6 (taking an image of my C drive first); the first day was spent almost entirely dictating (Word & Notepad) - KnowBrainer was running but I used few, if any, KnowBrainer commands. I have only a handful of custom Dragon commands and did not use any of them. I was quite impressed, but…

The next day my workflow return to normal. The first thing I noticed was that I could not say "start [any link on my desktop]” and get the expected behavior. Next I noticed that about half of my KnowBrainer commands failed to work as expected. I also started to notice slowdowns: awakening (10+ seconds, as usual - and I don't really think it is buffered sounds); failure to respond to both dictation and commands for anywhere from 5 to 30 seconds.

The failure to start desktop icons (ALL of which have names created vocally) was a dealbreaker so the first thing I did the third day was restore the disk image. This restored Dragon to 15.3, restored my training and vocabulary (deleted words etc.) - know everything is back to working as poorly as it was before - better than 15.6.



-------------------------

-Edgar
DPI 15.3, 64-bit Windows 10 Pro, OpenOffice & Office 365, Norton Security, Shure X2U XLR to USB mic adapter with Audio Technica DB135 vocal mic, Asus X299-Deluxe Prime, Intel Core i9-7940X (14 core, 4.3 GHz overclocked to 4.9 GHz), G.SKILL TridentZ Series 64GB (4 x 16GB) DDR4 3333 (PC4 26600) F4-3333C16Q-64GTZ, NVIDIA GIGABYTE GeForce GTX 1060 GV-N1060G1 GAMING-6GD REV 2.0 6GB graphics card with 3 1920x1080 monitors

 09/15/2020 12:17 PM
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Lunis Orcutt
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We have verified some sluggish behavior in Ver. 15.6 while running KnowBrainer. Interestingly enough, the sluggishness isn't constant but frequent enough to frustrate. We didn't even know that KnowBrainer was the culprit but we knew that we were going to have to prune a lot of KnowBrainer commands at some point. It appears that we have reached that point. VerbalBasic II has added a fair amount of new commands to Dragon but most of the problem appears to be associated with the Ver. 15.6 release. We are in the process of deleting a large number of KnowBrainer commands now. The current Build is 09-01-2020. The next release will be much leaner. Let The Purge Begin... 



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 09/15/2020 03:02 PM
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Edgar
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Originally posted by: Lunis Orcutt Let The Purge Begin...

Personally, I have 2560 custom KnowBrainer commands. I know that sounds like a lot to remember! A lot of these individual commands were created when I first started using KnowBrainer; many of those could be combined by having a single command with a large list.

@Lunis - could you do the purge in steps? Surprisingly, the 8 August 2020 KnowBrainer commands file has 3081 commands! You obviously know how to keep copies of your KnowBrainer command's file; first, try making a draconian purge - get it down to about fifty commands - test thoroughly. Is the slowdown gone? If so, go back to the original complete KnowBrainer commands file and purge 100-300 commands then test for the slowdowns. Keep purging a similar small number and testing to see if you can determine an upper bounds.

Does it matter how complicated the scripts are? Maybe after doing the draconian purge you can create a few huge scripts - global and application-specific - they can be more-or-less "do nothing" scripts. Try it with Notepad - use SetMousePosition to move the mouse pointer around within the window followed by a "ButtonClick 1, 1".

Dim x As Integer

x = 10

For increment = 1 To 100

   SetMousePosition 0, x, 200

   Wait 0.1

   ButtonClick 1, 1

   x = x + 5

Next increment

' do it again

x = 10

For increment = 1 To 100

   SetMousePosition 0, x, 200

   Wait 0.1

   ButtonClick 1, 1

   x = x + 5

Next increment

' and again and again



-------------------------

-Edgar
DPI 15.3, 64-bit Windows 10 Pro, OpenOffice & Office 365, Norton Security, Shure X2U XLR to USB mic adapter with Audio Technica DB135 vocal mic, Asus X299-Deluxe Prime, Intel Core i9-7940X (14 core, 4.3 GHz overclocked to 4.9 GHz), G.SKILL TridentZ Series 64GB (4 x 16GB) DDR4 3333 (PC4 26600) F4-3333C16Q-64GTZ, NVIDIA GIGABYTE GeForce GTX 1060 GV-N1060G1 GAMING-6GD REV 2.0 6GB graphics card with 3 1920x1080 monitors

 09/15/2020 08:42 PM
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Lunis Orcutt
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We just released the purged version of KnowBrainer 2017 <%> KB Build 09-03-2020 which includes a couple of Dragon scripting speed improvements. However, we have saved all of the previous commands for anyone who wishes to import them. Just contact us at support@knowbrainer.com

We are also beginning to disable existing powerful KnowBrainer commands they can cause mischief. For example, physicians need the <F2-F12><dictate> command for moving focus to the next field because they just had to do it that way rather than going with Microsoft and using {Tab} like the rest of the world. F2 <dictation> is really easy to trip so these types of commands will begin with <Disabled> and anyone who wants them can simply delete the 1st name. Please let us know if you run into accidental deployments that occur more than once. We absolutely adore the Enter <dictation> command which types whatever you say and presses {Enter}. This is great for Live Chat and Search field's but if it misfires too much, we need to know. Rather than deleting it, we will simply deactivate it so that end-users can decide.



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 09/14/2020 01:58 AM
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harpalus
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DPI 15.6 is still not compatible with Microsoft outlook portion of Microsoft 365. Just like yesterday having outlook open but in active while I dictated and another program produced to freeze today. This time the freeze occurred within just a minute or so after I started in such dictating. Like yesterday, Microsoft outlook disappeared from the taskbar. However, the task manager showed that Microsoft outlook and DPI 15.6 were both using more than 19% of my CPU. The incompatibility between DPI and Microsoft outlook is not new. Before I purchased my current computer in July of last year, the incompatibility occurred on an older computer that I was then using. As far as I can tell absolutely nothing has improved as regards being able to use DPI with Microsoft Outlook.

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GaryN

 09/14/2020 12:32 PM
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Lunis Orcutt
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When you say Outlook is incompatible with DPI 15.6, are you using a local installation or the online version? A local installation is preferable. When you see 19% you probably have a different problem. While Dragon and Outlook can easily be the catalysts, they are unlikely the culprits. We have no issues using 15.6 in Outlook 2019 (365). Microsoft 365 is 1 of the major reasons for releasing 15.6. We assume you are remembering to open Outlook after Dragon rather than before. 

We occasionally run into the Spell That Correction Dialog box typing rather than choosing the correct choice. We handled this problem by using alternative commands for the same event. If choose <1to9> stops working, we substitute with Pick <1to9> or the new <1to9>, which both require KnowBrainer. Of course you can create the same commands in Dragon. Here is an example:

Name: 

<1to10> (which is a Windows specific command that only works when the Spell That correction box is open). Yup, it is just numbers because we are really lazy.

Script:

 

Sub Main
If ListVar1 = "1" Then SendKeys "%1"
If ListVar1 = "2" Then SendKeys "%2"
If ListVar1 = "3" Then SendKeys "%3"
If ListVar1 = "4" Then SendKeys "%4"
If ListVar1 = "5" Then SendKeys "%5"
If ListVar1 = "6" Then SendKeys "%6"
If ListVar1 = "7" Then SendKeys "%7"
If ListVar1 = "8" Then SendKeys "%8"
If ListVar1 = "9" Then SendKeys "%9"
Wait 1
HeardWord "end","of","paragraph"
End Sub

 



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 09/14/2020 02:04 AM
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harpalus
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DPI 15.6 still has the familiar bug with the spell correction window. Once that window is used a few times, giving a verbal command to choose a given choice may result in the number of the choice appearing in the document rather than the text that was being corrected. Once that happens, the spelling window no longer works correctly until DPI is closed and restarted. Yes I know that one can select the incorrect text and hope that repeating the desired text may result in a correction. However, I like the spelling window because it does offer choices and I found that using it seems to improve dictation accuracy over time.

-------------------------

GaryN

 09/14/2020 01:09 PM
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Alan Cantor
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The "Add Folder..." and "Add Document..." buttons are visible on my installation of DPI 15.6.

Have you made any changes to Windows display properties? Screen resolution? Dots per square inch? Scaling? High contrast?

What happens if you press Alt + F to choose "Add Folder" or "Alt + D to choose "Add Document"?
 09/14/2020 04:11 PM
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Matt_Chambers
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Originally posted by: Alan Cantor The "Add Folder..." and "Add Document..." buttons are visible on my installation of DPI 15.6. Have you made any changes to Windows display properties? Screen resolution? Dots per square inch? Scaling? High contrast? What happens if you press Alt + F to choose "Add Folder" or "Alt + D to choose "Add Document"?

Same here. I have both buttons visible. In addition to Allen's excellent questions, what happens if you mouse over the area where the button should be visible?

 09/16/2020 12:04 PM
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GBA100
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Thank you for this.  ALT-D does work which implies it is only a form display problem. I have gone for smaller icons on my screen  Display settings 125% on 1920x1080 Dell Latitude E7470.  Have tried 100% and 150% without any improvement.

 09/14/2020 05:35 PM
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docinfniti
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I just installed DPI 15.6, I think I activated it, but I'm not quite certain. Following along in the manual I never saw the "successful activation" screen, I did put in my serial number but I don't know how to to tell if I properly activated it
 09/14/2020 08:02 PM
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harpalus
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Hi Lunis,

Microsoft outlook is a local installation, is not the online version, is part of Microsoft 365, and was installed on the 2019 computer by a Microsoft technician.

The freezing that I described (when Microsoft outlook was open but not being used or of course when it was being used) occurred with DPI 15.3 and with DPI 15.6 on my computer that was purchased in July 2019. The same exact problem occurred on my previous computer that was purchased in 2013. After July 2019 DPI 15.3 was used on the 2013 computer only for surfing the Internet and a few other tasks. Microsoft outlook was never started on the older computer after July 2019. Freezes were relatively rare on the 2013 computer after Microsoft outlook was no longer ever active on it.

DPI is always opened before anything else on both computers.

The only common factors I can think of for the 2019 and 2013 computers is that both are Dell XPS desktops, have local installations of Microsoft 365, have Windows 10 and DPI.

Thanks for the suggested fix for the spelling correction window. Knowbrainer has a command for just about everything! I'll try the pick command when the pub next occurs.


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GaryN

 09/14/2020 08:14 PM
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docinfniti
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solve my problem myself. Needed to put in the original DPI serial number
 09/15/2020 12:04 PM
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Mphillipson
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I find the code in the Advanced Scripting IDE very very small.

If you press down control and turn the mouse wheel it gets bigger!

-------------------------

Thanks Mark


 


 


 


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Video Examples of Coding by Voice

 09/15/2020 09:41 PM
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PG LTU
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Back to probs w vers 15.6:

Mousegrid does not work with multiple numbers.

mousegrid 3 works, mousegrid 3 1 does not.
Saying mousegrid followed by saying 7 works, but followed by saying 7 1 does not.

And when I say "does not" I mean "FAILS MISERABLY" and pretty much a restart is required. Of the computer. Not even SpeechStart+ "RESTART Dragon" works.

 

EDIT: Per the below, you've been warned . . .



-------------------------




PG





Remember folks, my comments and this forum are for entertainment value only, please, no wagering or other reliance on the contents herein.  I permit no commercial use of my ideas (whether expressions or embodiments) without my written consent.



 09/15/2020 10:10 PM
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Alan Cantor
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Hi Philip,

I'm confirming your finding. MouseGrid fails spectacularly.
 09/16/2020 10:38 AM
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PG LTU
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+1 Alan Cantor & LOL - I was debating telling folks to not try it at home, but I suppose now we gotta.

Folks, this is a baad error and you will likely want to reboot your computer after it.



-------------------------




PG





Remember folks, my comments and this forum are for entertainment value only, please, no wagering or other reliance on the contents herein.  I permit no commercial use of my ideas (whether expressions or embodiments) without my written consent.



 09/16/2020 03:58 PM
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dilligence
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Originally posted by: PG LTU +1 Alan Cantor & LOL - I was debating telling folks to not try it at home, but I suppose now we gotta. Folks, this is a baad error and you will likely want to reboot your computer after it.

 

 

 

Ouch, I tried it too and Dragon got completely unresponsive :-(.

Luckily I didn't have to reboot. Using the SP Dragon & VC Restart131 utility did the trick.

 

However, I am experiencing some general sluggishness in version 15.6 which appears to be intermittent. Coming to think of it, I also experienced that in DPG 15.5 beta (but thought it was just my computer at the time)....

Maybe it does not have anything to do with running KB simultaneously (as suggested earlier in this post).

 



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SP 6 PRO - The Dragon Enhancement & Productivity Suite



 09/16/2020 11:43 PM
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Lunis Orcutt
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Originally posted by: dilligence Maybe it does not have anything to do with running KB simultaneously (as suggested earlier in this post).

 

 

Your suspicions have been verified. Ver. 15.6 is not the culprit this time. We didn't have any problem with DPG 15.6 until we created VerbalBasic II twice; one side for Dragon and the orther side for KnowBrainer. If you are in this situation you have 2 temporary solutions:


1. Run the KBCommandsUpdater to update KnowBrainer to Build 09-03-2020. Rather than stripping out the Dragon side of VB II and simply making the command collection a Dragon command import, we stripped out 50% of the KnowBrainer global commands which we hope no one will miss.


2. If #1 doesn't work, try launching KnowBrainer after Dragon but please post back with your results. It's working very well for us but we need more input.


In our opinion, VB II is nearly foolproof, fast and even mesmerizing but to make it that way, we had to create a good deal of arguments which took a lot of space. We should have a permanent solution in a few days and you won't have to ask. You can just rerun the KBCommandsUpdater.



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 09/17/2020 04:05 AM
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Jomark
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is there any way of saving the existing KB Commands before updating?

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Jomark


 


DPI 15.6?, KB2017, SpeechStart+, MS Office 2019 Professional, Windows 10 Pro

 09/17/2020 12:11 PM
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Lunis Orcutt
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The export and import command feature is detailed on page 27 of the KnowBrainer Manual



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 09/18/2020 05:15 PM
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PG LTU
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MouseGrid fixed perhaps and certainly improved
http://www.knowbrainer.com/forums/forum/messageview.cfm?catid=4&threadid=34873



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PG





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 09/19/2020 08:41 PM
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kwvm
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Just wondered if anyone has had problems with the result box (the words dictated] with 15.6. My result box only stays up on the screen for about 1 second before disappearing no matter what my setting is ( for example never hide or 20 seconds delay].

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KWVM

 09/20/2020 07:55 PM
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Lunis Orcutt
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Try opening your Appearance/Options and put a check mark in Anchor and Show preliminary results. Set the Auto-hide to Never hide. If this works, return to your Appearance/Options and set everything back to your preferences.



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 09/21/2020 09:49 AM
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Matt_Chambers
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I just upgraded my Microsoft Office suite to the 2019 local version and can confirm that DPI 15.6 is compatible with it. Having said that, Outlook did warn me yesterday that the Dragon add-in was causing slowdowns. I'm leaving the add-in working, however, and can't say I've noticed any problems. In fact, my custom commands seem to execute more quickly using the combination of 15.6 and Outlook 2019 than they did in the combination of Outlook 2010 and DPI 15.3.
 09/22/2020 11:11 AM
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JeffRHawkins
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Has anyonne had trouble with 15.6 duplicating random characters in the middle of words (See for example "anyonne" At the beginning of the sentence)?

I am also having a frustration of 15.6 returning to the last point of dictation even after I have moved the cursor to another location in Word and Outlook (Office 365). So, if this was a Word document or an email, and if I would correct an accidental capitalization of "duplicating" in the first sentence of this message now, the cursor would likely return to that point in the first line where I had made the correction and half this sentence would be misplaced in that first line (Well, except that the speed is so slow that I would probably catch it in the first six words).

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Jeff Hawkins
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 09/22/2020 11:33 AM
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JeffRHawkins
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Thanks for the KnowBrainer 2017 update! It has at least tripled the speed! I'm curious now whether the problem that I reported in my previous post of the cursor jumping to the location of the most recent dictation is a factor of that speed issue. I noticed when I was dictating the previous message that when I corrected a word and move the cursor to another location, some of the correction landed in the new cursor location.

Also, I'm not seeing the duplicated letters in this message. So far so good!

Gee dats betta! I feel like a kid at the end of "Hello Muddah, hello Faddah" (for the youngsters, a 1960s comedy tune about a homesick kid's letter to parents from summer camp).



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Jeff Hawkins
Sullivan, Indiana



 09/24/2020 06:57 PM
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jcmcvay
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This glitch may be OBE with the new new update, but almost half the time when I start Dragon the new DragonBar doesn't appear. I've also noticed that when the DragonBar doesn't show up, DragonCapture doesn't load either.


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James McVay

 09/25/2020 07:21 AM
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R. Wilke
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when I start Dragon the new DragonBar doesn't appear. I've also noticed that when the DragonBar doesn't show up, DragonCapture doesn't load either.


That would indicate that Dragon isn't probably running at all, because DragonCapture needs to be loaded and unloaded by Dragon, when opening and closing the user profile. Do you see a natspeak.exe process under details in the Task-Manager, and if so, what file size?

If you have one or more instances of natspeak.exe running, end them and start over.

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 09/25/2020 03:46 PM
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jcmcvay
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Well, if I see the Dragon icon on my taskbar and can successfully dictate, I assume Dragon is running.


I make it a practice whenever exiting Dragon to manually end all processes. It's become a habit, and like all habits I can't be absolutely sure that I do it before I have a problem. As an experiment, I will exit Dragon without closing all processes and see what happens when I restart it.


As an added complication, however, Dragon doesn't always save my profile. This time it did.


**********



And DragonCapture loaded properly this time... but the DragonBar didn't.

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James McVay

 10/01/2020 09:33 AM
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Mav
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When Dragon comes across a problem somewhere, chances are that it won't shut down correctly.

 

In that case the system tray icon usually won't be removed (not even after some time and when moving your mouse over it, which removes the icon in case Dragon has actually crashed).

 

Once you have reached this situation, you won't get a working Dragon again without rebooting or manually killing all the corresponding Dragon processes (mainly natspeak.exe, but you should kill dragonlogger.exe too unless you want hundreds of MB of useless log files).

 

Dragon implements a singleton logic in that you only can have one instance running.

If you start a second instance, it usually relays any command line parameters to the running instance and then exits.

But there have been cases when the first instance wouldn't load completely and hang around with about 8MB of memory allocated (IIRC). In this situation, you won't see any UI yet and multiple instances (which will hang as well) can be started.

 

The only cure for this is to kill all running natspeak.exe processes.

 

When performing such an emergency shutdown be aware that Dragon could be in the middle of (auto-)saving your profile and if you kill the process midway your profile will get destroyed, so killing natspeak.exe should be the last resort and you should make sure the process isn't doing anything anymore.

 

hth,

mav

 10/01/2020 01:07 PM
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dilligence
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Perdix,

 

Instead of using DragonPad you may want to look into SP Editor, the safer, much more versatile alternative.

 

It offers a wealth of features like: Paste Unformatted, Remove Duplicate Lines, Select to Comma/Period, Quick Conversion to any Case like camelCase, PascalCase, kebab-case, snake_case. Advanced Search & Replace, Auto Backup, Advanced Proof Read options and much, much more.

 

You won't experience any Dragon hangs with SP Editor. Best of all, you can associate SP Editor with the RTF file type so that the produced transcribings are automatically opened with it.

 

If Dragon does hang for some (other) reason, then saving of your user profile will most probably be unreliable. Instead of having to kill all Dragon processes manually in Task Manager (which is a tedious process for hands-free users) you may want to look into Dragon & VC Restart. It allows you to quickly Kill or Restart Dragon and/or several Dragon Add-ons with a single Hotkey (you can set your own).

 

Best of all, it won't leave any obsolete tray icons (assuming you have them set to visible in the notification area). They are being cleaned up automatically.

In fact SP 6 PRO users you can clean up any ghost icon, from any program, directly by voice if they create the following very simple DVC command which we will include in the next update:

 

Clear Ghost Icons

 

AppBringUp "C:\Program Files (x86)\Speech Productivity\Restart Dragon and VC\remove_ghosts.exe"



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 09/25/2020 06:30 PM
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R. Wilke
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I make it a practice whenever exiting Dragon to manually end all processes.


You shouldn't do that, particularly not with a program as involved as Dragon. Not saving the profile is just one negative side-effect it has. You may have been mislead by some recommendations given around here.

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 09/30/2020 06:40 PM
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Perdix
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A DragonPad issue with 15.6 - or is this just me...?
I usually transcribe recordings one at a time and correct the result in DragonPad, but have found it can be helpful and save time (Dragon sometimes says it has become unstable and needs to close down when making corrections in DP...) to copy the transcription and paste to a Word document before starting to correct it in DP.
However, since getting 15.6 (and using with KnowBrainer) when I say 'select all' in DragonPad, Dragon doesn't do anything and then immediately closes down completely. It does this whether Knowbrainer is running or not (I updated Knowbrainer commands the other day, as suggested by Lunis).
Anyone else noticed this, or am I in a tiny minority doing transcriptions one at a time rather than using the batch transcription folder agent thing which works in the background?
Thanks in advance !

(unrelated, but a slight irritation which hasn't changed going from 15.3 to 15.6 - when I put a word in quotes and then continue dictating DPI doesn't put a space between the final quote and the start of the next word, which means I have to insert the cursor between the quotes and the next word and say 'spacebar". Could you sort this please Nuance).
 10/01/2020 06:02 PM
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Perdix
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Further issues with functionality in DragonPad just now when trying to correct transcriptions - selecting a word or phrase then saying "play that back" to check what I dictated, playback doesn't (didn't...) work. Also seems to freeze and won't choose the number of the particular word which I want to correct when there are several he same. Didn't have any problem like this with 15.3 - correcting transcriptions in DragonPad was a breeze.
Just doesn't seem to work at all well correcting transcriptions in DragonPad now with 15.6.
Understand and accept that there may be better ways of doing this, but it worked just great for me doing it this way in 15.3, and so far not at all great in 15.6
 10/01/2020 07:14 PM
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R. Wilke
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About 10% of the work in my day job requires me to dicate "in the field", thus using a digital recorder and transcribing the audio files when I am back in the office. I have always transcribed them manually, and I have always used DragonPad for editing. I use DragonPad throughout anyway. Path of least resistance.

 

I have DPG 15.6, not DPI 15.6, but I wouldn't assume that it makes such a difference.

 

Just a few weeks ago, I had to do it like that again, and as always, it didn't fail.

 

If playback is not available, during the first run of the transcript, and before saving the file, are you sure that you haven't broken the coherence between text and audio perhaps by manually typing into the text, or some other action to that effect?

 

For testing, let the file be opened to DragonPad after transcribing, do nothing, but put the cursor somewhere in the text, and say "play that back". What happens?

 



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KnowBrainer Speech Recognition » NaturallySpeaking Speech Recognition » DPI 15.6 issues

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