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Topic Title: DPI 15.6 Is Ready to Download
Topic Summary:
Created On: 09/11/2020 01:59 PM
Status: Post and Reply
Linear : Threading : Single : Branch
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 09/11/2020 01:59 PM  
 DPI 15.6 Is Ready to Download   - bmattlin - 09/11/2020 08:09 PM  
 DPI 15.6 Is Ready to Download   - Matt_Chambers - 09/11/2020 08:17 PM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 09/12/2020 01:25 AM  
 DPI 15.6 Is Ready to Download   - G.J. Premo - 09/13/2020 07:29 PM  
 DPI 15.6 Is Ready to Download   - mppcarey - 09/11/2020 10:09 PM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 09/12/2020 01:28 AM  
 DPI 15.6 Is Ready to Download   - harpalus - 09/12/2020 02:11 AM  
 DMPE 15.6 Is Ready to Download   - mppcarey - 09/13/2020 03:11 PM  
 DPI 15.6 Is Ready to Download   - TomTom - 09/12/2020 05:48 AM  
 DPI 15.6 Is Ready to Download   - damonlynch - 09/12/2020 10:19 AM  
 DPI 15.6 Is Ready to Download   - Jomark - 09/12/2020 11:56 AM  
 DPI 15.6 Is Ready to Download   - Jomark - 09/19/2020 05:50 AM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 09/19/2020 03:09 PM  
 DPI 15.6 Is Ready to Download   - sterlingtimes - 09/12/2020 12:29 PM  
 DPI 15.6 Is Ready to Download   - LexiconCode - 09/12/2020 07:03 PM  
 DPI 15.6 Is Ready to Download   - LexiconCode - 09/12/2020 07:04 PM  
 DPI 15.6 Is Ready to Download   - Grandslam - 09/13/2020 12:53 AM  
 DPI 15.6 Is Ready to Download   - monkey8 - 09/13/2020 03:52 AM  
 DPI 15.6 Is Ready to Download   - TomTom - 09/13/2020 04:54 AM  
 DPI 15.6 Is Ready to Download   - monkey8 - 09/13/2020 05:21 AM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 09/13/2020 01:36 PM  
 DPI 15.6 Is Ready to Download   - monkey8 - 09/13/2020 04:19 AM  
 DPI 15.6 Is Ready to Download   - Grandslam - 09/13/2020 05:39 AM  
 DPI 15.6 Is Ready to Download   - monkey8 - 09/13/2020 06:01 AM  
 DPI 15.6 Is Ready to Download   - Mphillipson - 09/13/2020 08:36 AM  
 DPI 15.6 Is Ready to Download   - Kelray - 09/13/2020 02:28 PM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 09/13/2020 04:23 PM  
 DPI 15.6 Is Ready to Download   - Kelray - 09/13/2020 05:35 PM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 09/13/2020 06:25 PM  
 DPI 15.6 Is Ready to Download   - brooklyn cabin - 09/13/2020 09:55 PM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 09/14/2020 01:40 AM  
 DPI 15.6 Is Ready to Download   - Jomark - 09/14/2020 05:40 AM  
 DPI 15.6 Is Ready to Download   - wheels496 - 09/14/2020 08:26 AM  
 DPI 15.6 Is Ready to Download   - sterlingtimes - 09/14/2020 11:31 AM  
 DPI 15.6 Is Ready to Download   - wheels496 - 09/14/2020 11:32 AM  
 DPI 15.6 Is Ready to Download   - Mphillipson - 09/18/2020 03:11 PM  
 DPI 15.6 Is Ready to Download   - sterlingtimes - 09/14/2020 11:49 AM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 09/14/2020 06:29 PM  
 DPI 15.6 Is Ready to Download   - wheels496 - 09/15/2020 06:49 AM  
 DPI 15.6 Is Ready to Download   - sterlingtimes - 09/15/2020 08:45 AM  
 DPI 15.6 Is Ready to Download   - Matt_Chambers - 09/15/2020 08:53 AM  
 DPI 15.6 Is Ready to Download   - wheels496 - 09/15/2020 09:10 AM  
 DPI 15.6 Is Ready to Download   - monkey8 - 09/15/2020 10:03 AM  
 DPI 15.6 Is Ready to Download   - wheels496 - 09/15/2020 10:29 AM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 09/15/2020 11:49 AM  
 DPI 15.6 Is Ready to Download   - dudethatsmyrib - 09/18/2020 12:07 PM  
 DPI 15.6 Is Ready to Download   - PG LTU - 09/18/2020 05:12 PM  
 DPI 15.6 Is Ready to Download   - Don Macnaughton - 09/18/2020 09:45 PM  
 DPI 15.6 Is Ready to Download   - harpalus - 09/20/2020 08:47 PM  
 DPI 15.6 Is Ready to Download   - Don Macnaughton - 09/21/2020 10:40 AM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 09/21/2020 11:19 AM  
 DPI 15.6 Is Ready to Download   - Don Macnaughton - 09/25/2020 10:54 AM  
 DPI 15.6 Is Ready to Download   - cloverdavid - 09/21/2020 12:48 AM  
 DPI 15.6 Is Ready to Download   - Edgar - 09/21/2020 10:32 AM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 09/21/2020 11:07 AM  
 DPI 15.6 Is Ready to Download   - Gator5000e - 09/21/2020 03:04 PM  
 DPI 15.6 Is Ready to Download   - Dr. C - 09/21/2020 10:48 PM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 09/22/2020 12:09 AM  
 DPI 15.6 Is Ready to Download   - wingclip - 09/23/2020 10:11 PM  
 DPI 15.6 Is Ready to Download   - supee - 09/26/2020 01:44 AM  
 DPI 15.6 Is Ready to Download   - wingclip - 10/03/2020 04:26 PM  
 DPI 15.6 Is Ready to Download   - importantmatterz - 09/24/2020 06:07 AM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 09/24/2020 11:56 AM  
 DPI 15.6 Is Ready to Download   - importantmatterz - 09/24/2020 12:15 PM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 09/24/2020 06:04 PM  
 DPI 15.6 Is Ready to Download   - Jomark - 09/25/2020 06:48 AM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 09/25/2020 11:00 PM  
 DPI 15.6 Is Ready to Download   - techlaw - 10/09/2020 12:44 AM  
 DPI 15.6 Is Ready to Download   - lifeisgood - 09/25/2020 03:43 PM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 09/25/2020 11:03 PM  
 DPI 15.6 Is Ready to Download   - wingclip - 10/03/2020 04:14 PM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 10/03/2020 06:00 PM  
 DPI 15.6 Is Ready to Download   - wingclip - 10/03/2020 07:53 PM  
 DPI 15.6 Is Ready to Download   - harpalus - 10/05/2020 11:58 PM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 10/06/2020 02:34 PM  
 DPI 15.6 Is Ready to Download   - bmac - 10/10/2020 11:13 AM  
 DPI 15.6 Is Ready to Download   - tjbolch - 10/11/2020 03:43 PM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 10/11/2020 06:10 PM  
 DPI 15.6 Is Ready to Download   - Dr. C - 10/15/2020 05:27 PM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 10/15/2020 07:46 PM  
 DPI 15.6 Is Ready to Download   - Buta - 10/20/2020 08:07 PM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 10/21/2020 10:19 AM  
 DPI 15.6 Is Ready to Download   - carningli - 10/22/2020 04:56 PM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 10/23/2020 03:24 PM  
 DPI 15.6 Is Ready to Download   - roddy100 - 10/27/2020 08:24 AM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 10/27/2020 03:46 PM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 10/27/2020 03:54 PM  
 DPI 15.6 Is Ready to Download   - cripp7 - 10/27/2020 05:01 PM  
 DPI 15.6 Is Ready to Download   - Lunis Orcutt - 10/27/2020 06:13 PM  
 DPI 15.6 Is Ready to Download   - Dusty_Dingo - 10/27/2020 11:32 PM  
Keyword
 09/11/2020 01:59 PM
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Lunis Orcutt
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Special thanks to Monkey8 for originally announcing the release of DPI 15.6. We wouldn't normally create another thread but we promised everyone that we would pin this announcement to the top of the Dragon forum for 64 Days so that everyone gets a chance to download DPI 15.6, which is a full free download for DPI 15 users. As Monkey8 noted, Nuance hasn't gotten around to Microsoft certifying Ver. 15.6 so you will receive all kinds of warnings you can ignore.

 

Nuance has ordered us to removed the Ver. 15.6 links from this forum so some of these posts may be somewhat confusing. You can rearch us at  Support@KnowBrainer.com  with additional questions


In our opinion, the 3 most important improvements are significantly improved stability, Office 365 (2019) compatibility and the new WinWrap Basic scripting engine which is the same scripting engine we use in KnowBrainer 2017 (w/2020 AI Commands). That means most of the commands we have been sharing here will finally work  


PS: We have updated our manuals and PDF files so if you have already received a download from us, you can just use your previous email. We have hopefully finished updating the KnowBrainer Public Toolbox. Please let us know if KnowBrainer or Nuance have fumbled because it's a new game and at this point, everything is only a few minutes old. Please contribute because we cannot currently test DPI 15.6 because we are using DPG 15.6.





 



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 09/11/2020 08:09 PM
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bmattlin
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Downloaded but can't activate. Windows Defender won't let me.
 09/11/2020 08:17 PM
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Matt_Chambers
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Originally posted by: bmattlin Downloaded but can't activate. Windows Defender won't let me.

click on "More" or something like that on the Defender screen, and then you can instruct Windows to permit the installation.

 09/12/2020 01:25 AM
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Lunis Orcutt
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Matt, 

 

You are right about the warnings. There are 3 sets of Microsoft warnings that need to be dealt with. We have updated our installation guides and the KnowBrainer Dragon Installation/Training Guide, with pictorial details. This is precisely why we send our customers emails that link to the same PDF which is continuously updated; especially now. DPI 15.6 was theoretically ready in mid July and while we can appreciate the time it took to tweak, we don't understand why Microsoft certification was ignored. We experience the same problems with DMPE 4 and thought these types of housekeeping issues would be resolved.

 



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 09/13/2020 07:29 PM
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G.J. Premo
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If I bought DPI 15 from KnowBrainer, should I have recently received an email with a link to the installation manual now that DPI 15.6 has been received? 

I haven't received such an email.

 09/11/2020 10:09 PM
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mppcarey
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Will 15.6 be released for DMPE?



-------------------------

Dragon Medical Practice Edition 4.3; Dragon Capture, Speechproductivity & Knowbrainer 2017

 09/12/2020 01:28 AM
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Lunis Orcutt
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mppcarey,

 

Nuance doesn't give out ETA's on anything 



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 09/12/2020 02:11 AM
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harpalus
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First Freeze with DPI 15.6

 

I just had my first freeze with DPI 15.6 which I installed earlier today without any reported problems. When I was previously using DPI 15.3 I found that it was very unwise to have Microsoft outlook open while I dictated into another program. The reason was that just having Microsoft outlook open while I was working with DPI 15.3 and dictating into a different program would produce freeze after freeze. The freezing was a problem for many months.

Today I worked for approximately 4 hours with DPI 15.6 while Microsoft outlook was open but was not being used. I was working with Microsoft Word, Microsoft edge, and several PDF files. I had noticed that DPI 15.6 was starting to become somewhat slower in operation and was starting to shut things down for the day and had closed all of the PDF files.

When I gave a command to open an Internet site, Microsoft outlook either closed itself or was crashed by DPI 15.6. I had the task manager open and observed that even after Microsoft outlook no longer appeared as open on the taskbar both it and the spelling window of DPI 15.6 were each using slightly more than 19% of my CPU during the freeze. After the freeze ended, Microsoft outlook vanished from the task manager screen.


There still is something negative occurring between Microsoft outlook and DPI 15.6. Just having Microsoft outlook open while I worked in different programs resulted in the freeze that crashed Microsoft outlook and resulted in the task manager showing that both Microsoft Outlook and the spelling window of DPI 15.6 were each using slightly more than 19% of the CPU each.

 

The Microsoft Outlook that I use is part of Microsoft 365. The Microsoft 365 program was reinstalled by a Microsoft technician just a few days ago because the use of DPI 15.3 seem to have corrupted the previous installation of 365. The technician found it necessary to manually uninstall the old 365 and reinstall the suite again. Before the above freeze, DPI 15.6 was working absolutely perfectly and seemed to execute commands more rapidly than before.

Dell XPS computer purchase July 2019

CPU:       Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz- turbo mode up to 3.7 GHz

Cores / Threads: 8 / 8

Cache:          2048 KB L2 / 12288 KB L3

Physical Memory: 32573 GB Total / 25899 GB Available / 20 % Used

Operating System:     Microsoft Windows 10 Home

OS Platform:    Win32NT

OS Version:     6.2.9200.0

OS Language:    en-US

 

 

 

 



-------------------------

GaryN



 09/13/2020 03:11 PM
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mppcarey
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I realize they do not give out ETA. By chance have you been testing the dragon medical personal edition with 15.6? I think you might be able to answer that one.



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Dragon Medical Practice Edition 4.3; Dragon Capture, Speechproductivity & Knowbrainer 2017

 09/12/2020 05:48 AM
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TomTom
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Lunis,

Any idea when and where i can download the DPI 15.6 german version? I have downloaded the file you provided. But i can't upgrade with it (Error: "An upgrade of the currently installed version is not possible...") and if you uninstall DPI 15.3 beforehand, it will only install the english version.



 09/12/2020 10:19 AM
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damonlynch
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Thanks for providing the download, Lunis! That's very kind of you, and I greatly appreciate it (as I'm sure many others do).

The upgrade from 15.3 ran smoothly. I'm not sure why it insisted on rebooting the computer just to run the installer. That's not something I've ever seen before, with any product. And lo and behold, when I did that, it asked to reboot again when I reran setup.exe, which I must admit I simply ignored.

It's bizarre that in 2020, Nuance insist on opening Internet Explorer to register their product, instead of the default browser!

My only regret is that I didn't have access to this version while I was writing my doctoral dissertation. I found 15.3 to be barely usable in Microsoft Word due to the limitation of only being able to have one document open at a time. So in this respect alone, this version promises to be a massive usability improvement.

On the other hand, like other programs I rely on (EndNote, Adobe Acrobat), NaturallySpeaking 15.6 still struggles with large Word documents, i.e. documents that are several hundred pages in length. Dragon is just so slow under such circumstances. That's probably a performance limitation in the interface Microsoft provides to third-party application developers, as EndNote bibliography and Acrobat PDF generation from within Word are also painfully slow. I wasn't expecting version 15.6 to fix its performance problem in Microsoft Word, and indeed it hasn't.
 09/12/2020 11:56 AM
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Jomark
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I have just downloaded DNS 15.6 from the KnowBrainer link and installed it by following the instructions contained in the KB Dragon manual for the installation of DNS 15.6.
I followed instructions to the letter including uninstalling my current version DNS 15.3 and I was surprised to see how many files and applications connected to DNS that had to be closed before uninstallation could be completed.

Having now installed DNS 15.6 and changing K889 to K809, as well as selecting deferring activation for seven days. I launched DNS 15.6 but the Dragon Activation Product windows did not appear but went straight into opening the program. I then clicked on About Dragon and the splash screen came up showing my serial number as K809 and the version as 15.6. I then had some difficulty in getting rid of the splash screen but eventually it disappeared.

So far, I have been able to dictate into Microsoft Word without any prior problems but when I give the command sleep mode, it is recognised as such and the verbal response is "sleeping" but DNS does not go to sleep.
My question is: will I have to wait seven days before the activation windows appear.
Also, why is sleep mode not working?
I have not yet reinstalled my personal commands or vocabulary.

-------------------------

Jomark


 


DPI 15.6?, KB2017, SpeechStart+, MS Office 2019 Professional, Windows 10 Pro

 09/19/2020 05:50 AM
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Jomark
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Originally posted by: Jomark I have just downloaded DNS 15.6 from the KnowBrainer link and installed it by following the instructions contained in the KB Dragon manual for the installation of DNS 15.6. I followed instructions to the letter including uninstalling my current version DNS 15.3 and I was surprised to see how many files and applications connected to DNS that had to be closed before uninstallation could be completed. Having now installed DNS 15.6 and changing K889 to K809, as well as selecting deferring activation for seven days. I launched DNS 15.6 but the Dragon Activation Product windows did not appear but went straight into opening the program. I then clicked on About Dragon and the splash screen came up showing my serial number as K809 and the version as 15.6. I then had some difficulty in getting rid of the splash screen but eventually it disappeared.

The Registration page came up this morning (after 7days) and after filling it in I was asked to log in. However, already having a Nuance account I logged in and filled in the correct K889A serial number only to be told that it was already registered in 2016.

My question Lunis is: as my splashscreen now shows the serial No as K809A in accordance with your installation instructions, must I now register the serial No as K809A?



-------------------------

Jomark


 


DPI 15.6?, KB2017, SpeechStart+, MS Office 2019 Professional, Windows 10 Pro

 09/19/2020 03:09 PM
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Lunis Orcutt
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The registration page automatically comes up 7 days after you install Dragon and don't register. Registering is NEVER Required and as you pointed out, you are already registered. In our opinion registering is pretty much a waste of time. After the 7  day reminder pops up, click “don't remind me again”. When you register, you  give Nuance permission to spam you and did you notice that they didn't tell you about the official release of Ver. 15.6, the most important message?

 

It doesn't matter what your splash screen  displays. If you had installed DPI using the fake serial number like K809A-G00-0000-0000-00 Dragon would be displaying that number rather than the real activation serial number, as it should. We find it interesting that the Group versions of Dragon no longer display a serial number.



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 09/12/2020 12:29 PM
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sterlingtimes
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Had a little trouble with "Entry Point Not Found ... dd10axa.dll".

What is the relevance of that file?
 09/12/2020 07:03 PM
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LexiconCode
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Originally posted by: sterlingtimes Had a little trouble with "Entry Point Not Found ... dd10axa.dll". What is the relevance of that file?

I get the following error that similar when putting DIP in icon tray only mode. Dragon toolbar disappears. Right clicking an icon I am given the option to "minimize/open" toolbar. opening the settings "Appearance" again it looks like it hasn't saved and "modern" is selected instead of icon tray only mode.

 

 09/12/2020 07:04 PM
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LexiconCode
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 09/13/2020 12:53 AM
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Grandslam
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I had the "Entry Point Not Found" error also. Rebooting fix the error for me.
 09/13/2020 03:52 AM
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monkey8
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Originally posted by: TomTom Lunis, Any idea when and where i can download the DPI 15.6 german version? I have downloaded the file you provided. But i can't upgrade with it (Error: "An upgrade of the currently installed version is not possible...") and if you uninstall DPI 15.3 beforehand, it will only install the english version.

 

You can download the German version 15.6 from the nuance portal at the following location:

 

https://esd.nuance.com/app/de/register

 

All copies of DPI we sell to clients are purchased through our nuance European distributor and we don't have any problems downloading any client software from the portal above and the client always has direct access to download from Nuance. Not sure why Lunis's activation code can't download. If you have problems I suggest you talk to your vendor of DPI.

 

 



-------------------------

 09/13/2020 04:54 AM
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TomTom
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Hello Lindsay,

I have already tried this link and I get the following error message:

 

"We regret to inform you that with this serial number a download of the software was tried 5 times. Please contact our customer service at this number:..."

I have sent an e-mail to the customer service with the request to reset the whole thing. The seller from whom I bought Dragon also only provides me the following link: "https://esd.nuance.com/app/".


It would have been great if someone could have provided me with a direct link. Then I wouldn't have to wait 2-3 days for an a reply.

Thanks a lot anyway!

Best wishes,

Caglar






 09/13/2020 05:21 AM
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monkey8
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Didn't realise it was you Caglar, email me. support@pcbyvoice.com



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 09/13/2020 01:36 PM
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Lunis Orcutt
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                    Welcome (See Mission Statement)

 

Oddly enough, North American end-users are running into the same brick wall. After a few frustrating attempts, we contacted Nuance Level III support, (only available to the Dragon reseller channel) downloaded and uploaded English DPI 15.6 to our server which resides on a 5 Gb server farm. We added a public direct download link to our opening post but should have additionally noted that it is the English version; our bad. Don't count on receiving an email response from Nuance US or UK corporate but we brought this to their attention yesterday and they are working on it. Also note that all Nuance programmers, developers and Web masters are shuttered so all work has been made considerably more difficult and may take longer than usual.  We believe all US and UK resellers have access to Ver. 15.6; although most are probably not yet aware. It usually takes Nuance a few days to weeks to inform their VAR channel.



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 09/13/2020 04:19 AM
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monkey8
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as Monkey8 noted, Nuance hasn't gotten around to Microsoft certifying Ver. 15.6 so you will receive all kinds of warnings that you can ignore.

 

In terms of signing desktop application executables there are several types of certification available:

 

OV (Organisation Validation): which confirms the existence of the organisation and until recent Windows update (1903 I think) allowed you to bypass the defender screen and come straight up with the installation wizard. However Microsoft changed that with the Windows update so you now need to have the second form of verification as detailed below.

 

EV (Extended Validation): from Windows update 1903 forwards Microsoft will display the defender screen unless you have an extended validation certificate which involves a hardware key attached to your computer. It involves additional checks on your company. For some reason nuance have not yet updated to EV certification.

 

Thousands of installation packages are now faced with the same issue where the vendor needs to update to EV certification to avoid the defender screen.



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 09/13/2020 05:39 AM
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Grandslam
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Any idea about how long it might take Nuance to obtain verification from Microsoft? I'd prefer to wait until this occurs before trying to convince my IT department to apply the update. Do you think it would be days/weeks?

 09/13/2020 06:01 AM
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monkey8
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Originally posted by: Grandslam Any idea about how long it might take Nuance to obtain verification from Microsoft? I'd prefer to wait until this occurs before trying to convince my IT department to apply the update. Do you think it would be days/weeks?

 

 

Sorry I have no idea. However the certificates just validate the organisation and you can be pretty sure the install will be fine but then that is up to your organisation. I'm surprised Nuance have not sorted out by now. However there could be all sorts of issues involved in achieving this for an organisation the size of nuance that none of us are aware of.



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 09/13/2020 08:36 AM
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Mphillipson
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Since upgrading to DPI 15.6 I'm experiencing a problem with modal windows in Visual Studio.

 

For example if I try to add a new item I get cut-off from dictation. And the following dialog box appears.

 

Obviously it is impossible to respond to this with voice recognition unless I use a keyboard shortcut and open window speech recognition as a workaround.

 

https://www.screencast.com/t/nrbbULH3TJnK154



-------------------------

Thanks Mark


 


 


 


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Video Examples of Coding by Voice

 09/13/2020 02:28 PM
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Kelray
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I seem to be having a different problem from anything I have seen here after the upgrade to 15.6. I want through the installation of the upgrade and everything worked fine, but now I have the problem with every time I try to use the mouse grid I get an error message and and it freezes DPI up. The only way I can get it to work is to restart it.
The first error message I get is:

interpreter received unexpected or boring signal

Then on top of the error message I have gotten 2 different error messages while I was trying to figure out what was going on.

Fatal exception in interpreter
under details it says "at line 13 and script natspeak-dvc"

Fatal exception in interpreter
under details it says "at line 21 in script MyCommands"

Actually to make it perfectly clear when I just say mouse grid everything works fine. As soon as I say a number to go to that area I get the error messages.
I tried using the KnowBrainer command "MouseGrid Screen" just to see what would happen and I get the same error message.

I hope somebody has some idea what might be going on here. Thank you very much in advance for any ideas you might have.

Raymond
 09/13/2020 04:23 PM
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Lunis Orcutt
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No MouseGrid changes have been applied to DPG 15.6 and we suspect DPI 15.6. Our unqualified quess is that when Nuance realized that DPI 16 was no longer around the corner and couldn't be dangled as a marketing offering, they realized that they had to fix DPI as they previously did in DMPE and DPG. DPI 15.3 users experienced stability issues, limited compatibility with Microsoft 365 (2019) and an out of date scripting engine. We cannot test DPI 15.6 but we have verified DPG 15.6 has no problem with Dragon's MouseGrid or KnowBrainer's MouseGrid Screen commands.



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 09/13/2020 05:35 PM
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Kelray
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I guess the only thing I can think of is to go back to DPI 15.3. Will I need to use the Dragon on installer to wipe out everything before I reinstall 15.3? I know I have to backup all my commands in the Command Browser and backup my user profile if I don't want to create a new one. I just want to make sure there isn't something special I need to do in order to revert back to DPI 15.3.

Thank you very much

Raymond

 09/13/2020 06:25 PM
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Lunis Orcutt
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In our opinion the correct answer is to identify and eradicate the actual culprit rather than performing the equivalence of cutting off a finger. If DPI 15.3 was not in critical need of service, Nuance never would have issued the Ver. 15.6 fix. In our opinion, even if you have to go the sledgehammer route of reformatting your computer, we think you would be better off then going to the trouble of exporting your vocabulary and commands, uninstalling Ver. 15.6, installing Ver. 15.0, upgrading to 15.3, creating a new user profile (you will not be able to open your Ver. 15.6 profile) and importing your previous vocabulary and commands... who is to say that your current problem doesn't go away. We are betting that there's a fair chance you will still have the same problem in Ver. 15.3. That damage may have even been inadvertently caused by the Ver. 15.6 installation rather than the application.    


Before taking a sledgehammer approach, you might consider killing each of your utilities, one at a time, until you hopefully locate the culprit. We don't think Dragon is the problem unless other end-users begin complaining about the same issue.



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 09/13/2020 09:55 PM
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brooklyn cabin
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Hi Lunis,

Thanks so much for sharing and explaining the updates. You mentioned that you updated the installation guides to include 15.6. Where would I find that? The link you have to the installation/training guides takes me to the KnowBrainer store where I could buy it, however I purchased Dragon 15 from KB already and just need any additional instruction specifically for 15.6.

Best,
Dan



-------------------------

 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 

 09/14/2020 01:40 AM
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Lunis Orcutt
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We are not set up to contact previous customers without contacting all of them at the same time, which includes microphone customers etc. It would take us several hours to manually perform this function. This is why we tell our customers that saving our original email is critical. It contains all of the information you're looking for and is up to date forever. These emails do not include a lot of information but they do include a link to a PDF file that is continuously updated to other items like manuals and utilities. The DPI 15.6 manual has been updated nearly daily. If you have lost your email, contact us at support@knowbrainer.com for a copy. We have a command that makes quick work of that particular chore. As you might imagine, we have been out straight from 9 AM to 1 or 2 AM every day, as you can see by the time of this post.



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 09/14/2020 05:40 AM
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As it would most likely have taken a long time to notifiy every customer, I went back to my latest purchase email and voila, downloading the Dragon maual worked and it is the latest version.

I followe the instructions to the letter and DPI15.6 installed.

I also found that although I exported my commands and vocabulary I did not have to re-import them as they were already there when I started DPI15.6



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Jomark


 


DPI 15.6?, KB2017, SpeechStart+, MS Office 2019 Professional, Windows 10 Pro



 09/14/2020 08:26 AM
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wheels496
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I debated whether to put this problem here or the issues thread. I chose here because there has already been some discussion of the mouse grid issues.

Based on some testing in the past few minutes, mouse grid works fine, if you issue single numbers. As soon as you trying to say more than one number, that is when Dragon appears to crash and is only recoverable by ending it in the task manager and relaunching it.

Same issue on another pc.



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DPI 15.3



 09/14/2020 11:31 AM
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sterlingtimes
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I can consistently replicate this mousegrid "fatal exception". I cannot then correct matters by using the Task Manager: instead I need a restart.

 

I also have a problem with the Dragon Web Extension in Edge. I think that I may have fixed this.



 09/14/2020 11:32 AM
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wheels496
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Mphillipson-I am having the same issues as you reported above regarding visual studio.

Given this problem and the mouse grid problem, I am considering going back to 15.3.

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 09/18/2020 03:11 PM
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Mphillipson
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yes I'm considering doing that myself



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Thanks Mark


 


 


 


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Video Examples of Coding by Voice

 09/14/2020 11:49 AM
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sterlingtimes
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I think that I have resolved the Dragon Web Extension in Edge by checking the "do not ask me again" box. Once at box is ticked, it is no longer necessary to Activate the extension because Activate is greyed-out.
 09/14/2020 06:29 PM
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Lunis Orcutt
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You can optionally accept the extension and then deactivate it. This gives you the option of re-enabling it in the future. 


We would hate to see anyone go back to Ver. 15.3 because there are a number of penalties. 
We have also noted that most end-users are not experiencing these issues. You might want to look for a another culprit, before rolling back.



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 09/15/2020 06:49 AM
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wheels496
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I have just created a new user profile and the mouse grid problem still exists-I can dictate individual numbers but as soon as I train dictate 2 or more numbers at once-Dragon crashes!

Can we establish whether this is just some users or all 15.6 individual users?

Thanks



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DPI 15.3



 09/15/2020 08:45 AM
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sterlingtimes
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HeardWord commands containing MouseGrid and more than one number also crash the system, e.g. HeardWord "MouseGrid","one","two","three","four"

 09/15/2020 08:53 AM
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Matt_Chambers
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Originally posted by: wheels496 I have just created a new user profile and the mouse grid problem still exists-I can dictate individual numbers but as soon as I train dictate 2 or more numbers at once-Dragon crashes! Can we establish whether this is just some users or all 15.6 individual users? Thanks

 

I just tried it and Dragon crashed.

 09/15/2020 09:10 AM
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wheels496
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Unfortunately, with some difficulties I have downgraded back to DPI 15.3.

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 09/15/2020 10:03 AM
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monkey8
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Originally posted by: wheels496 I have just created a new user profile and the mouse grid problem still exists-I can dictate individual numbers but as soon as I train dictate 2 or more numbers at once-Dragon crashes! Can we establish whether this is just some users or all 15.6 individual users? Thanks

 

I think it is pretty much across the board. I hadn't seen it up until now because I don't use these commands. Sorry to hear that you have gone back to 15.3, can you really not just survive with MouseGrid with one number or MouseGrid Window with one number?

 

 



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 09/15/2020 10:29 AM
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wheels496
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I think it is pretty much across the board. I hadn't seen it up until now because I don't use these commands. Sorry to hear that you have gone back to 15.3, can you really not just survive with MouseGrid with one number or MouseGrid Window with one number?

The problem was remembering to only use one digit at a time. I did try to look at the mouse grid commands to see whether I could change so it would only accept one digit at a time but I don't think that was possible. For example, even though I know about this problem, within 20 minutes of starting this morning I had crashed Dragon by dictating more than one digit!

Obviously each time I am ending Dragon and restarting, that involves mouse work!

Given that there is also an issue with the add new file dialogue box, in visual studio, I took the decision to go back (hopefully only temporarily).

The drawback of working from home is obviously I cannot call on colleagues to do some keyboard/mouse work for me! (Although I do wonder whether you can get past the dialogue box problem with a macro-shamefully as a programmer I do not resort to developing many voice command shortcuts).



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 09/15/2020 11:49 AM
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Lunis Orcutt
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We can also confirm that attempting to deploy multiple numbers in the Dragon MouseGrid feature freezes Dragon 15.6 and additionally freezes every active application with a Dragon Add-in; resulting in having to End Task all of these apps in the Task Manager  We previously only tested one movement. Our apologies for not fully testing the MouseGrid.



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 09/18/2020 12:07 PM
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dudethatsmyrib
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Lunis, I saw this post and it inspired me to write a Better Business Bureau review for you. Thank you so much for the time, effort, and soul you put into your work. Take care
 09/18/2020 05:12 PM
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PG LTU
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MouseGrid fixed perhaps and certainly improved
http://www.knowbrainer.com/forums/forum/messageview.cfm?catid=4&threadid=34873



-------------------------




PG





Remember folks, my comments and this forum are for entertainment value only, please, no wagering or other reliance on the contents herein.  I permit no commercial use of my ideas (whether expressions or embodiments) without my written consent.



 09/18/2020 09:45 PM
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Don Macnaughton
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Alas, I installed 15.6 from the KnowBrainer website. But the insertion point jumps to the bottom of the screen and inserts there whenever I dictate. I uninstalled it and reverted to 15.0. (I have the disk.) Version 15.3 doesn't work for me either.

Here's my document setup in case Nuance engineers are interested: I'm working in a 160-page two-column Word document using up-to-date Microsoft 365. The top, bottom, inside, and outside margins are 0.75", 0.5", 0.75", and 0.75". (Mirror margins are turned on.) The column widths are 3.4" and the spacing is 0.2".

I'm working on a 4K monitor and I edit documents in Page Layout view with the document sized to fill the screen vertically. Many of the pages have short columns, terminated by column breaks.



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Don Macnaughton



 09/20/2020 08:47 PM
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harpalus
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I'm working in a 160-page two-column Word document using up-to-date Microsoft 365. The top, bottom, inside, and outside margins are 0.75", 0.5", 0.75", and 0.75". (Mirror margins are turned on.) The column widths are 3.4" and the spacing is 0.2".

DPI would probably even have problems with a single column 160 page long document. You need to divide the document into a series of files no longer than perhaps 40-50 pages each and work on each of them individually. It might be best to initially have just a single column in each file. When you are finished, you can combine the individual files into a single document. Microsoft Word used to have a feature for allowing people to make a master document that links to the individual documents and can print them out as a single unit. However, I have been unable to find that feature in my Microsoft 365 program. I’m writing a book and have more than 100 different files – it’s going to be long – and will have to find a way of dealing with the long document after I have finished all of the writing. DPI simply doesn’t work properly with long documents, and I expect that the problems you have relate both to the length of your document into the fact that you have two columns.


 

 



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GaryN

 09/21/2020 10:40 AM
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Don Macnaughton
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Originally posted by: harpalus I'm working in a 160-page two-column Word document using up-to-date Microsoft 365. The top, bottom, inside, and outside margins are 0.75", 0.5", 0.75", and 0.75". (Mirror margins are turned on.) The column widths are 3.4" and the spacing is 0.2".

 

DPI would probably even have problems with a single column 160 page long document. You need to divide the document into a series of files no longer than perhaps 40-50 pages each and work on each of them individually. I

 

 

Thank you, Gary. But DPI 15.0 has no problems with the document though I have to be careful to avoid freezes, which can last as long as a minute or two.



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Don Macnaughton



 09/21/2020 11:19 AM
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Lunis Orcutt
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Don,

We just want to point out that in Nuance's and our opinion, Ver. 15.0 was a disaster and should not of been released until what we now refer to as 15.3, was ready. Now you are 2 free releases behind. Nuance never makes a patch or an incremental update unless they feel it is critical. We recommend installing the DPI 15.6 Download



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 09/25/2020 10:54 AM
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Don Macnaughton
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Originally posted by: Lunis Orcutt Don, We just want to point out that in Nuance's and our opinion, Ver. 15.0 was a disaster and should not of been released until what we now refer to as 15.3, was ready. Now you are 2 free releases behind. Nuance never makes a patch or an incremental update unless they feel it is critical. We recommend installing the DPI 15.6 Download

 



Thank you Lunis. However, I've tried both 15.3 and the DPI 15.6 download and they both fail for me, with the insertion point jumping to the wrong place and therefore text being inserted in the wrong place. Version 15.0 is fine on my computer though it sometimes freezes. I've learned how to (mostly) avoid the freezes. I give more details about my (large) document and layout in my September 18 message.



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Don Macnaughton

 09/21/2020 12:48 AM
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cloverdavid
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Disaster! I downloaded the DNS 15.6 update from thise site and began the installation. At some point, an error message box popped up saying that a particular file was invalid and that the installation would have to be aborted. Before I can do anything, including writing down the name of the invalid file, the installation aborted. The last words I saw were "Rolling back." I assumed that meant that the installation was rolling back to my original DNS 15.3 setup. Instead, what happened was that my entire DNS directory and every semblance of DNS 15.3 was deleted from my computer! Fortunately, I make an image of my hard drive every night (using Macrium Reflect) and was able to restore my computer to its earlier state, losing very little data that I had entered after the image was made and before the 15.6 installation was started.

I have no idea what happened or why an aborted installation would completely remove DNS from my computer. I do not intend to try to install 15.6 until I can be assured that the DNS 15.6 update won't do this.

Anyone else have this problem?

David

 09/21/2020 10:32 AM
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Edgar
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Originally posted by: cloverdavid Disaster! […] Anyone else have this problem?

I experienced something similar (and had also started the install immediately after taking a disk image - fortunately). For me the message box hung around long enough for me to do a "window image grab". In my case it was a "permissions" problem - the installer did not have write access to the Start folder (maybe a signing/certification issue?). I fixed the problem and tried the install again. This kept repeating - every time the installer tried to create a folder somewhere the OS blocked the attempt and rolled back. I took image grabs of quite a few of these (which I sent off to Lunis after I got everything installed). I eventually recognized the common thread - failure to create a folder - the message boxes offered a "Retry" button so I created each folder as specified in the message box then clicked the "Retry" button. This work but was tedious. I tried 15.6 for three days (trying hard not to put any data on my C:\ drive), found it to be way too buggy for me to use, then reinstalled the disk image.

The inability to start things on the desktop by saying "start…" was the straw that broke the camel’s back. In the long run though, having about half of my commands (at this point almost all KnowBrainer) fail to perform (as they did just fine in 15.3) would have been enough for me to abandon 15.6.



-------------------------

-Edgar
DPI 15.3, 64-bit Windows 10 Pro, OpenOffice & Office 365, Norton Security, Shure X2U XLR to USB mic adapter with Audio Technica DB135 vocal mic, Asus X299-Deluxe Prime, Intel Core i9-7940X (14 core, 4.3 GHz overclocked to 4.9 GHz), G.SKILL TridentZ Series 64GB (4 x 16GB) DDR4 3333 (PC4 26600) F4-3333C16Q-64GTZ, NVIDIA GIGABYTE GeForce GTX 1060 GV-N1060G1 GAMING-6GD REV 2.0 6GB graphics card with 3 1920x1080 monitors

 09/21/2020 11:07 AM
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Lunis Orcutt
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David,

When installing major utilities, ALWAYS reboot your computer and run as few applications as possible. Don't give up. Failing to install and removing DPI 15.3 from your computer are 2 things that shouldn't have happened and probably related.



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 09/21/2020 03:04 PM
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Gator5000e
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It would really be nice if Nuance had a reasonably accessible support page where you could find, and even download, updates. There is nothing on the Nuance site about this, or any other, update. I know this isn't a Nuance support site, but it's the ONLY place I have found where you can get any kind of information on Dragon updates and issues (and thank you for that). Nuance tech support? The last time I tried that they charged me $25 for nothing, in essence.
 09/21/2020 10:48 PM
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Dr. C
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What is the likelihood that waiting until Nuance has obtained certification from Microsoft will result in a less cumbersome install process? I am doing as well as ever on DPI 15.3. That is not to say that I have not had trouble with that, but I'm managing and am not eager to go through all the hassles that people are having.

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David Collier


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 09/22/2020 12:09 AM
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Lunis Orcutt
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Non-Microsoft certification takes about 3 extra seconds to work around. We don't consider it a determinant but we have pictorially detailed the installation process in KnowBrainer Dragon Installation/Training Guide, which is complementary to our Dragon customers.



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 09/23/2020 10:11 PM
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wingclip
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Hi Folks and thank you Lunis!
It's been a while since I posted here but I recently finished a 'from-scratch' computer build and installed Windows 10 64bit Pro. However, my other desktop, (and the one I presently use, for lack of familiarity with Win 10), is still Windows 7 64bit Home edition.

I will be upgrading that computer with Win 10 64bit Home edition, (I had to buy the full Win 10 Pro version because you can't upgrade to 10 Pro from a system that had 7 Home version).

However, I'm going to download the 15.6 upgrade and save it to a drive for now. I have my previous build setup as a 'bare-bones' bench system because even though I tried to keep my Win 7 O/S drive as a dedicated O/S drive ONLY, I was forced to install some programs to that drive over the years.

I need to get some programs from that drive and I think I may have installed my Dragon 15 to that drive as well. I'm going to need to uninstall Dragon 15.3 from that computer and reinstall it to the new Win 10 Pro system and then perform the upgrade to 15.6.
This is all just an FYI but if you think I may have trouble reinstalling DNS 15 in Windows 10, (I purchased it from you as an upgrade from DNS 13 back in 2018), please let me know.

I'm a little concerned with the fact that I purchased the DNS 15 for Windows 7 back in 2018 and it may have a conflict with installing to Win 10.

However, I'm not too worried because I don't think Win 10 was around back then, at least, not well circulated... Maybe I'm wrong, but I'm guessing that there shouldn't be any problem taking DNS from Win 7 Home to install in Win 10 Pro.

Anyway, thanks again,

Rich



-------------------------

Win 10 64bit Pro/ DNS 15 Pro/ AUSU ROG Max XII Formula/ i7-10700K/ EVGA RTX-2070/ X-Force Xtreem 16GB, 3600MHz (2x8GB)/ EVGA 1300W PSu

 09/26/2020 01:44 AM
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Originally posted by: wingclip

 

I'm a little concerned with the fact that I purchased the DNS 15 for Windows 7 back in 2018 and it may have a conflict with installing to Win 10.

 

However, I'm not too worried because I don't think Win 10 was around back then, at least, not well circulated... Maybe I'm wrong, but I'm guessing that there shouldn't be any problem taking DNS from Win 7 Home to install in Win 10 Pro.

 

Anyway, thanks again,

 

Rich

 

I know your question is directed at Lunis but it seems you are basically worried about installing Dragon in Windows 10. Just to say that most people on here are using Windows 10 with Dragon and have no problems installing it or reinstalling.

Just a note to say that when you are uninstalling your Dragon from the Windows 7 computer, make sure you are online so that you don't lose an activation. It then is just a simple matter of installing on the new computer And activating, There shouldn't be any problem



-------------------------

DPI 15.3, XPS 9575,  Intel Core i7, 16gb ram, 1TB SSD. Sennhesser ME3,  Philips Speechmike Premium 3500, Windows 10, Office 2016.

 10/03/2020 04:26 PM
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wingclip
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Originally posted by: supee
Originally posted by: wingclip

 

 

I know your question is directed at Lunis but it seems you are basically worried about installing Dragon in Windows 10. Just to say that most people on here are using Windows 10 with Dragon and have no problems installing it or reinstalling.

Just a note to say that when you are uninstalling your Dragon from the Windows 7 computer, make sure you are online so that you don't lose an activation. It then is just a simple matter of installing on the new computer And activating, There shouldn't be any problem

Thanks, it went well.



-------------------------

Win 10 64bit Pro/ DNS 15 Pro/ AUSU ROG Max XII Formula/ i7-10700K/ EVGA RTX-2070/ X-Force Xtreem 16GB, 3600MHz (2x8GB)/ EVGA 1300W PSu

 09/24/2020 06:07 AM
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importantmatter..
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Hi,
I downloaded the EN link above and it installed 15.0 instead of 15.6. So I tried to purchase the guide for 20$, but did not receive a download link or the PDF via email. ?? What am I doing wrong here? Is the English download above in fact the 15.0 installer and not 15.6? The German download site does not work for me, my serial is not recognized.
Thanks,
Matt
 09/24/2020 11:56 AM
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Lunis Orcutt
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                   Welcome (See Mission Statement)

 

All orders in the KnowBrainer shopping cart are processed during business hours; even download manuals. We agree that manuals should be available for immediate download and apologize for not getting your order in a more timely fashion. We threw in a few extra perks and you should have your manual.

MAJOR UPDATE: Nuance has asked us to disable the current DPI 15.6 link because the left hand didn't know what the right hand was doing. Even the German version was temporarily released. Nuance has assured us that the official Microsoft certified release is coming soon. They are also working on a patch for the DPI 15.0/3 which will be accessible through the Dragon Help/Check for Updates menu, which cannot handle full releases. They are also aware of the MouseGrid issue and promised to fix it, in the next release which is due very soon.



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 09/24/2020 12:15 PM
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importantmatter..
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Thanks for the reply and the extras. I was surprised to have 15.0 (a downgrade from 15.3 in my case) installed on my system after running the installation I downloaded here under the link for 15.6 English. 

 09/24/2020 06:04 PM
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Lunis Orcutt
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With a little luck, you can at least upgrade to Ver. 15.3 by clicking Check for Updates under the Help menu. This is a critical patch. If that fails, you can reach out to us at Support@KnowBrainer.com for a direct link.



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 09/25/2020 06:48 AM
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This is what I get When I click Chek for Updates. Is this because I changed my key to K809 when installing?






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Jomark


 


DPI 15.6?, KB2017, SpeechStart+, MS Office 2019 Professional, Windows 10 Pro

 09/25/2020 11:00 PM
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Lunis Orcutt
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Don,

 

Dragon's Check for Updates menu just doesn't work all the time. That's when it's time to contact your favorite reseller and make it their problem at places like Sales@KnowBrainer.com



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 10/09/2020 12:44 AM
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techlaw
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It seems that the Nuance certification problem for DPI 15.6 has been automatically solved.

 

I downloaded the update the first day when Lunis posted the link, and tried to install immediately, but abandoned the installation when I saw Microsoft's warning about the program not being certified.  I then obediently waited to see an update promised to be posted by Lunis here (except that I checked every day, not every few days as suggested), but lost patience today, and decided to install the download anyway, prepared to ignore the warning when it appears.

 

Well, absolutely no warning occurred in the installation. I did an update (rather than a complete uninstall and reinstall cycle), and everything seemed to have worked just fine. Obviously, Windows certification check relies upon information external to the program itself. I believe it is just a matter of the Windows operating system automatically checking an online registry during the installation. Clearly, the registry has being updated.

 

But whether Nuance is going to soon release a different (and somehow improved) version of DPI 15.6, I do not know. All I know is that this one works for now.



 09/25/2020 03:43 PM
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lifeisgood
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Is there any upgrade to DPI15.6 for Spanish? My version is DPI15.3.
 09/25/2020 11:03 PM
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Lunis Orcutt
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LifeIsGood,

Only when it becomes available. English and German are released 1st. French and Spanish follow later no ETA



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 10/03/2020 04:14 PM
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wingclip
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Hi Folks,
Okay, there are quite a few posts in this thread and I tried to read as many as I could to get up to speed as to where we are at regarding the 15.6 version. Going by what Lunis posted on 10/1/20, it appears that Nuance wants to hold back DPI 15.6.

However, I downloaded and saved DPI 15.6 from this website sometime before the first, (September 23, 2020, to be exact), and I installed Dragon into my Windows 10 system last night.

Of course, I used the installer that I downloaded on the 23rd (before reading about the Nuance request not to release it anymore). When Dragon opened on my system after I installed it, I received a notification that there was an update to DPI 15.3. As instructed by the installation manual, I downloaded and saved the update and then rebooted the computer.

After the computer restarted, I installed the update and checked to see what version of Dragon I now had installed. Dragon says that I have DPI "15.3.000.06". I ran the "check for updates" but there were no more.

 

>>>PICTURE removed because it displayed the Dragon serial number.<<<

 

Frankly, I expected to see 15.6 installed and am surprised because I did use the download supplied by the KnowBrainer website. However, from what I'm reading in these posts, generally speaking, it seems that 15.6 isn't performing so good. 


I don't know why I didn't have DPI 15.6 installed even though I used the download I got on September 23, but at this point, I'm not so sure I want it anyway.

The fact that nuance asked KnowBrainer to cease publishing the latest DPI 15.6 link, does make me wonder if there may be some bugs in it. Keeping in mind that I'm basing that opinion after skipping around and reading six or seven of the user posts.

I'll try to read a few more get a better idea when I get a chance.
Rich



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Win 10 64bit Pro/ DNS 15 Pro/ AUSU ROG Max XII Formula/ i7-10700K/ EVGA RTX-2070/ X-Force Xtreem 16GB, 3600MHz (2x8GB)/ EVGA 1300W PSu



 10/03/2020 06:00 PM
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Lunis Orcutt
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You did not install Ver. 15.6. You installed Ver. 15.0. If you had not installed Ver. 15.0, you would not have been prompted to install the Ver. 15.3 patch. DPI 15.6 is a full installation; not a patch. The Dragon Check for Updates menu only looks for patches. Nuance has informed us that they will 'soon' officially release a Ver. 15.6 patch and full installation. As you know, Nuance is not permitting us to publicly offer a download from our server but oddly enough, Nuance has a direct download from their own support site  or you can reach put to us at  Support@KnowBrainer.com

Simply put, you are using Ver. 15.3; not 15.6. Nuance doesn't create an incremental update unless it's critical. Dragon R&D is very expensive. To name a few Ver. 15.3 bugs that were fixed:


1. Stability (all but eliminated 20 second freezes)
2. Microsoft 365 (2019) compatibility
3. Replacing SAX Basic scripting with WinWrap Basic (which is used to KnowBrainer)

The only bug we have run into is Dragon's MouseGrid feature which PG fixed and made considerably better.

Our apologies for changing the previous links to Ver. 15.0 downloads. We should just removed them as we have done now.



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 10/03/2020 07:53 PM
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wingclip
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Thanks, Lunis,
Yes, I came to realize the download I saved from the KB forums back on the 23rd was the main DPI 15 installer. I've always been quite satisfied with the DPI 15.3 and whenever Nuance decides to let KB release 15.6, I'll see what others think and decide if the update is something I should go with. It's like Windows 7, which wasn't broken and yet someone in MS felt it needed to be 'fixed'.

If it's anything like Windows 10 compared to Windows 7, the old adage; "if it ain't broke, don't fix it" comes to mind, IMO. It might have a nice, new, shiny, paint job, and some racing stripes on the fenders, but that 'ain't gonna to make it go any faster'.
Rich

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Win 10 64bit Pro/ DNS 15 Pro/ AUSU ROG Max XII Formula/ i7-10700K/ EVGA RTX-2070/ X-Force Xtreem 16GB, 3600MHz (2x8GB)/ EVGA 1300W PSu

 10/05/2020 11:58 PM
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harpalus
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2. Microsoft 365 (2019) compatibility

On my 2019 computer DPI 15.6 is not compatible with Microsoft outlook that comes as part of Microsoft 365.

If Microsoft outlook is open and I am working in a different program, I will pretty soon get a freeze that shows that Outlook is using 20% or more of the CPU. The freeze will go on and on. Typically I have to kill both Outlook and DPI 15.6. Of course if I dare to dictate within Outlook, the same sort of problem soon surfaces. I don't have this type of problem with other programs that are open or being used except that in one instance Knowbrainer produced a freeze that used slightly more than 40% of my CPU. The task manager showed that Knowbrainer was using that much CPU, and I had to kill Knowbrainer and DPI. At that time I had the Knowbrainer command window open and also had a command open in DPI. At that time my 2019 computer had the very latest command file for Knowbrainer. I've been very busy with some things and haven't had a chance to try and reproduce the problem with Knowbrainer and after transferring all of my commands into DPI haven't had many occasions on this computer to use Knowbrainer. With modern computers and modern software and umpteen drivers there are so many possible reasons why freezes could occur I suspect. A Dell computer that I purchased in 2013 works perfectly with Knowbrainer but is using a very old command file and I never have the Knowbrainer command editor open while DPI command browser is also open.

If I want to reply to a long email, I have to copy it into Microsoft Word so that I can be sure I respond to all points. Then I must close Outlook. Next I dictate a reply in Microsoft Word, open up Outlook and paste the reply into it.

Fortunately, I don't seem to have problems when dictating within Microsoft Word - but then I didn't before 15.6. DPI 15.6 has not been much of a fix for me. There were no errors when I installed it.

Dell XPS computer purchase July 2019
CPU: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz- turbo mode up to 3.7 GHz
Cores / Threads: 8 / 8
Cache: 2048 KB L2 / 12288 KB L3
Physical Memory: 32573 GB Total / 25899 GB Available / 20 % Used
Operating System: Microsoft Windows 10 Home
OS Platform: Win32NT
OS Version: 6.2.9200.0
OS Language: en-US

DPI 15.60.200.016

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GaryN

 10/06/2020 02:34 PM
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Lunis Orcutt
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KnowBrainer isn't the culprit in the Dragon super freeze; not to be confused with the Covid-19 SuperSpreader. When Dragon freezes, everything connected to Dragon, which includes Microsoft Word, WordPerfect, Outlook and KnowBrainer, also freeze because they are all hooked into Dragon. Having said that, we haven't had any problems with Outlook since upgrading to DPG 15.6. You might try uninstalling and reinstalling Outlook?

The KnowBrainer Editor/Command Browser is referred to as the Sidebar because it works differently and uses far less resources. It doesn't matter if the KnowBrainer Sidebar is open or not. We only run Dragon and KnowBrainer with the KnowBrainer Sidebar and the Dragon Command Browser open, so this shouldn't be an issue. The only current problem we are suffering is when creating or editing a global KnowBrainer command, it can take up to 20 seconds to deploy; the 1st time only. We just found out today that this problem is related to a Windows 10 update which is raising havoc with many other utilities; including Dragon. We are not certain but it's beginning to look like Microsoft Windows 10 may be the culprit. If it is, hopefully Microsoft will sort this out soon. Microsoft has been made aware of this issue by numerous programmers.



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 10/10/2020 11:13 AM
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bmac
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I have been using the DPI 15.6 update since Lunis made it available. Unfortunately, this update still is not free of bugs with Microsoft Office 365, especially Excel and I believe Outlook. I receive many of these errors from Windows error reporting. I hope Nuance is continuing to resolve these problems:

Description
Faulting Application Path: C:\Program Files (x86)\Nuance\NaturallySpeaking15\Program\natspeak.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: natspeak.exe
Application Version: 15.60.200.16
Application Timestamp: 5f1da27e
Fault Module Name: mfc110u.dll
Fault Module Version: 11.0.60610.1
Fault Module Timestamp: 51b50f28
Exception Code: c0000005
Exception Offset: 000a4dde
OS Version: 10.0.19041.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 4c24
Additional Information 2: 4c247cc41903f1a53c4ffe3a843adcfd
Additional Information 3: 0301
Additional Information 4: 0301b81d7ca6f58ed33409bd112eab15

Extra information about the problem
Bucket ID: 709b16fdfa4c5638297ba10950678688 (1836238334459348616)


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Bill
DPI 15.3, KB 2017, SpeechStart +, customized Desktop PC (Haswell i7 4770 3.4 gHz with 32 GB RAM), Windows 10 Pro 64-bit, 256 GB SSD, Philips SpeechMike Air 4000, Philips speech Mike 3500, SpeechWare 3-in-1 TableMike, MS Office 365 Professional and Microsoft Surface Pro 2017, Windows 10, 512 GB SSD, 16 GB ram, i7

 10/11/2020 03:43 PM
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tjbolch
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The version I downloaded does not work with MS Word 365.  Dragon opens and then closes.  I was able to dictate into dragon pad and cut and paste into Word 365.

Hope they fix it!

 10/11/2020 06:10 PM
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Lunis Orcutt
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Are you talking about Ver. 15.3 or 15.6? Ver. 15.6 should be fully compatible with Microsoft 365. Nuance fixed it and a few other major problems. If you're not using Ver. 15.6, check your email

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 10/15/2020 05:27 PM
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Dr. C
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How does one access the update from version 15.3 to version 15.6? I do not have the option under Help to check for updates. I have not found where to download the update from Nuance.

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David Collier


DPI 15.3, Sennheiser ME3, Buddy USB 7G, Windows 10 Pro 64-bit, MS Office 2016

 10/15/2020 07:46 PM
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Lunis Orcutt
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DPI 15.6 has not yet been officially released and will not show up in your DragonBar Check for Updates menu unless Nuance officially releases it as a Microsoft certified patch. We have emailed you a download

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 10/20/2020 08:07 PM
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Buta
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Could I get a link to the download, as well? I'm desperately hoping the new version fixes a nasty incompatibility with MemoQ, a translation software I use.
 10/21/2020 10:19 AM
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Lunis Orcutt
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                    Welcome (See Mission Statement)

 

Check your email.



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 10/22/2020 04:56 PM
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carningli
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Would you be so kind as to send me a link also.

Thank you

Dan

 10/23/2020 03:24 PM
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Lunis Orcutt
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Done

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 10/27/2020 08:24 AM
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roddy100
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Reply from Nuance Support when I asked them about 15.6

 

Thank you for contacting Nuance Customer Service.

 I can confirm that version 15.3 is the latest updated version of the program Dragon Professional. Currently there is no release date for an upgrade 15.6

 10/27/2020 06:13 PM
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Lunis Orcutt
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You're wasting your time calling Nuance because DPI 15.6 has not officially been released. Only Nuance developers know about this version. However, you can contact us for a complimentary download at Support@KnowBrainer.com



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 10/27/2020 11:32 PM
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Dusty_Dingo
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Thank you guys for this!

I just upgraded from Dragon Professional Legal 15.3 to 15.6. The upgraded has been fantastic!

The software is working faster. I have had several problems with DP disconnecting from the Word extension. Thankfully that has not been a problem.

Definitely a must upgrade for any regular user :-)



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Srivats Shankar


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