KnowBrainer Speech Recognition
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Topic Title: Dragon 13 Premium won't launch
Topic Summary: Does Microsoft Office 2019 prevent Dragon 13 from launching?
Created On: 03/22/2020 03:21 PM
Status: Post and Reply
Linear : Threading : Single : Branch
 Dragon 13 Premium won't launch   - SLSmith - 03/22/2020 03:21 PM  
 Dragon 13 Premium won't launch   - Lunis Orcutt - 03/22/2020 04:25 PM  
 Dragon 13 Premium won't launch   - SLSmith - 03/22/2020 06:00 PM  
 Dragon 13 Premium won't launch   - SLSmith - 03/29/2020 08:55 AM  
 Dragon 13 Premium won't launch   - Lunis Orcutt - 03/29/2020 12:50 PM  
 Dragon 13 Premium won't launch   - SLSmith - 03/29/2020 02:32 PM  
 Installede Dragon 15 home but it will not open. Just like 13.   - SLSmith - 04/01/2020 01:46 PM  
 Installede Dragon 15 home but it will not open. Just like 13.   - Lunis Orcutt - 04/01/2020 03:21 PM  
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 03/22/2020 04:25 PM
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Lunis Orcutt
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Posts: 37559
Joined: 10/01/2006

                    Welcome to the World's Only Speech Recognition Forum


1. Try uninstalling Premium 13 as you did before but this time you may wish to preserve 1 of your 5 activations, which will otherwise be sacrificed in step #3

 

2. Step #3 will destroy your user profile so if you wish to save it, move ~ C:\ProgramData\Nuance\NaturallySpeaking15\Users\(your username) folder to the desktop

 

3. Run DragonRemover to remove every trace of Dragon from your computer; even the System Registry. Think of this as a complete uninstall (on steroids)

 

4. Reinstall Premium 13

 

5. Move your user profile back to the original address, cross your fingers and launch Premium 13



A few things to keep in mind:

 

• Ver. 13 isn't fully Windows 10 compatible 

• Even DPI 15.3 isn't fully Office 365 (2009) compatible but Ver. 13 is nowhere near compatible

• Dragon Premium is a discontinued consumer version of Dragon so you're not only missing out on the advantages of Professional, you are 2 versions out of date; something to consider 



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