KnowBrainer Speech Recognition
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Topic Title: Skype for Business - Dragon 15.3
Topic Summary: Dragon and Skype both lockup
Created On: 06/19/2019 11:54 AM
Status: Post and Reply
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 Skype for Business - Dragon 15.3   - Steve56 - 06/19/2019 11:54 AM  
 Skype for Business - Dragon 15.3   - Lunis Orcutt - 06/19/2019 12:34 PM  
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 06/19/2019 11:54 AM
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Steve56
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Posts: 5
Joined: 03/07/2018

I've been using Dragon 15.3 and Skype for Business for several months now with no problem. For some reason, yesterday, when I tried to use Dragon for a Skype message to another person, only the first letter of the first word in the sentence showed up in the Skype message screen and both Skype and Dragon locked up. I can't type in a Skype message, and I can't turn off the Dragon microphone. After a while, things unlock, but if I try Dragon again it just locks up again. I tried closing and reopening Dragon, I've tried closing and reopening Microsoft Outlook and Skype, and several different combinations of both. Nothing is working, and I can't find anything in your forums about this. There's been no recent Windows or Microsoft upgrades (not in the last few weeks) that would cause this. Anybody have any ideas or thoughts?

 06/19/2019 12:34 PM
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Lunis Orcutt
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Posts: 37465
Joined: 10/01/2006

Skype is not speech recognition friendly and has been known to freeze Dragon, in this manner. When you attempt to dictate into non-Dragon friendly applications, if you're lucky, you will be able to appreciate Natural Text dictation which frequently deploys in odd behavior such as unwanted spacing non-capitalization etc. The ability to dictate into Skype is a potshot. Sometimes it works and sometimes it doesn't. If you wish to directly dictate into Skype, you will need DragonCapture (Smart Natural Text Dictation) and we recommend KnowBrainer 2017 for lots of other functionality, such as correcting Skype dictation. This is just 1 of many reasons why these utilities were created.

 



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