KnowBrainer Speech Recognition
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Topic Title: Naturally Speaking Home 13 freezes on opening
Topic Summary: Stuck on Home Opening Page
Created On: 06/09/2019 07:25 AM
Status: Post and Reply
Linear : Threading : Single : Branch
 Naturally Speaking Home 13 freezes on opening   - JHI - 06/09/2019 07:25 AM  
 Naturally Speaking Home 13 freezes on opening   - Lunis Orcutt - 06/09/2019 01:14 PM  
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 06/09/2019 07:25 AM
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JHI
New Member

Posts: 2
Joined: 05/10/2019

The NS window opens but the program doesn't. It was working fine until today.

 

 06/09/2019 01:14 PM
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Lunis Orcutt
Top-Tier Member

Posts: 37465
Joined: 10/01/2006

Our best guess is that your Dragon Home Edition utility is opening but unable to open your user profile, because it is corrupted. With any luck, you will be able to switch to your backup profile. You'll find details on switching to your backup user profile when you look up “switching” in the Quick Tips



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