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Topic Title: Mayday–script editing crashing DNS Pro 9
Topic Summary: Attempts to edit any script causes fatal exception error in DNS Pro 9
Created On: 10/29/2006 11:53 PM
Status: Post and Reply
Linear : Threading : Single : Branch
 Mayday–script editing crashing DNS Pro 9   - brucewh - 10/29/2006 11:53 PM  
 Mayday–script editing crashing DNS Pro 9   - Nastajus - 10/31/2006 02:01 PM  
 Mayday–script editing crashing DNS Pro 9   - brucewh - 11/05/2006 09:52 PM  
 Mayday–script editing crashing DNS Pro 9   - Matt Chambers - 11/06/2006 05:25 PM  
 Mayday–script editing crashing DNS Pro 9   - Lunis Orcutt - 11/07/2006 02:39 PM  
 Mayday–script editing crashing DNS Pro 9   - Nastajus - 11/19/2006 10:06 PM  
 Mayday–script editing crashing DNS Pro 9   - Nastajus - 10/31/2006 02:16 PM  
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 10/29/2006 11:53 PM
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brucewh
Junior Member

Posts: 12
Joined: 10/29/2006

I have suddenly run into a problem where any attempts to edit a script in DNS Pro 9 produces a fatal exception error. This occurs after clicking the "Edit" icon or menu option, and before the script editor window ever appears. This problem did not pop up until sometime in the past fortnight. I've tried creating a new user and importing my commands, with no change in behavior. I tried running a Repair Install, but no joy there either. Any suggestions or solutions greatly appreciated.

Dragon2.log
Dragon2.log  (15 KB)



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/Bruce/ [aka Slasher]

DPC, USN (ret.)

 10/31/2006 02:01 PM
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Nastajus
Senior Member

Posts: 321
Joined: 10/02/2006

Bruce, 

Wow that's terrible and I believe possibly unprecedentedly reported. Let's examine the possibility of corrupt user files. Do create another new user, but stop there. See if browsing just the default built-in commands causes it die.

If not importing commands works, then you will have to begin the process weeding out which command or commands got corrupted. Check off which commands you want to export, but not all of them. You can work in halves, and then half of that, until you determine if the fault lies within one particular command. Or you can just guess at maybe what the most recent commands are you edited and try excluding just those.

Let us know here what you think or what happens.

Ian



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Former primary author of Speechwiki NaturallySpeaking FAQ. 

 11/05/2006 09:52 PM
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brucewh
Junior Member

Posts: 12
Joined: 10/29/2006

Well, a repair install of WinXP failed midstream, destroying the OS. So, I had to reinstall it from scratch, apply SP2 and all Windows updates. After that, I installed Dragon again. With a brand new user and no imported commands, I get the same exception error when the script editor tries to open. Incidentally, the exception error also occurs when I select the Add New Command command, so this problem isn't related to the Command Browser, but to opening the editor. So, I am at a loss for a solution to this one. Anyone?

-------------------------
/Bruce/ [aka Slasher]

DPC, USN (ret.)

 11/06/2006 05:25 PM
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Matt Chambers
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Joined: 10/02/2006

I guess I'd search your hard drive to make sure that the version of the mycmds.dat file in your user is the same as the "fresh" version that comes with a new user. 

 You aren't using Internet Explorer version 7, are you?  I don't have any reason to think it causes problems, but I seem to recall that the old Command Browser was based on Internet Explorer, so I suppose going to version 7 could cause issues.

I think these are long shots, but I don't know what else to suggest.



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 11/07/2006 02:39 PM
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Lunis Orcutt
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Posts: 22646
Joined: 10/01/2006

The act of opening the Command Browser or running VocTools is processor intensive.  Your computer could be sick but still run fine until you run a utility that puts too much stress on your system.  Since we have ruled out several other possibilities, we recommend that you open NaturallySpeaking's accuracy center and click “Add words from Your Documents to the Vocabulary”.  If this utility crash is NaturallySpeaking then you know you have a computer problem


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 11/19/2006 10:06 PM
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Nastajus
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Posts: 321
Joined: 10/02/2006

1

AMD Athlon™ 64 3200+ CPU, 1 GB RAM, Andrea array

DNS Pro 9.0.

I can't think of anything else. Now I'm looking towards your hardware with a curious eye. I haven't provided help before to someone with 64 bit, so it just jumps out to me as the wild card. But really, can you think of anything that changed recently? Because I'm clueless too.

Ian Nastajus 



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Former primary author of Speechwiki NaturallySpeaking FAQ. 

 10/31/2006 02:16 PM
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Nastajus
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Joined: 10/02/2006

Also Lunis just replied saying this may be more Windows oriented here

http://www.knowbrainer.com/PubForum/index.cfm?page=viewForumTopic&topicId=294&listFull#9EE91B3A-3048-5991-CE5EE1C2725C11DDthread1301 

But trying just a fresh user is a quick affair.



-------------------------

Former primary author of Speechwiki NaturallySpeaking FAQ. 

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