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KnowBrainer Speech Recognition | ![]() |


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Topic Title: Has anyone been aware of the new Nuance forum? Topic Summary: Launched beginning of May apparently Created On: 05/16/2012 04:04 AM Status: Post and Reply |
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- R. Wilke | - 05/16/2012 04:04 AM |
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- Lunis Orcutt | - 05/16/2012 02:29 PM |
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- R. Wilke | - 05/16/2012 03:39 PM |
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- G.J. Premo | - 05/16/2012 05:43 PM |
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- R. Wilke | - 05/16/2012 05:48 PM |
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- Lunis Orcutt | - 05/16/2012 09:19 PM |
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- Tiger Feet | - 05/17/2012 03:36 PM |
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- Lunis Orcutt | - 05/17/2012 04:02 PM |
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http://nuance-community.custhelp.com/hives/be1ac29547/summary Something I just stumbled upon. Rüdiger
------------------------- Well, it's past the point where we can make any changes in the code, but we can still make changes to the Easter Egg! |
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We just checked it out. Forum tags don't currently work (appears to be broken), the forum moderator frowns severely on any links leading to any type of documentation that leads away from their forum and before we even joined, we found out that any posting that contains the phrase KnowBrainer.com is filtered; although the word KnowBrainer isn't filtered out. It's hard to believe that Nuance would be that afraid of this forum but there you have it.
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It must have to do with the community guidelines somehow. Here is what it says in the "Welcome..." posting, as an example: Quote: General Tips and Advice •Please ensure that your comments remain on topic and in a positive manor. This forum is not intended for those who wish to promote other products nor to make complaints. Posts that do not meet this criteria may be modified or removed. •This forum is not an alternative to Technical support, but an additional avenue for experienced Dragon users to help other Dragon users with questions and problems. If you do encounter a problem that requires assistance from Nuance Technical Support, please use the link above to "Open a Support Ticket". Now, it's time to get started by entering a new post or by reading/replying to someone eles's post. Nuance Community Administrator However it seems he may have been better off using speech recognition software to compose it. Rüdiger
------------------------- Well, it's past the point where we can make any changes in the code, but we can still make changes to the Easter Egg! |
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Where is the forum for people who wish to make complaints?
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Quote: Where is the forum for people who wish to make complaints? Right here, and if it doesn't seem the right place to do this, you can always hit the German forum that I run: http://dragon-spracherkennung.forumprofi.de/ English spoken, by the way. Rüdiger
------------------------- Well, it's past the point where we can make any changes in the code, but we can still make changes to the Easter Egg! |
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The new Nuance forum definitely has the biggest case of over moderating I have ever seen. The forum moderator has edited all 5 of my posts; many of them twice. It seems that you're not allowed to give out personal information or anything that could be construed as commercialism. We are not allowed to post any hyperlinks; even links to items we don't sell, like TeamViewer; that might actually be helpful to the forum membership. I experienced a similar issue on SpeechComputing forum which I no longer participate on but Nuance has clearly kicked it up a notch. I'm currently on the fence and waiting to see what havoc they will perform on my last signature tag but if there are any more edits, it simply won't be worth my time. It's just too hard to give technical support with both hands tied behind my back. -------------------------
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That seems ridiculous regarding the censorship of your product Lunis considering you sell their products. ------------------------- Tiger Feet |
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We are not even permitted to say that KnowBrainer is free to the physically disabled because we would have to give a link to our website which Nuance has blocked on their forum. We can appreciate that Nuance is determined to prevent vendor wars by keeping the forum strictly peer-to-peer but at the same time, these rules will undoubtedly impede many technical support answers which effectively creates a manufacturer amateur forum (for lack of a better term). From our perspective, they have essentially gutted their forum.
Don't try to post a message on the new forum because it won't be viewable on this forum but you can take a peek at it now (via the previous link). There is still a little more construction to do (like activating the Todays Post link) and some of that work won’t be finished until after it goes live this Sunday but we don't think you'll have to join, create a password or make any changes other than perhaps logging in for the 1st time. Your avatar, profile and even posting count, will be preserved. If you visit the new forum, you'll see most of this has already been done. When the new forum goes live this Sunday, you won't even have to create a new bookmark because this forum will simply be switched out. The new forum will hopefully give Nuance a new goal to aim for -------------------------
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