Inexplicably, in the course dictating over lengthy periods of time my audio quits in DNS Legal 11.5.  This usually happens once or twice a day with an error message that reads: "Dragon Naturally Speaking was unable to communicate with your sound system, please check that the recording device is enabled in Windows".  There is nothing that occurs in advance that would affect the communication with the sound system, so this is puzzling to say the least.  In order to find a solution,  I have checked all my hardware components and software, but  there does not seem to be anything that would cause this.  The only solution that seems to resolve this problem is to reboot the computer.  Although rebooting the computer is not especially a big deal, I would like to find the problem and avoid shutting down all my work, if possible. If anyone has come across this issue, or has any suggested solutions, it would be greatly appreciated. 

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DNS Legal 12, Lenovo W520, Sennheiser MD 431 II, Sennheiser MKH 50 and Sound Devices USBpre2 with Speakeasy Solutions Canadian Vocabulary

If you are using a USB pod, I have had that same problem on two of my old XP systems.

Any interrupt with sound (calendar reminders, program sound, a website with a flash sound track, youtube etc.) knocked out the connection from the OS to the DNS/USB audio pod. I some cases changing the USB port to find the root port of the USB controller helps. However, on one of the systems with this problem I needed to disable all media/sound to minimize it including pulling the sound card and disabling on board sound in the BIOS. It no longer happened multiple times per day but even then it still happened once a week.

Probably some kind of BIOS problem but I never did true root cause analysis. A few other forum members have reported this same issue but localized to one type of interrupt/media.

Unplugging the USB pod, counting to 5 and replugging the USB pod worked most of the time without a reboot.

Phil Schaadt

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DNS12 Pro BM V Large Vocabulary plus KB or Voice Computer running Win7 64 bit machines with i7-2640M to i7-3960x and i7-3770K processors plus a Sony VAIO Windows 8 machine. DBX Audio Gate with Allen&Heath mixer/USB Audio; Andrea PureAudio USB  usually with Airline 77 or Audio-Technica but also Sennheiser MD431 II, theBoom, et. al.

Nelson,

Windows periodically may lose track of your sound card. Simply remove it for few seconds, then replace and you should be good to go.

MDH

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Are you running on a Citrix server?

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www.pcbyvoice.com
www.pcbyvoice.co.uk

Monkey8:

 Our servers are hosted off-site.  As a result, I cannot confirm whether they are Citrix Servers or not.

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DNS Legal 12, Lenovo W520, Sennheiser MD 431 II, Sennheiser MKH 50 and Sound Devices USBpre2 with Speakeasy Solutions Canadian Vocabulary

Sounds like you could well be or a similar setup, see the following:

http://nuance.custhelp.com/app/answers/detail/a_id/6163/kw/Dragon%20NaturallySpeaking%20was%20unable%20to%20communicate%20with%20your%20sound%20system/session/L3RpbWUvMTMzMTg1MDkyMS9zaWQvNF9qSExhVGs%3D

Lindsay

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www.pcbyvoice.com
www.pcbyvoice.co.uk