Hi,

 I'm hoping some one can help me. I have 2 DNS Medical Users who are set up with Roaming profiles. They both have the same PC configuration and use the same mic to dictate. At the beginning of each month they switch offices with each other. What is happening is that when they start using dragon in the other office, all the words that they have trained (on the former PC) are no longer recognized. How can this be if they have roaming user profiles? Is there a better way of handling this since the said users will not give up the option of switching offices.

 Thank you in advance.

jmiller 

Click KB 2012 REV D to Download a 30 Day Evaluation of KnowBrainer 2012 

I've been administrating about 60 roaming user profiles for the past 2 years.

A few additional suggestions:

1.  Make sure you are using the same sound source such as the ANC audio pod or powermic II on both computers.

2.  Make sure that both users have checked "saved vocabulary" under options as well as make sure that the option for saving the user profiles is saved each time it is opened or closed.

 3.  Check to make sure the Acoustic Langauge Model Optimier is run at least weekly.

4.  Make sure the settings under "administrator settings" are set identically on both computers.

Hope that helps!

Mike

DNS 10.1 Medical Network Edition, DNS Medical 10.1 Enterprise & Dragon 12.5 Professional with Knowbrainer Medical: Dell Optiplex 790 i5 CPU 3.1 6MB L3 cache 4 MB DDR3 RAM using Windows XP SP3 or Dell Latitude e4310 i3 M370 2.40Ghz, 4 MB DDR2 RAM using Windows XP SP3  or Acer laptop i7 720 1.6Ghz (2.8Ghz Turboboost) 8GB 1333 RAM with 6MB L3 cache running Windows 8.