When I say, "Start Internet Explorer", instead of opening the web browser, I get a Notepad window with the following:

L  
     À      FŸ       2­ØïEÉ
ZG‘o2ZÉ
à`‘zÄ
l
    
               
 PàOÐ ê:i¢Ø +00? /C:\                   J 1     ‰9¶™ PROGRA~1  2   ï¾,9&˜‰9¶™   P r o g r a m   F i l e s    R 1     ˆ9R¸ INTERN~1  :   ï¾-9X‰9}—   I n t e r n e t   E x p l o r e r    L 2  l
1 `  IEXPLORE.EXE  0   ï¾-9X‰9}—   I E X P L O R E . E X E      h     
      7       g         «í&¼   Local Disk C:\Program Files\Internet Explorer\IEXPLORE.EXE   @ x p s p 1 r e s . d l l , - 1 1 0 0 2 > . . \ . . \ . . \ . . \ . . \ . . \ P r o g r a m   F i l e s \ I n t e r n e t   E x p l o r e r \ I E X P L O R E . E X E  % H O M E D R I V E % % H O M E P A T H %       &   w   `      X       chc21720        òn²·5wF¾ Ã8ì
rë%uÅÝ® !\?Yòn²·5wF¾ Ã8ì
rë%uÅÝ® !\?Y   

I can start Excel & Word just fine, but that's it.  PowerPoint doesn't work, nor do any other desktop icons.  I've checked to make sure that the icons are labeled correctly.

I have DNS Preferred 10, KB rev F, running on an HP with an Intel dual core 1.2 GHz with 2Gb memory.

Checked to see if a similar topic was created previously, but couldn't find anything.  Thanks in advance.

Click KB 2012 REV D to Download a 30 Day Evaluation of KnowBrainer 2012 

pdberger,

Although Lunis's suggestion might be a source of the problem, I would look at whether or not there is a shortcut on the desktop for Internet Explorer.  I don't think that DNS has lost its link.  I think it's simply misinterpreting what you're saying or the link that it is attempting to use has become corrupted somehow.  Try saying "open" instead of "start" and see if the same problem occurs.  What is happening is that iexplorer.exe is being opened in notepad.  That's why you get what appears to be garbage.  In other words, is opening up the hexadecimal code for Internet Explorer's executable file.  Also, when this happens what do you see when you say "view recognition history"?  That might give you a hint as to what DNS thinks you said.  If it is correct, then something screwy is going on.  Nevertheless, try saying "open Internet explorer" and see if that works.  The "start" command doesn't always function exactly the same way that the "open" command does under some conditions.

Regardless, we probably lead a little bit more detail as to whether or not there is a shortcut for Internet Explorer on your desktop, whether there's an entry in your Start menu, and what the Properties dialog for each says when you right-click on it and select Properties.

Chuck Runquist
Owner, GEMCCON - The Choice of Intelligence
Speech Recognition Consulting and Training

"At times we shall simply have to admit that, one way or another, what we can neither explain nor understand certainly doesn't cease to exist because we cannot see how it does or why it should." - Dr. Mark Hyman

Interestingly, a similar thing happened to me immediately after installing knowbrainer.  When I give the command "start Internet Explorer" I get a pop-up error message from DNS: "File 'IEXPLORER' not found."  When I look in the recognition history I see that the command has been recognized as "start Internet Explorer".  If I say "open Internet Explorer" then it works.

Mark,

We all appreciate your desire to help and provide additional information. However, the topic is almost 3 years old (June 2009). Problem was resolved many years ago.

Chuck Runquist
Technical Project Manager
VoiceTeach LLC
Home of VoicePower®: We don't make Dragon NaturallySpeaking, We make it better!

"Kindness is the language which the deaf can hear and the blind can see." -- Mark Twain

and change your highlighted text to what you see in the following picture

Note that you will have the close and re-launch KnowBrainer before the changes take effect.

               

Click KB 2012 REV D to Download a 30 Day Evaluation of KnowBrainer 2012 

Tiger Feet

| DNS 12 Professional | KnowBrainer 2012 | Windows 7 Professional /64 Bit | Intel Core i7 Quad Core 3840QM (2.80GHz) 8MB | 16GB RAM. | 240GB Intel 520 Series SSD Boot Drive | 750GB 7200 rpm Secondary Drive  | Plantronics Wireless Handsfree Microphone CS60-USB. |

Click KB 2012 REV D to Download a 30 Day Evaluation of KnowBrainer 2012