I am a new KnowBrainer and UniVoice user. I have done the initial microphone setup for UniVoice, and I was able to use that either file at least once. Now, however, when I try to open that user file I receive an error message from DNS stating that the file cannot be accessed because either I do not have sufficient privileges or it is in use by another program.

 

Can anyone help me to troubleshoot this program? I have tried closing KnowBrainer and other programs that they suspect attached to DNS for example Outlook.

 

Thanks in advance for your help!  

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DNS 12 Professional with KB 2012, VoiceComputer 12, and Samson Airline 77.  

Running on Maingear Shift Desktop: Intel Core i7 3930K (Sandy Bridge-E) overclocked to 4.2G5Hz, with 256KB X 6 L2 and 12MB L3 Cache; ASUS Rampage IV Extreme Motherboard, 64GB Corsair Dominator DDR3 Memory;  2 X Nvidia Geoforce GTX-580 display adapters; 8 X Samsung 830 SSDs arrayed as 512GB R0 (OS) and 713GB R10 (DATA).

                                Welcome to the KnowBrainer Forums

We have also experienced this problem with standard user profiles and it's a Windows issue. It's unfortunate that in order to obtain Windows XP and Vista certification, manufacturers are required to put user profile information in a particular address that you don't have full rights to until you change your folder options to view hidden files and folders. To further rub salt into the wound, you occasionally have to deal with this impossible issue which has nothing to do with NaturallySpeaking. Now that we've got our Microsoft complaint out of the way, onto a solution...

1. Try rebooting your computer. Vista may release the user folder on a reboot.

2. If #1 fails, you can move your user profile (in this case UniVoice) to a safe location where Windows doesn't cause this type of problem. One safe location would be your Windows desktop. You can move your user profile to the desktop by cutting the ~ C:\ProgramData\Nuance\NaturallySpeaking10\Users\UniVoice folder from its original location and pasting it on your desktop. After moving the folder, go to NaturallySpeaking Open menu, browse to the desktop, highlight your UniVoice folder and click OK. In the future, when you want to open to the UniVoice profile on your desktop, simply launch KnowBrainer 1st. When KnowBrainer launches it will automatically open NaturallySpeaking and open your last user profile (your desktop UniVoice profile).

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Thank you for the warm welcome, and for the prompt reply.The second method worked fine, and I am testing the UniVoice profile now profile now.

A question: is there any problem with moving a user profile to a different hard drive? My boot drive has little free space, and so I am wondering if I can safely move this file to a different drive.

(For that matter, are there other Dragon NaturallySpeaking files I can consider moving off of my boot drive? I don't want to cause any problem with the installation, but I also don't want to cause any problems by running low on free disk space on my boot partition.)

Andy.




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DNS 12 Professional with KB 2012, VoiceComputer 12, and Samson Airline 77.  

Running on Maingear Shift Desktop: Intel Core i7 3930K (Sandy Bridge-E) overclocked to 4.2G5Hz, with 256KB X 6 L2 and 12MB L3 Cache; ASUS Rampage IV Extreme Motherboard, 64GB Corsair Dominator DDR3 Memory;  2 X Nvidia Geoforce GTX-580 display adapters; 8 X Samsung 830 SSDs arrayed as 512GB R0 (OS) and 713GB R10 (DATA).

Andy,

You can certainly move any of your user profiles and access them from a different drive or location.  However, you can only move your user files, which are the largest files anyway, off of C drive.  All of the other files associated with DNS that are stored in the C drive location must remain where they are.  There are third-party utilities you can use to alter this.  However, I do not recommend them if you are not a technically savvy user.  If anything goes wrong, goodbye DNS.  In short, using third-party utilities to move the files are located in the All Users folder is pulling the pin on the grenade.  Remember life's rule #1: once you pull the pin on a grenade, Mr. grenade is no longer your friend.

To move your user files to another drive, do the following:

1.  Open Manage Users... with your user profile(s) highlighted.  If you have more than one, you will have to use the following set of procedures for each one, one at a time.

2.  Click on the Advanced button and select Export.

3.  Choose the drive to which you wish to move (Export) your user profile(s).  You can make a new folder on that drive by following the standard Windows instructions which will become obvious, and export your user profile(s) to that folder.

4.  Once you have exported all of your users to that location, close the Manage Users dialog.  Then close your user profile.

5.  Open the Open Users... dialog.  At the bottom of that dialog the "Location of user files" will have as the current location.  Click on the Browse button and go to the location of your exported user profile(s).  Select the user profile that you wish to open and loaded.  Make sure that it works properly and be sure to test out any of your other exported user profiles as well.  Once you're satisfied that everything is working, launch your primary user profile again and open the Manage Users dialog.  The "Location of user files" should reflect the location to which you moved your user profile(s) (i.e., H: DNS 10 users).  Click on the drop-down list arrow, or simply say "drop list", and select .  This will put you back in the default location which is where you originally installed your user profile(s).  You can now safely delete these user profile(s) and they will no longer exists on your C drive.

From this point forward, you will access your user profile(s) from the new location and DNS will always remember that this is where your user profile(s) is/are.  You can always reverse the process using the same steps except going backwards.

The only caveat is that you need to make sure that everything is correct and that your user profile(s) is/are being accessed from the proper location before you delete the user profiles in the location.  All they space that was previously occupied by your user profile(s) will be freed up on your C drive.

Chuck Runquist
Owner, GEMCCON – The Choice of Intelligence
Speech Recognition Consulting and Training

Education is when you read the fine print. Experience is what you get if you don't. - Pete Seeger

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Chuck,

Thank you for walking me through that process. It seems to have worked fine, and I appreciate the ability to store my user profiles on a drive with plenty of space.

I was also able to find a registry hack that allowed me to move my Google desktop search database files on the boot drive to a data drive; that also allowed me to free up a lot of space on my boot drive.

(Normally I would just use a partition utility to increase the size of my boot partition. In this case, however, the physical hard drive contains several striped and mirrored RAID partitions, wihch I can't resize without recreating which I don't want to do if I don't have to.)

About UniVoice: So far, the UniVoice profile isn't doing as well as my regular profile-but I had a good time with it yet to know whether it will work well for my needs...

 

Andy.

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DNS 12 Professional with KB 2012, VoiceComputer 12, and Samson Airline 77.  

Running on Maingear Shift Desktop: Intel Core i7 3930K (Sandy Bridge-E) overclocked to 4.2G5Hz, with 256KB X 6 L2 and 12MB L3 Cache; ASUS Rampage IV Extreme Motherboard, 64GB Corsair Dominator DDR3 Memory;  2 X Nvidia Geoforce GTX-580 display adapters; 8 X Samsung 830 SSDs arrayed as 512GB R0 (OS) and 713GB R10 (DATA).