I've been using Vista Business on a new Dell Inspiron notebook with 2 GB. of memory (the max it can hold). When using Vista with Office 2007 programs--primarily Outlook and Word--Vista "fades" or gets somewhat translucent and the "time out" circle appears and keeps spinning for 30 seconds. This occurs with some frequency when forwarding an email in Outlook or when attaching a file to an email before sending it. If this were a once in a while problem I could live with it but it's so regular, I may switch back to XP pro. 

I'd appreciate any help anyone can provide on this vexing issue.  

 

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Stanley Winikoff |  Dell Moser Lane & Loughney  |  Attorneys and Mediators  | 525 William Penn Place | Suite 3700 |  Pittsburgh, Pennsylvania  15222  |  T:412.281.3333  |   F:   412.202.3565 

Our 1st question is why would you even contemplate excepting a new Vista computer with a 2 Gb RAM limit? Our 1st recommendation would be to contact Dell and verify that your computer will really only handle 2 Gb of RAM. We suspect it will hold 4.

We have not experienced this problem with any of our 3 Vista Office 2007 computers but all of our computers have 3 or 4 Gb of RAM. You may find 2 Gb of RAM a little tight when running DNS, Office 2007 and Windows Vista.

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Have you tried opening the task manager to see what is going on with your memory and page file?

To open the task manager:

1: right click on the task bar and click Task manager.

Or alternatively

2: Press CTRL+SHIFT+ESC at the same time. It used to be CTRL + ALT + DLT. Also know as the three fingered salute.
http://windowshelp.microsoft.com/Windows/en-US/help/0da9bb3d-22c6-4b4d-a020-f75a2a0ef8671033.mspx

See I you are using all your memory (MEM usage). Also see what is going on with your page file. Is your page file set to a static min – max or is it set to the default ability to grow as needed?

Also check for memory leaks.

See my prior post on how to trouble shoot a memory leak here:
http://www.knowbrainer.com/PubForum/index.cfm?page=viewForumTopic&topicId=4481

Personally I am not a fan of outlook. If it were me I would run Thunderbird.

In any case, if outlook is the problem you might try backing up your mail, removing the program and reinstalling it.



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Intel E8400 Core 2 Duo 3.00 GHz Wolfdale 6MB L2 cache CPU, Gigabyte EP45-UD3P motherboard, 4 GB DDR2 1066 RAM, Buddy USB pod 6g sound card, The Boom C microphone, Seagate 475 GB 7200 RPM hard drive, Windows XP SP3. DNS Preferred 10.1,

 Coming soon:

Intel i7-860 Lynnfield 2.8GHz 8MB L3 Cache LGA 1156 socket CPU, 8 GB Crucial Ballistix DDR3 1333 RAM, GIGABYTE GA-P55-USB3 LGA 1156 Intel P55 USB 3.0 mombo, ZALMAN CNPS9900A LED 120mm 2 Ball Low-noise Blue LED CPU Cooler, SAMSUNG Spinpoint F3 HD103SJ 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s  Hard Drive, AeroCool BX-500 Black 0.8mm SECC Super Mid-Tower Computer Case, Antec EarthWatts EA-500D Green 500W PSU.

 Microsoft Certified Systems Engineer + Internet (MCSE+I)

First, I would tend to agree with KnowBrainer.  You may be suffering from system overload or some other underlying issue, for which Aldebaran has provided some good suggestions.  However, I doubt seriously that it's a memory leak and it is not being caused by DNS.  This is entirely and Outlook performance issue.

Chuck Runquist
Former DNS SDK & Senior Technical Solutions PM for DNS

If you hear the sound of hoofbeats, think horses not zebras.
Law of Parsimony (Occam's razor)

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I wanted to add that Outlook and Outlook express are two different client e-mail solutions. Outlook is usually used by large business. It’s a bigger program than Outlook Express. Outlook Express is smaller and uses less resources. Both are more likely to be compromised by viruses than a free program like Thunderbird.

Another obvious thing to check in Task Manager is CPU utilization and check the CPU Time. The system idle process is the only item that should have times that have an hour number. If anything else is hogging memory then that process is part of a program that is hung up. The technical term is an endless loop. So if Outlook is open and it’s thread is hogging memory, then outlook is corrupted.



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Intel E8400 Core 2 Duo 3.00 GHz Wolfdale 6MB L2 cache CPU, Gigabyte EP45-UD3P motherboard, 4 GB DDR2 1066 RAM, Buddy USB pod 6g sound card, The Boom C microphone, Seagate 475 GB 7200 RPM hard drive, Windows XP SP3. DNS Preferred 10.1,

 Coming soon:

Intel i7-860 Lynnfield 2.8GHz 8MB L3 Cache LGA 1156 socket CPU, 8 GB Crucial Ballistix DDR3 1333 RAM, GIGABYTE GA-P55-USB3 LGA 1156 Intel P55 USB 3.0 mombo, ZALMAN CNPS9900A LED 120mm 2 Ball Low-noise Blue LED CPU Cooler, SAMSUNG Spinpoint F3 HD103SJ 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s  Hard Drive, AeroCool BX-500 Black 0.8mm SECC Super Mid-Tower Computer Case, Antec EarthWatts EA-500D Green 500W PSU.

 Microsoft Certified Systems Engineer + Internet (MCSE+I)