KnowBrainer Speech Recognition
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Topic Title: Lunis: Can't update Username under Contact Information in My Options
Topic Summary: Lunis: Can't update Username under Contact Information in My Options
Created On: 03/18/2012 10:44 PM
Status: Post and Reply
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 03/18/2012 10:44 PM
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RussellD
Junior Member

Posts: 24
Joined: 02/03/2009

Lunis --

 

Ive been able to update my profile, except my Username. Any idea why?

 

Thank you. 



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DNS Pro 11.5 w/ VoicePower & ShowNumbers Plus!; Windows 7 Pro (64-bit); Intel Core i7-2600K @ 3.40 GHz, 16 Gb, Grundig DigtaSonicMic (corded)

 03/19/2012 12:31 PM
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Lunis Orcutt
Top-Tier Member

Posts: 22623
Joined: 10/01/2006

Did you try the following approach?

The change your profile, click
My Options (to the immediate right of the Recent Topics menu on this site), followed by clicking Personal Info. If that doesn't work, send us your information and we will make those changes for you.



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Click KB 2012 REV D to Download a 30 Day Evaluation of KnowBrainer 2012 


 


 


 

 03/19/2012 12:40 PM
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RussellD
Junior Member

Posts: 24
Joined: 02/03/2009

Lunis –

Updating the info under Personal Info works fine. But Username doesn't appear under Personal Info. Username appears under Contact Information. When I try to update my Username from “Russell Drazin” to “Russell,” and then click the Update button, the Username isn't updated.

Would you please update my Username for me?

Thank you.

Russell

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DNS Pro 11.5 w/ VoicePower & ShowNumbers Plus!; Windows 7 Pro (64-bit); Intel Core i7-2600K @ 3.40 GHz, 16 Gb, Grundig DigtaSonicMic (corded)

 03/19/2012 01:02 PM
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Lunis Orcutt
Top-Tier Member

Posts: 22623
Joined: 10/01/2006

It looks like the reason you couldn't change your name to Russell is because that name is already in use but Marc, our webmaster, came up with a compromise.

-------------------------


Click KB 2012 REV D to Download a 30 Day Evaluation of KnowBrainer 2012 


 


 


 

 03/20/2012 09:26 PM
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RussellD
Junior Member

Posts: 24
Joined: 02/03/2009

I see that this has been fixed for me. Thank you, Lunis!

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DNS Pro 11.5 w/ VoicePower & ShowNumbers Plus!; Windows 7 Pro (64-bit); Intel Core i7-2600K @ 3.40 GHz, 16 Gb, Grundig DigtaSonicMic (corded)

 06/26/2012 06:04 PM
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Hands-Free
Senior Member

Posts: 105
Joined: 11/19/2010

Perhaps I am going blind, but I cannot find "my options."  I am needing to update my profile but can't because it will not accept my current username.  Can you reset my username to Gabbertd?

 06/26/2012 09:05 PM
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Lunis Orcutt
Top-Tier Member

Posts: 22623
Joined: 10/01/2006

Just click profile at the top of this page



-------------------------


Click KB 2012 REV D to Download a 30 Day Evaluation of KnowBrainer 2012 


 


 


 



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