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Topic Title: Dragon Medical Network Edition and Office 2010 Topic Summary: No "select-an-say" in MSWord 2010 Created On: 05/09/2012 01:42 PM Status: Post and Reply |
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- JimW | - 05/09/2012 01:42 PM |
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- Lunis Orcutt | - 05/09/2012 08:20 PM |
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- Chucker | - 05/09/2012 09:32 PM |
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- JimW | - 05/10/2012 07:42 AM |
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- Chucker | - 05/10/2012 08:23 AM |
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- Larry Allen | - 05/11/2012 10:20 AM |
 05/09/2012 01:42 PM
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The network edition of Dragon Medical is not compatable with Office 2010 64 bit on Windows 7 64 bit. The MSWORD edit control has been changed, and the method for getting drgword.dll into Word as an add-on does not work either. This applies just to the network edition of Dragon Medical (DMENE) and Office 2010 64 bit. There is as yet no work-around. ------------------------- James Weissman, MD |
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05/09/2012 08:20 PM
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Welcome to the World’s Most Popular Speech Recognition Forum
Would it be possible for you to change to the 32-bit version which is compatible? This option may be available to you at no cost or a nominal fee. Office 2010 Ultimate includes both 64-bit and 32-bit versions at no extra charge. -------------------------
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05/09/2012 09:32 PM
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James, What version number of Dragon Medical Network Edition are you using? Anything below version 11 does not support Microsoft Office 2010 64-bit. dgnword.dll is 32-bit. In order to support anything in Microsoft Office 2010 64-bit, the add-in must be dgnword_x64.dll. That NatSpeak Word Addin is only available in DNS 11 (i.e., Dragon Medical Network Edition 11.0). If you're still working with 10.1, 10.1 does not have that 64-bit NatSpeak Word Addin. Chuck Runquist -------------------------
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05/10/2012 07:42 AM
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Thanks Lunis and Chuck for your replies. I am in a fairly large medical group (over 60 providers). We all share the same clinical database on our EMR (eClinicalWorks) and 6 months ago we switched from the individual Dragon Medical product 10.1 to Dragon Medical Network Edition. The names of these things keep changing. Our server is on service pack one (there is now a service pack 3, however changing that does not help with this issue). As you probably know, Dragon clients sit now on about 60 PCs in our network. The client is 10.5. It has not been upgraded (currently there is no 11.0 client for the network edition). Upgrading the server is no problem. Upgrading clients is time-consuming, and unfortunately with MSI push outs, often fraught with errors. 3 years ago our platform was Windows XP (SP3) and the Office 2003. We are in the process of upgrading to Windows 7, 64 bit, and with it the latest version of Microsoft Exchange and Microsoft Office. As a result, end users receive a new computer which has all of this installed using an "image". My contact at Nuance (Robin Raines) tells me that every single version of Microsoft Word prior to the 2010, 64 bit version used the same edit control. Both the edit control and the method of add-on insertion has changed with the 64 bit version. As a result, in order for us to fix this, once they have developed an 11.0 client upgrade (which she says will be early next year), we will be forced to upgrade both our server and our clients -- all 60 of them.I really can't blame Nuance for this since it's an unprecedented change to Microsoft Word. I'm not sure how well Office 2010-32 bit runs on Windows 7-64 bit, nor do I know whether we have the 32 bit edition. I'm hoping if we do, that we can change our image to include the 32 bit version of Word, but we will have to see if this works. Medical practices are consolidating and for sizable practices, using the network edition of Dragon generally makes sense. There may be others out there who are thinking of upgrading from previous versions of Microsoft Office who need to know that the network edition will not work properly in the 64 bit edition of Word. Thanks again. ------------------------- James Weissman, MD |
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05/10/2012 08:23 AM
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Quote: I really can't blame Nuance for this since it's an unprecedented change to Microsoft Word. I'm not sure how well Office 2010-32 bit runs on Windows 7-64 bit, nor do I know whether we have the 32 bit edition. I'm hoping if we do, that we can change our image to include the 32 bit version of Word, but we will have to see if this works. James, Microsoft Office 2010 32-bit version runs just fine under Windows 7 64-bit. Windows 7 64-bit fully supports both 32-bit and 64-bit applications. It isn't necessary to understand the difference between 64-bit and 32-bit versions of the Windows operating system. Suffice it to say that what most users assume 64-bit means is not either essential for understanding the differences or generally correct. Windows 7 64-bit does not require special handling for 32-bit applications. The operating system fully understands what is required relative to 64-bit vs. 32-bit applications and Microsoft Office 2010 64-bit/32-bit and handles each accordingly. I should have remembered that Dragon NaturallySpeaking Medical Network Edition is actually version 10.5. Nevertheless, as your contact at Nuance points out, you will have to wait till the next release of this version of DNS Medical. Realizing that it can be a pain in the butt, your version of Microsoft Office 2010 should contain both the 32-bit and the 64-bit versions. If so, all you need to do is to uninstall the 64-bit version (required before you install the 32-bit version) and then simply reinstall Microsoft Office 2010 32-bit. You do not need to worry about documents and/or data (specifically Re: Microsoft Outlook). Uninstalling Microsoft Office does not affect any documents that you have created or your Microsoft outlook settings in your e-mail data. Your original setup will be fully retained without the necessity of any reconfiguration. Regardless, you will get Full Text Control (Select-and-Say) (NatSpeak Word AddIn, NatSpeak Excel AddIn and NatSpeak Outlook AddIn) and everything should work fine if you simply uninstall the 64-bit version and reinstall using the 32-bit version. -------------------------
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05/11/2012 10:20 AM
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I agree with Chuck and Lunis. There are thousands of Word add-ins which do not work with Word-2010 64-bit. Some of Microsoft's own products do not work with it. http://technet.microsoft.com/en-us/library/ee681792.aspx is a major article by Microsoft. The disadvantages of Word-2010 64-bit far outweigh any advantages. Even a doctor who is doing legal reports that may run 100's of pages is still better off with the 32-bit version of Word-2010. Basically, there are many computer amateurs who think 64-bit Word must be better than 32-bit Word because 64 is a bigger number than 32. That is about the same flawed logic as a patient who thinks that taking a 64mg dose is twice as good as a 32mg dose. Almost all computer professionals recommend 32-bit Word-2010 except in extremely specialized situations. I am certain that your "image" can be changed. It will require a little work and testing to change it, but you will be better off for at least the next 3-5 years.
------------------------- Larry Allen |
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