INTENDED AUDIENCE: Dragon Medical Administrators of Enterprise Edition 
LEVEL: Advanced

Microsoft RDP is often used as a remote connectivity solution RDP functions in a similar manner as Citrix Independent Computing Architecture (ICA) protocol. Some features are fundamentally different between these two systems and the proper configuration of RDP will provide an enhanced experience for the end user community. These configuration adjustments will take place on the RDP Server and the Dragon Client system. Within the client computer you will be adjusting the Dragon ini files, the Dictation Box properties and the RDP Connection window options. Additionally it’s important to note that Dragon Medical 10.1 version 10.10.300.048 includes enhancement for RDP.

The process works as follows:

1. On the RDP Server open the Terminal Services Configuration utility found in Administrative Tools.
2. Right Click on the RDP-TCP Connection and choose Properties.
   
   
   
   
3. Click the client settings tab and ensure that Audio and Clipboard is not disabled.  
   IMPORTANT: These two options are critical for Dragon and the Dictation Box. The other settings can be configured based upon your organizational standards 
   
   
   
   
4. Close the Terminal Services Configuration Utility. 
   NOTE: This same process must be completed on every Terminal Server that will be hosting your RDP connections.
5. On the Client device, navigate to C:\Documents and Settings\All Users\Application Data\Nuance\NaturallySpeaking10 and launch the nssystem.ini file.
   
   
   
   
6. Under the Settings section add the line Use Clipboard Stack=1.
   
   
   
   
7. Save and Close the nsysstem.ini file.
8. On the Client device, navigate to C:\Documents and Settings\All Users\
   Application Data\Nuance\NaturallySpeaking10 and launch the nsapps.ini file.
   
   
   
   
9. Search for the section [.Global\Global Dictation Level Default] and add the lines TscShellContainerClass=1 and OPContainerClass=1.
   
   
   
   
10. Go to the bottom and add the section [MSTSC\Enable Clipboard Stack Class Names].  Add the values TscShellContainerClass=1, OPContainerClass=1.
    
    
    
    
11. Add the section [MSTSC]. Add the values Wait For Keys=1, Key Delay=3.
    
    
    
    
12. Save and Close the NSApps.ini file.
13. Open Dragon and from the Dragon Bar and choose, Tools, Options and then the Dictation Box tab.
    
    Please note: You have three choices in the Paste options section. You may want to try your new configuration with each of these three options to see which one works the best with your applications. Additionally, enable “Keep transferred text in clipboard” and disable “Exit Dictation box after transferring text” to make it easier to recover if an issue occurs.
    
    
    
    
14. Review your settings when you launch the RDP Connection Application. Click the Options button.
    
    
    
    
15. Click the Local Resources tab and ensure that Remote computer Sound and the Clipboard are enabled.
    
    
    
    
16. With these configurations in place, you should note improvement in the deployment of Dragon Medical with RDP.