Talking to a person live is the fastest and easiest way to find the answers you need. No need to wait for an email or return call. KnowBrainer Technical Support is available from 8am to 5pm EST, Monday through Friday. If additional times or days are needed, please let us know as we are here to serve you. (Prices may vary for additional days or times)
Don't pass up the extra support this affords when time is of the essence.
Live Technical Support includes:
- Virtual on-site (via GoToMeeting)
- Training
- Command writing
- Specialty work
Premium Technical Support = First five (5) minutes are FREE and each additional minute is $2.95 per minute. There is a $20.00 minimum charge after the first five (5) free minutes. Your credit card will be charged for the full amount upon completion of the call.
Simply call us at 615-884-4558 EST Monday-Friday, 8am - 5pm.
NOTE: Technical support for Command Writing will not include the first five (5) minutes free, as this is a highly specialized area.
WHY CHOOSE KNOWBRAINER TECHNICAL SUPPORT?
· We host the worlds #1 NaturallySpeaking Technical Support Forum
· We created the worlds #1 selling 3rd party command software, KnowBrainer .
· To start, we include 30 days free technical and installation support on all software products purchased from us.
· When you call us, you speak with a software developer who has over 15 years experience in Advanced-Scripting Command writing and technical support. (Most often, Advanced Scripting Commands are the reason for purchasing the professional version of NaturallySpeaking.)
· Virtual on-site technical support, always available to you, allows us to physically see your computer problem from our computer, via GoToMeeting.
· There is generally no wait time for KnowBrainer telephone technical support. However, if we are busy with another client, we will immediately answer, and arrange to promptly return, your call.
· KnowBrainer e-mail technical support usually takes less than 24 hours.
· We receive many Legal, Medical, Professional and Disabled Community endorsements. We also created the worlds #1 selling 3rd party Medical and Legal Vocabularies.
· KNOWBRAINER ENDURES. We have continued to develop KnowBrainer commands and to provide the finest level of technical support to our clients.
